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多倫多機場西智選假日套房飯店 - IHG 旗下飯店的評分

2.5 out of 5
多倫多機場西智選假日套房飯店 - IHG 旗下飯店
5599 Ambler Dr, Mississauga, ON

評論

7.6

不錯哦

10 分，有夠讚；1736 則評論中有 664 則" "
8 分，不錯哦；1736 則評論中有 470 則" "
6 分，一般般；1736 則評論中有 278 則" "
4 分，不太好；1736 則評論中有 173 則" "
2 分，很糟糕；1736 則評論中有 151 則" "

7.8/10

整潔度

8.2/10

員工素質

7.4/10

設施服務

7.4/10

住宿環境和硬體

7.6/10

環保程度

評論

10/10 有夠讚

Ghaffar

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Was very friendly staff and clean
於 2024 年 5 月住了 1 晚

8/10 不錯哦

WILLIAM

喜歡：整潔度、員工素質和住宿環境和硬體
Convenient and clean property. Just what I needed when flying in.
於 2024 年 3 月住了 1 晚
Preet 於 2024年5月20日回覆
Hi WILLIAM,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

10/10 有夠讚

Tina marie

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean and comfortable
於 2024 年 5 月住了 1 晚
Preet 於 2024年5月20日回覆
Hi Tina,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

10/10 有夠讚

Bill

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
I left my passport wallet at the property and they have done everything they can to help get it back to me. Also provided us with a bigger bed at no additional cost.
於 2024 年 5 月住了 1 晚
Preet 於 2024年5月16日回覆
Hi Bill,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

10/10 有夠讚

Aftab

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location. Helping staff. BF was good.
於 2024 年 5 月住了 5 晚
Preet 於 2024年5月16日回覆
Hi Aftab,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

8/10 不錯哦

Janet

喜歡：員工素質
於 2024 年 5 月住了 1 晚
Preet 於 2024年5月16日回覆
Hi Janet,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

10/10 有夠讚

GLAISTER

情侶出遊
喜歡：整潔度、員工素質和設施服務
Was cool i like it,i will be going back
於 2024 年 5 月住了 2 晚
Preet 於 2024年5月15日回覆
Hi GLAISTER,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

10/10 有夠讚

Veronica

喜歡：整潔度、員工素質和住宿環境和硬體
I as worried about hearing the airplanes as the hotel was close to the airport. It was a surprise that inside the hotel was pretty quiet.
於 2024 年 5 月住了 1 晚
Preet 於 2024年5月15日回覆
Hi Veronica I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

4/10 不太好

Kaleb

商務旅客, 家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I won't be staying here again. Until we checked out people were unfriendly, unprofessional (sleeping on the job), and it's not the best neighborhood.
於 2024 年 5 月住了 1 晚
Preet 於 2024年5月15日回覆
Dear Kaleb,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced. Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future. Best regards, Preetaman Singh

10/10 有夠讚

Nicole

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2024 年 5 月住了 1 晚
Preet 於 2024年5月16日回覆
Hi Nicole,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

8/10 不錯哦

Shanell

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean, and friendly staff
於 2024 年 5 月住了 2 晚
Preet 於 2024年5月16日回覆
Hi Shanell,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

2/10 很糟糕

Suraj

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Preet 於 2024年5月8日回覆
Dear Suraj,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced. Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future. Best regards, Preetaman Singh

10/10 有夠讚

Melanie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Preet 於 2024年5月8日回覆
Hi Melanie,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

8/10 不錯哦

Scott，Torbay

家庭旅遊
喜歡：整潔度和員工素質
Stay was fine, the breakfast was good, shuttle was efficient. Room was not bad for a lay over but carpet smelled. Besides that good for the price.
於 2024 年 5 月住了 1 晚
Preet 於 2024年5月8日回覆
Hi Scott,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

4/10 不太好

Saeed

親子旅遊
不喜歡：整潔度和員工素質
I stayed at this hotel over the weekend and rented two rooms for two nights. The breakfast was satisfactory, and the parking facilities were excellent. However, I encountered several issues during my stay. My rooms were not cleaned, and fresh towels were not provided for two days. Additionally, the pool was exceedingly cold, which can be concerning for families with young children. Furthermore, the coffee maker in the room was non-functional, and the internet connection was very slow.
於 2024 年 5 月住了 2 晚
Preet 於 2024年5月5日回覆
Dear Saeed,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced. Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future. Best regards, Preetaman Singh

