Daily full breakfast for a fee

Reviews of Alt Hotel Toronto Airport

3 out of 5
Alt Hotel Toronto Airport
6080 Viscount Rd, Mississauga, ON

Reviews

9.0

Wonderful

Rating 10 - Excellent. 998 out of 1557 reviews" "
Rating 8 - Good. 400 out of 1557 reviews" "
Rating 6 - Okay. 91 out of 1557 reviews" "
Rating 4 - Poor. 37 out of 1557 reviews" "
Rating 2 - Terrible. 31 out of 1557 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Pauline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wished these rooms included a mini-fridge!
Stayed 1 night in May 2024

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Dawn

Traveled with partner
Closeness to airport
Stayed 1 night in Apr 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the airport train.
Stayed 1 night in Apr 2024

10/10 Excellent

Leon, Lucan

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on 2024/4/28
Hello Erin,I'm glad you enjoyed your stay with us, we appreciate your feedback!

10/10 Excellent

Pierre, Timmins

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on 2024/4/28
Hello Pierre,I'm glad you enjoyed your stay with us, we appreciate your feedback!

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice for airport hotel
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on 2024/4/26
Hello Brian,I'm glad you enjoyed your stay with us, we appreciate your feedback!

10/10 Excellent

JEREMIAS

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and efficient
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on 2024/4/24
Hello Jeremias,I'm glad you enjoyed the service of our staff, we appreciate your feedback!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most convenient places to stay near Pearson Airport. On the monorail line to both terminals one and three.
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on 2024/4/24
Hello Scott,I'm glad you enjoy staying with us! We are very close to the airport with the monorail indeed!

8/10 Good

Gerard

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Erkin, Front Desk Supervisor on 2024/4/24
Hello Gerard,I'm glad you enjoyed your stay with us overall! We appreciate your feedback, and we hope to welcome you again in the future for an even better experience.

8/10 Good

Myrna-Joy

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on 2024/4/22
Hello Myma-Joy,I'm glad you enjoyed your stay with us overall! We appreciate your feedback, and we hope to welcome you in the future for an even better experience.

8/10 Good

Haz

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Easy access to the airport, poor amenity (no after-bath wear, no toothbrush )
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on 2024/4/20
Hello Haz,Thank you for taking the time to provide your feedback with us. We currently don't have after-bath wear available unfortunately, however, we are planning room renovations in the near future and will definitely consider adding after-bath wear to the rooms. For future reference, we do have dental kits available with a toothbrush and a toothpaste in them upon request. Once again, thank you for taking the time to provide your feedback with us, and we hope to welcome you again in the future for a better experience.

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Convenient clean and great food
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on 2024/4/20
Hello Ron,We appreciate your positive feedback! I'm glad you enjoyed your stay with us!We are located very close to the airport indeed and it takes 5 minutes with the Terminal LINK Train/Monorail that operates 24/7, and every 4 minutes!

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on 2024/4/20
Hello Donald,I'm glad you were satisfied during your stay with us overall! We appreciate your feedback, and we hope to welcome you again in the future for an even better experience.

6/10 Okay

Janice

Liked: Staff & service
No coffee in rooms. No room service. No shuttles
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on 2024/4/19
Hello Janice! Thank you for providing us with your feedback, and taking the time to give us this review. All of our rooms are equipped with a Nespresso machine, along with coffee pods and tea. As for room service - we now have a QR code in the rooms to make ordering from our restaurant more convenient. However, you are required to pick up the order yourself, as we do not have a delivery service. In regards to transportation to and from the hotel, guests have access to the link train, which is located in the station next to the hotel. It runs every four minutes, 24/7, and free of charge, making it the most convenient option. Once again, thank you for providing your feedback with us, and we hope to welcome you again in the future for a better experience.

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on 2024/4/19
Hello Kris,I'm glad you enjoyed your stay with us, we appreciate your feedback!

8/10 Good

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of being so close to the airport for a quick stopover stay was second to none. The staff were lovely as well.
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on 2024/4/17
Hello Candice,I'm glad you enjoyed your stay with us and the service of our staff overall! We appreciate your positive feedback, and we hope to welcome you again in the future for an even better experience.

10/10 Excellent

Pierre, Timmins

Perfect spot when travelling
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on 2024/4/17
Hello Pierre,Thank you for your positive feedback, we appreciate it! I'm glad you enjoyed your stay with us!

