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Reviews of María Cristina Hotel

4 out of 5
María Cristina Hotel
C/ Marqués de Mendigorría nº1, Toledo, Toledo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 88 out of 135 reviews" "
Rating 8 - Good. 37 out of 135 reviews" "
Rating 6 - Okay. 8 out of 135 reviews" "
Rating 4 - Poor. 1 out of 135 reviews" "
Rating 2 - Terrible. 1 out of 135 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Apr 2024
Response from Dep. Quality on 2024/4/12
Thank you for taking a few minutes to rate your stay at our establishment.

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel located within walking distance of main areas to visit. Good breakfast.
Stayed 1 night in Apr 2024
Response from Dep. Quality on 2024/4/11
Dear Pierre, thank you for taking a few minutes to rate your stay at our establishment.We hope to have your presence again in the near future.Sincerely,

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and safe but was extremely loud and lacked good ventilation. It was necessary to sleep with windows open without screens.
Stayed 1 night in Mar 2024
Response from Quality Department on 2024/3/13
Thank you for taking a moment to rate your stay. We regret that his stay was not to his complete satisfaction. If you notify reception, they will turn off the heating air outlet and you can sleep with the windows closed.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern room in what appears to be an historical building. Plenty of space especially in the bathroom.
Stayed 2 nights in Jan 2024
Response from Quality Department on 2024/2/5
Dear James, Thank you for taking a moment to review your stay with us.We hope to have his presence again.Sincerely

2/10 Terrible

Jorge

Disliked: Cleanliness
Nothing
Stayed 1 night in Dec 2023
Response from Quality Department on 2024/1/2
Dear Jorge,We don't quite understand the reason for its rating of only one star. But we still appreciate your stay.

10/10 Excellent

christian

Stayed 1 night in Nov 2023
Response from Dpto. Calidad on 2023/12/14
Estimado Christian, gracias por valorar su estancia.

10/10 Excellent

Charles, Palm beach gardens

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Eight hotels in Italy this trip from Luxurious to pensions ....this is one of best This hotel is well priced , great sheets , towels and very modern rooms in historic building It is moderately priced but a gem
Stayed 1 night in Nov 2023
Response from Quality Department on 2023/11/10
Thank you very much for your kind comment, I am glad that your stay was satisfactory. Sincerely,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean!
A comfortable, clean, simple and well-run hotel. Located an easy 20 minute walk from Toledo’s old city, it has tight indoor parking so don’t bring your Ford F150!
Stayed 1 night in Oct 2023
Response from Quality Department on 2023/11/10
Thank you very much for your kind comment, I am glad that your stay was satisfactory.Indoor parking lots are certainly not comfortable for very large vehicles. Sincerely,

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Quality Dept. on 2023/11/16
Thank you very much for your kind comment, I am glad that your stay was satisfactory. Sincerely,

8/10 Good

Peter

Stayed 3 nights in Oct 2023
Response from Quality Dept. on 2023/11/16
Thank you very much for your kind comment, I am glad that your stay was satisfactory. Sincerely,

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Dpto. Calidad on 2023/10/27
Estimado Armando,Agradecemos su positiva valoración de la estancia en nuestro establecimiento.Atentamente

8/10 Good

steven

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy guests right up until midnight and then again early in the morning. Sadly no evening dining on site and few options other than to go into the centre of old Toledo
Stayed 1 night in Oct 2023
Response from Quality Dept. on 2023/10/27
Dear Steven, thank you for taking a few minutes to rate your stay. We regret that during your stay the guests were noisy.Sincerely

10/10 Excellent

KAREN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the room
Stayed 3 nights in Sep 2023
Response from Quality Department on 2023/10/27
Dear Karen, thank you for taking a moment to rate your stay. Sincerely,

6/10 Okay

Peter, Glendale

Stayed 1 night in Sep 2023
Response from Quality Department on 2023/10/27
Dear Peter, thank you for taking a moment to rate your stay. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Dpto. Calidad on 2023/10/27
Muchas gracias por su positiva valoración de la estancia en nuestro establecimiento. Atentamente

10/10 Excellent

Richard

Stayed 1 night in Sep 2023
Response from Quality Dept. on 2023/9/20
Dear Richard, Thank you very much for taking a few minutes to assess your experience in our establishment. We are glad that your stay has been satisfactory. We hope to see you again soon. Sincerely,

