The Westlake is a unique property, well-located if you don't want to pay high downtown prices, yet be close enough to get downtown via a short drive or public transport. The rooms are well-appointed with all necessary amenities. Our room was spacious, decorated in a fun, cheerful style. It is a very quiet area despite being on a main road. I've never experienced a virtual front desk and self-check in before, but communications from the property were excellent, timely, and accurate, making it easy to access the property and our room. My one comment would be that all rooms are accessed by going up a stairway, which was not obvious when I booked, and not fun to schlep our bags up. Other than that our stay was great.