Toraille Waterfall Tours

Staff was amazing

Stayed for 6 nights and loved every minute. Resort staff were amazing. First class customer service. Loved the smaller size of the resort, all the amenities, and especially the room pool. Fun experience having an open-air room as well.

The property is starting to age. Pool edge had tile issues, hot tub had some wires exposed where i believe the switch was supposed to be, walking path had some stones missing. The staff was friendly for the most part. One of the bartenders was not very happy person and it was hard to order at times. First day we didn't know we needed to sign for our order and she approached us next day expressing how we were wrong. Beach is nice and close but the view is compromised by a blow up obstacle course in the water. The gym was ok. One of the 2 treadmills was not working. We did ask a couple times each day for a extra wash cloth and never got one. On a day we were at the resort I had to get one myself from the crew. The following day the