2/10 Terrible

Paul JA

Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on 2024/4/17
Hello Paul,Thank you for taking the time to provide your feedback with us. We would love to hear more about your experience with us so that we can utilize your feedback on improving our products and services.

10/10 Excellent

MARC, NEW LISKEARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its my number one Hotel stay when I travel out of Pearson International Airport
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on 2024/4/17
Hello Marc,I'm glad you enjoy staying with us! We appreciate your feedback, and we're looking forward to welcoming you back in the future!

10/10 Excellent

pierrette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Like the proximity and easy access to the airport and the dining option available which is very convenient when arriving later in the evening.
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on 2024/4/13
Hello Pierrette,We appreciate your positive feedback, I'm glad you enjoyed your stay with us!

8/10 Good

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, decent food, good atmosphere. Not exactly on the link as you have to exit the terminal link station to go to the hotel. Then rooms are tiny but darker with room darkening curtains which is great for those needing to sleep due to differing flight times. Overall good stay, was what we needed.
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on 2024/4/13
Hello Olivia,I'm glad you enjoyed your stay with us overall! We appreciate your detailed review about our hotel. We hope to welcome you again in the future for an even better experience.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on 2024/4/10
Hello Aaron,I'm glad you enjoyed your stay with us, we appreciate your feedback!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice. Pizza was excellent. Location a plus.
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on 2024/4/13
Hello Michael, We appreciate your positive feedback, I'm glad you enjoyed your stay with us!

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent place to stay if you have a long layover.
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on 2024/4/6
Hello Daniel,I'm glad you enjoyed your stay with us, we appreciate your positive feedback!

8/10 Good

Michael, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel. Great restaurant on premises.
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on 2024/4/5
Hello Michael,I'm glad you enjoyed your stay with us overall! We appreciate your positive feedback, and we hope to welcome you again in the future.

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is extremely good.
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on 2024/4/5
Hello Andrew, I'm glad you enjoyed the food in our restaurant, we appreciate your positive feedback!

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stay whenever we travel through Toronto. Service is friendly and helpful. Pizza restaurant, our favourite!
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on 2024/4/5
Hello Connie,We appreciate your positive feedback! I'm glad you enjoyed our service and the pizza!

4/10 Poor

Steve

Amateurish design. Uncomfortable room
Stayed 1 night in Apr 2024
Response from Julia, Front Desk Supervisor on 2024/4/6
Hello Steve! Thank you for taking the time to provide us your feedback. We understand how important it is for our guests to feel comfortable and satisfied during their stay. I am sorry you did not feel comfortable in the room, if you could elaborate on what was uncomfortable so that we can appropriately address this issue, we would appreciate it. We hope to welcome you back in the future for a much better experience.

10/10 Excellent

Margaret, Brockville

Liked: Property conditions & facilities
Last year I complained about a few things which have all been corrected to high standard! We love this hotel and won’t hesitate to book it again!!
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on 2024/4/8
Hello Margaret,I'm glad to know we were able to turn things around from your last stay! This is why your feedback is important for us!We are looking forward to welcome you again in the future!

10/10 Excellent

MARC, NEW LISKEARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at this location , very welcoming and amazing restaurant with delicious food options
Stayed 1 night in Apr 2024
Response from Julia, Front Desk Supervisor on 2024/4/3
Hello Marc! We hope you feel at home when staying with us. Our menu is always getting an upgrade to make every meal delicious! Look forward to welcoming you back in the future for an even more enjoyable stay.

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good options for food when coming in on a late flight
Stayed 1 night in Mar 2024
Response from Julia, Front Desk Supervisor on 2024/4/3
Hello Caroline! Our restaurant stays open until late for those coming in the late evening. We look forward to welcoming you back in the future for an even more enjoyable stay!

10/10 Excellent

Tanya

Love the flexibility of check in and check out times. Very clean. Great comfortable stay- just what I needed when travelling!
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on 2024/3/30
Hello Tanya,I'm glad you enjoyed your stay with us! We are more flexible when it comes to check-out times compared to other hotels indeed! We appreciate your positive feedback!

10/10 Excellent

Mariangela

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on 2024/3/30
Hello Mariangela,We appreciate your feedback, I'm glad you enjoyed your stay with us!

10/10 Excellent

Andree

We love this place and the pizza is really good
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on 2024/3/30
Hello Andree,I'm glad you enjoyed your stay with us, the pizza is really good indeed! We appreciate your feedback!