6/10 一般般

Camille，Moreno Valley

家庭旅遊
Rooms were very small. Breakfast was great
於 2024 年 5 月住了 1 晚
Preet 於 2024年5月5日回覆
Hi Camille,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

6/10 一般般

Andrew，Edmonton

喜歡：設施服務
不喜歡：住宿環境和硬體
Airport shuttle is handy, however being close to the airport it's pretty much non stop planes right overhead so it's quite loud. Property is showing it's age and needs a face lift - carpets in the hallway are stained, the roof had leaked in my room and it was patched up with caulking, someone had done a horrible patch job on the bathroom door. Transit service to this hotel is only peak hours if you are off peak it's almost a 1 KM walk to the bus stop. There are a couple of restaurants in walking distance, but if you want any kind of variety be prepared to have to drive or order in Skip or Uber.
於 2024 年 4 月住了 4 晚
Preet 於 2024年5月5日回覆
Dear Andrew,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced. Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future. Best regards, Preetaman Singh

6/10 一般般

Yuzuki

於 2024 年 4 月住了 1 晚
Preet 於 2024年5月5日回覆
Hi Yuzuki,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

10/10 有夠讚

John，White Rock

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great airport shuttle(we got hot chocolate chip cookies!). Our room had been updated and was quite modern, also very quiet and comfortable bed and pillows. Walked a couple of blocks over to eat at Montana's steakhouse. They do have free cooked breakfast. Only complaint was the carpet in our room was shabby looking but clean.
於 2024 年 4 月住了 1 晚
Preet 於 2024年5月3日回覆
Hi John,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

4/10 不太好

Peace

情侶出遊
喜歡：整潔度
不喜歡：設施服務和住宿環境和硬體
The transportation process needs to be a bit more clear. We had to wait about 45mins with a lot of back and forths. We bathroom door keeps on falling off and some other things with staff on my credit card was not handled with car. Rooms are very clean though, beautiful location and breakfast is included.
於 2024 年 5 月住了 1 晚
Preet 於 2024年5月3日回覆
Dear Peace,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced. Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future. Best regards, Preetaman Singh

4/10 不太好

Jennifer

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 4 晚
Preet 於 2024年5月8日回覆
Dear JenniferI hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced. Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future. Best regards, Preetaman Singh

8/10 不錯哦

Sowaboma

家庭旅遊
Ok place to stay for any reason
於 2024 年 4 月住了 4 晚
Preet 於 2024年5月1日回覆
Hi Sowaboma,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

10/10 有夠讚

Jason

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very accommodating
於 2024 年 4 月住了 1 晚
preet 於 2024年5月1日回覆
Hi Jason,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

8/10 不錯哦

ADEGBOYEGA

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very good and clean
於 2024 年 4 月住了 3 晚
Preet 於 2024年5月1日回覆
Hi ADEGBOYEGA,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

10/10 有夠讚

Gary

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean and green
於 2024 年 4 月住了 2 晚
Preet 於 2024年5月1日回覆
Hi Gary,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

10/10 有夠讚

Clarice

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Preet 於 2024年4月27日回覆
Hi Clarice,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

10/10 有夠讚

Allan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was affable. The rooms were immaculate. The breakfast was amazing and I truly enjoyed going to the gym.
於 2024 年 4 月住了 3 晚
Preet 於 2024年4月24日回覆
Hi Allan,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

2/10 很糟糕

Joe

商務旅客
不喜歡：整潔度和員工素質
Desk staff is not accomodating.
於 2024 年 4 月住了 1 晚
Preet 於 2024年4月24日回覆
Dear Joe,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced. Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future. Best regards, Preetaman Singh

8/10 不錯哦

Ana

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 4 晚
Preet 於 2024年4月24日回覆
Hi Ana,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

6/10 一般般

Sarah

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast - went for 630am and food was cold
於 2024 年 4 月住了 1 晚
Preet 於 2024年4月23日回覆
Dear Sarah,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced. Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future. Best regards, Preetaman Singh

8/10 不錯哦

Donna

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Convenient to airport.
於 2024 年 4 月住了 1 晚
Preet 於 2024年4月23日回覆
Hi Donna,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

10/10 有夠讚

Nuran

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Use this hotel all the time.
於 2024 年 4 月住了 3 晚
Preet 於 2024年4月23日回覆
Hi Nuran,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