8/10 Good

Barry

Stayed 1 night in Sep 2023
Response from Dep. Quality on 2023/9/20
Dear Barry, We appreciate that you took the time to assess his stay. Such positive comments are very motivating. We hope to see you again soon. Sincerely,

10/10 Excellent

Timur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel i. Toledo
Great hotel with very friendly staff. Perfect location, just outside the old town. Easily accessible by car and has a indoor parking
Stayed 1 night in Aug 2023
Response from Quality Dept. on 2023/9/4
Dear Timur, Thank you very much for your positive review, we hope to see you again soon.Sincerely

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jul 2023
Response from Dpto de Calidad.Hotel María Cristina on 2023/8/16
Gracias por su valoración de nuestro establecimiento.

10/10 Excellent

DOINITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely renovated and well located hotel
Nice little hotel located right before Puerta de Bisagra (3 min walk). The L5 Bus takes you from the train station( 1,49 Euros) to the hotel . L5 also takes you to Plaza Zocodever, in the heart of old town. I had a courtyard room , very quiet. Nicely renovated, very clean, shampoo and soap in reusable bottles. Fridge ( and one bottle of water on arrival ) , fast wifi and friendly staff. Irene from reception was awesome. Suggestions: the hotel should install a filtered water machine on every floor and provide glass bottles to fill out fir every room ( better than providing plastic bottles ). Hair Conditioner needed in bathrooms and better quality shampoo . I checked out at 6,30 am on Aug 14th and the gentleman at reception was very kind, checkout fast. He also called a taxi to take me to the train station, as the buses were not running until 7 am. Highly recommend the hotel!
Stayed 4 nights in Aug 2023
Response from Dept. Quality, María Cristina Hotel on 2023/8/16
Dear Doinita,Thank you very much for your detailed and positive assessment.We take note of what you tell us about water and we will take it into account.Thank you again for your comment and we hope to see you again in the future.Sincerely,

10/10 Excellent

Jaime, COPPELL

Traveled with family
Liked: Amenities
Excellent service and safety area
Stayed 2 nights in Aug 2023
Response from Dpto. Calidad on 2023/8/18
Estimado Jaime:Muchas gracias por realizar la valoración de su estancia.Esperamos contar con su presencia en un futuro próximo.Atentamente,

10/10 Excellent

Amervis, Miami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location. Staff. Cleanliness. Great quality. Loved it.
Stayed 4 nights in Jul 2023
Response from Dept. Quality, María Cristina Hotel on 2023/7/28
Dear Amervis, Thank you for the positive evaluation that you make of your stay. We hope you come back soon. Sincerely,

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jun 2023
Response from Dpto de Calidad.Hotel María Cristina on 2023/8/16
Thank you very much for your evaluation

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel just outside of the medieval walled city. About 15 minutes walk to all major points in the old city. Has underground parking. Highly recommended.
Stayed 1 night in Jun 2023
Response from Dept. Quality, María Cristina Hotel on 2023/7/28
Dear Michael, Thank you for the positive evaluation that you make of your stay. We hope you come back soon. Sincerely,

4/10 Poor

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice old building with good communal areas/ambience, and an excellent restaurant. However, our room was substandard for the price-point of the hotel - tiny, cramped with a diminutive window with a view of what appeared to be a garbage compactor: it felt very stuffy and poorly ventilated.
Stayed 2 nights in May 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about Toledo, Spain was terrific; No negatives.
Stayed 2 nights in Apr 2023

8/10 Good

Suet Kuen

Traveled with family
Liked: Cleanliness, staff & service
Overall very good, the temperature may vary greatly in the morning and evening, in addition to air-conditioning, the hotel provides a fan solution for me
Stayed 1 night in Apr 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really good hotel. As Australians travelling in Spain we stay in many hotels and don't normally leave a comment regarding a hotel. Very friendly and efficient. You can walk directly to the major sights. It is beside the bull ring ! Very cool. Most importantly, if you have a car it has secure very tight parking, we drove directly to Madrid Airport and that is relatively easy. Lastly it had blackout shutters in the room for a very good nights sleep on a very comfortable bed as advertised. Stay here it is very good and not a boring chain style hotel.
Stayed 1 night in Apr 2023