10/10 Excellent

Julianne, Mechanicsburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room, which I appreciate. Room service would have been nice instead of pick-up when you're really exhausted, but the location is perfect for airport travel. No waiting on a shuttle service, just hop the monorail tram
Stayed 1 night in Mar 2024
Response from Julia, Front Desk Supervisor on 2024/3/28
Hello Julianne! I'm delighted you had a good experience with us. Our location and the link train working 24/7 is very convenient. We appreciate your feedback and look forward to welcoming you back in the future for an even more enjoyable stay!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the airport, easily reached with the Intra-Terminal link train - perfectly seamless stop over for our family!
Stayed 1 night in Mar 2024
Response from Julia, Front Desk Supervisor on 2024/3/28
Hello Jeff! I'm delighted you had a good experience with us. We are near to the airport, which is really convenient for early morning flights! We appreciate your feedback and look forward to welcoming you back in the future for an even more enjoyable stay!

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like how it is built from containers. Very cozy. Handy at end of airport train and u can use airport baggage cart the whole way.
Stayed 1 night in Mar 2024
Response from Julia, Front Desk Supervisor on 2024/3/28
Hello Angela! Yes, our hotel concrete blocks were built in Switzerland and brought here to be assembled like a lego house. I'm delighted you had a good experience with us. We are near to the airport, which is really convenient for early morning flights! We appreciate your feedback and look forward to welcoming you back in the future for an even more enjoyable stay.

10/10 Excellent

Kendra, Kapuskasing

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant is small but great food - Awesome pizza!!
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on 2024/3/27
Hello Kendra,I'm glad you enjoyed your stay with us, we appreciate your positive feedback!Our pizza is awesome indeed in the restaurant!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on 2024/3/27
Hello Daniel,We appreciate your feedback, I'm glad you enjoyed your stay with us!

10/10 Excellent

Lisa

Traveled with partner
Liked: Amenities
Very easy access to and from the airport … very clean rooms and friendly staff
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on 2024/3/27
Hello Lisa,I'm glad you enjoyed your stay with us, we appreciate your positive feedback!

8/10 Good

Betty

Liked: Amenities
It’s close to the Airport, room was clean but don’t expect fancy. Bed sheets and duvet are crisp and white. It’s very quiet! Wine is pricey!
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on 2024/3/27
Hello Betty,I'm glad you enjoyed your stay with us overall! We appreciate your feedback, and we hope to welcome you again in the future for an even better experience.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Julia, Front Desk Supervisor on 2024/3/23
Hello Susan! I'm delighted you had a good experience with us. We appreciate your feedback and look forward to welcoming you back in the future for an even more enjoyable stay!

10/10 Excellent

Yahya

Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on 2024/4/10
Hello Yahya,We appreciate your feedback, I'm glad you enjoyed your stay with us!

8/10 Good

Hendrik, Saint Johns

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good affordable accommodation very close to terminals
Stayed 1 night in Mar 2024
Response from Julia, Front Desk Supervisor on 2024/3/23
Hello Hendrik! I'm delighted you had a good experience with us! We appreciate your feedback and look forward to welcoming you back in the future for a more enjoyable stay.

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to Pearson airport. Great pizza!
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on 2024/3/20
Hello Jeffrey,Thank you for your positive feedback! The pizzas are great indeed, and the easy access to the airport makes transportation to and from the airport seamless!

10/10 Excellent

Heather

Quick seamless acres to airport. Comfortable beds.
Stayed 1 night in Mar 2024
Response from Julia, Front Desk Supervisor on 2024/3/19
Hello Heather! I'm glad you enjoyed your stay with us! We are close to the airport connected by the link train! I am pleased to hear that you enjoyed and slept comfortably in our new mattresses. We appreciate your feedback, and we hope to welcome you in the future for an even better stay.

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Needs an enclosure or tunnel from Viscount to hotel.
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on 2024/3/20
Hello Larry,Thank you for taking the time to provide your feedback with us. Just to let you know, Viscount station is owned and operated by GTAA (Greater Toronto Airport Authority) and we have contacted them regarding this before. It is their decision to make in the end as they own the land themselves.Having said that, I'm glad you enjoyed your stay with us overall! Once again, we appreciate your feedback, and we hope to welcome you back again in the future for an even better experience.