I recently planned a special birthday night for my partner at The Hazelton Hotel, and I can say without hesitation: it was beyond exceptional.
The hotel itself is stunning—elegant, intimate, and impeccably designed. The rooms are beautiful and luxurious, but what truly sets The Hazelton apart is its people.
The concierge team — Maira, Ronaldo, Toni, and Pauline — deserve the highest praise. I came in with very specific (and admittedly demanding) requests, but they handled every single detail with precision, patience, and incredible finesse. From coordinating small personal touches to pulling off a brunch reservation at the fully booked Four Seasons, they went above and beyond in every possible way.
Every single staff member we encountered was gracious, thoughtful, and genuinely kind. The doormen alone could teach a masterclass in hospitality — they are world-class. Everyone we met seemed to take pride in making our stay feel seamless and special. Even though it was just a one-night stay, I was treated like royalty.
I’ve stayed at several Fairmonts and Four Seasons, and even enjoyed a staycation at Bisha. But nothing compares to the level of care, professionalism, and warmth we received at The Hazelton. It was, without a doubt, one of the most memorable hotel experiences I’ve ever had.