6/10 Okay

Marte

Stayed 1 night in Mar 2023

8/10 Good

Susan, Parksville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful. Close to the old city
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager and staff were friendly, knowledgeable about the area, and very helpful. They lent us an adaptor for an appliance we had brought with us. Beautifully appointed hotel and super location.
Stayed 1 night in Mar 2023

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this wonderful hotel on our visit to Toledo, nice spacious room, excellent breakfast buffet, dining and patio area. Within easy walking distance to the city centre. Very friendly and helpful staff, we'll definitely stay here again on our next visit to beautiful Toledo.
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel for Toledo
Great location, 5 min walk to old city gate. Helpful friendly staff, clean and fresh. Great breakfast.
Stayed 1 night in Feb 2023

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great stay. Only downside is if you like eating dinner before 8-830 at night. Plan to find a place in the old town.
Stayed 1 night in Jan 2023

10/10 Excellent

Guadalupe

Traveled with family
Stayed 2 nights in Nov 2022

10/10 Excellent

Monty, san francisco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms.
Stayed 1 night in Nov 2022

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful exterior. Friendly staff. Very modern inside besides the area from the catpark.
Stayed 1 night in Nov 2022

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the old city, which was amazing at night. With old buildings lit up. I had breakfast at a nearby cafe bar. Parking underneath the hotel. Lovely quiet room

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous stay. Staff was suoer friendly. Iiada was auoer friendly. Very close to city gates. Would stay again.
Stayed 1 night in Aug 2022
Response from Hotel María Cristina on 2022/8/12
Thank you for sharing your opinion about your stay. We are glad that your stay has been satisfactory. We hope to see you again. Best Regards

6/10 Okay

Per

Liked: Cleanliness
Sengens madras var hård at sidde og ligge på. Ingen EL koger på værelset så man kan lave the og kaffe. Opkræver 13 Euro i parkeringsafgift pr. dag. Parkering bør være gratis for hotellets gæster.
Stayed 2 nights in Apr 2024

8/10 Good

Antonio Herrero

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El aire acondicionado no funcionaba “porque aún no era temporada” . El restaurante no puede hacer cargos a la habitación porque opera independiente
Stayed 1 night in Apr 2024
Response from Dpto. Calidad on 2024/4/15
Estimado Antonio:Nuestro establecimiento tiene climatización centralizada, aunque han sido unos días excepcionalmente cálidos aún ha hecho frío algunas noches, si bien es cierto que la calefacción está apagada y solo se enciende para quien nos lo solicita.Lamentamos que esto haya podido causarle molestias.Esperamos volver a contar con su presencia.Atentamente,

8/10 Good

Sayaka

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Dep. Quality on 2024/4/11
Thank you for taking a few minutes to rate your stay at our establishment.

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio y excelente espacio en las habitaciones
Stayed 1 night in Mar 2024
Response from Dpto. Calidad on 2024/3/25
Estimada Andrea,Gracias por su amable comentario y positiva valoración.Esperamos volver a contar con su presencia.Atentamente,

10/10 Excellent

Oscar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran opción a las puertas de Toledo
Buen hotel, totalmente renovado. Con parking y a pocos minutos del centro histórico de Toledo.
Stayed 2 nights in Jan 2024
Response from Dpto. Calidad on 2024/2/5
Estimado Oscar:Muchas gracias por su valoración.Esperamos volver a contar con su presencia en un futuro próximo.Atentamente,

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Dpto. Calidad on 2024/2/5
Gracias

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Dpto. Calidad on 2024/2/5
Gracias por su valoración

8/10 Good

María Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bonito y limpio. Trato amable
Stayed 2 nights in Jan 2024
Response from Dpto. Calidad on 2024/2/5
Estimada Mª Carmen:Muchas gracias por dedicar unos minutos a valorar su estancia.Atentamente,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Dpto. Calidad on 2024/2/5
Gracias por su positiva valoración.

8/10 Good

Francisco José

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel para conocer la ciudad
Stayed 1 night in Dec 2023
Response from Dpto. Calidad on 2023/12/27
Estimado Francisco:Gracias por su valoración.