2/10 很糟糕
Beverly
家庭旅遊
2023年7月11日
不喜歡:整潔度、員工素質和住宿環境和硬體
BEWARE! BAIT AND SWITCH HOTEL! Terrible Customer Service! I booked this motel through Expedia for 4 nights on the 4th of July weekend several weeks before the stay. I called the day of check in to let them know I would be checking in late. At that point, they told me I no longer had a reservation because they were not going to honor Expedia's reservation. They claimed that Expedia didn't post the correct price, so unless I paid almost triple what I booked it for, I didn't have a reservation. I called Expedia and they helped me find another hotel (which wasn't as nice, but it was close to the beach.) I would NEVER book there again - a clear case of bait and switch!
Beverly
於 2023 年 7 月住了 4 晚