8/10 不錯哦

Dave

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
As expected.
於 2024 年 4 月住了 1 晚
Preet 於 2024年4月23日回覆
Hi Dave,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

10/10 有夠讚

Shomari

喜歡：整潔度和員工素質
Has an inside pool
於 2024 年 4 月住了 1 晚
Preet 於 2024年4月23日回覆
Hi Shomari,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

8/10 不錯哦

Jenn

於 2024 年 4 月住了 3 晚

6/10 一般般

Saeid

喜歡：整潔度和員工素質
於 2024 年 4 月住了 2 晚
Preet 於 2024年4月23日回覆
Dear Saeid,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced. Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future. Best regards, Preetaman Singh

6/10 一般般

Milly

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
於 2024 年 4 月住了 1 晚
Preet 於 2024年4月23日回覆
Dear Milly,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced. Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future. Best regards, Preetaman Singh

6/10 一般般

jeffrey

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Close to business I deal with
於 2024 年 4 月住了 2 晚
Preet 於 2024年4月20日回覆
Hi Jeffrey,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

6/10 一般般

Thomas

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Preet 於 2024年4月20日回覆
Dear Thomas,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced. Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future. Best regards, Preetaman Singh

10/10 有夠讚

Safa

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 5 晚
Preet 於 2024年4月19日回覆
Hi Safa,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

8/10 不錯哦

Kirk

家庭旅遊
喜歡：設施服務
Bit confusing for airport shuttle and room had some damage but overall good place to stay if going to airport
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Rahul

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Preet 於 2024年4月17日回覆
Hi Rahul,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

10/10 有夠讚

Steve

喜歡：整潔度、員工素質和住宿環境和硬體
The staff are amazing
於 2024 年 4 月住了 2 晚
Preet 於 2024年4月17日回覆
Hi Steve,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

10/10 有夠讚

Nuran

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I always use this hotel,conveniently located and safe , the plus is airport shuttle service.
於 2024 年 4 月住了 1 晚
Preet 於 2024年4月17日回覆
Hi Nuran,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

6/10 一般般

Daren

家庭旅遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
Fast check in, clean, and the hotel is fine, generally speaking. Make sure your room has everything you need, and you should be fine. Waited for staff to send a towel up while my wife was in the shower ... waited for 10 minutes, and then after two phone calls ... only to have to go down and get it myself after being told twice it was on the way.
於 2024 年 4 月住了 1 晚
Preet 於 2024年4月14日回覆
Hi Daren,I hope this email finds you well. I am writing to sincerely apologize for any inconvenience you may have experienced during your recent stay at our hotel. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced.Once again, I apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future. Best regards, Preetaman Singh

6/10 一般般

Kelsey

商務旅客
喜歡：員工素質
Near an airport and an older hotel. Priced accordingly
於 2024 年 4 月住了 4 晚
Preet 於 2024年4月13日回覆
Hi Kelsey,I hope this email finds you well. I am writing to sincerely apologize for any inconvenience you may have experienced during your recent stay at our hotel. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, and we are committed to resolving the issues you faced.Once again, I apologize for any inconvenience caused, and we appreciate your understanding as we work to resolve these issues promptly. Thank you for your patience and continued trust in IHG. We look forward to serving you better in the future. Best regards, Preetaman Singh

10/10 有夠讚

Cameron

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Preet 於 2024年4月13日回覆
Dear Cameron,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards,Preetaman Singh

8/10 不錯哦

Josephine

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Preet 於 2024年4月13日回覆
Dear Josephine,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards,Preetaman Singh

10/10 有夠讚

Raquel

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff. Quiet
於 2024 年 4 月住了 2 晚
Preet 於 2024年4月10日回覆
Hi Raquel,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh

8/10 不錯哦

Parth

喜歡：整潔度和住宿環境和硬體
Good
於 2023 年 8 月住了 2 晚
Preet 於 2024年4月8日回覆
Hi Parth,I hope this message finds you well. I wanted to take a moment to express our heartfelt gratitude for choosing IHG. Your decision to trust us is something we do not take lightly, and we are sincerely thankful for the opportunity to serve you. If you have any feedback or suggestions on how we can improve your experience further, please do not hesitate to share. We value your input and are always looking for ways to enhance our offerings. Once again, thank you for choosing IHG. We look forward to continuing to meet and exceed your expectations. If you ever have any questions or need assistance, please feel free to reach out. Best regards, Preetaman Singh