Reception

Reviews of HOTEL LiVEMAX Shinjuku Kabukicho

2.5 out of 5
HOTEL LiVEMAX Shinjuku Kabukicho
2-33-3 Kabukicho, Shinjuku, Tokyo, Tokyo

Reviews

7.4

Good

Rating 10 - Excellent. 88 out of 268 reviews" "
Rating 8 - Good. 84 out of 268 reviews" "
Rating 6 - Okay. 37 out of 268 reviews" "
Rating 4 - Poor. 31 out of 268 reviews" "
Rating 2 - Terrible. 28 out of 268 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right next to a 7/11!!
Stayed 10 nights in Apr 2024

10/10 Excellent

Eduardo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay quiet and safe
Stayed 10 nights in Mar 2024

2/10 Terrible

Estephany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, perfect for breakfast at 7-11 next door
Stayed 3 nights in Mar 2024

6/10 Okay

Mercedes, Lynn

Traveled with partner, Traveled with family
Liked: Cleanliness
This property has a very nice places where you can go walking shopping center everything is there around the hotel
Stayed 5 nights in Mar 2024

2/10 Terrible

Peter

Business traveler
Disliked: Cleanliness, property conditions & facilities
Horribly dirty property. Ended up rebooking elsewhere and forfeiting our money
Stayed 2 nights in Mar 2024

4/10 Poor

Malisa, Kansas City

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Fire escape door handle broken. We were there during the earthquake in January 2024- no way to walk down to the street level. That’s very dangerous.
Stayed 3 nights in Dec 2023

8/10 Good

Alexander

Stayed 1 night in Feb 2024

10/10 Excellent

Aaliyah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great. Be sure to pay attention to what type of hotel you're booking when it comes to smoking vs non-smoking. The room was clean, the location was great as it was about a 15 minute walk to Shinjuku Station, and there were plenty of eateries and pubs in walking distance. One aspect of the hotel that I really appreciated was how it was connected to a 7-eleven. Very convenient, and will consider staying again.
Stayed 3 nights in Dec 2023

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
That one Gripe...
It was very convenient to be in the middle of everything. Cleanliness was not an issue: my only complaint was that my room was so small.
Stayed 5 nights in Nov 2023

4/10 Poor

Seung Won

Stayed 4 nights in Nov 2023

10/10 Excellent

Jeorge V

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

6/10 Okay

Jovon

Stayed 2 nights in Sep 2023

10/10 Excellent

Jeorge V

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Jeorge V

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2023

6/10 Okay

Willem

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2023

4/10 Poor

Virgilio

Traveled with family and small children
Liked: Amenities
Washroom was stink and bowl dirty, needs a complete reno and sanitation
Stayed 8 nights in Aug 2023

8/10 Good

Katherine

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Economical accommodation in a central location. This is a party area with lots of clubs and adult entertainment, but we stayed there with kids without feeling uncomfortable. This considered, it was surprisingly quiet in the rooms (we were on the top floor so maybe that helped). There were 4 of us in a room with two double beds. It was tight but not unbearable. Room could definitely do with a deep clean though. Limited English at reception but check in was automated and very straight forward. Coin operated laundry facilities are available onsite which is always helpful. Very close to the Kabukicho airport limousine bus stop (at a larger hotel).
Stayed 6 nights in Jul 2023

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
The property was as advertised - clean, with a wider-than-twin bed (possibly a full-size), although it would have been difficult with anything larger than a carryon-rollaway suitcase. Unlike other hotels in the area, there is no under-bed storage for your suitcase. The room has a decent microwave, water boiler, cube refrigerator, AC and a TV (which I didn't use). There were also slippers for the unit, although they were small for me (size 8.5) and were vinyl and not too comfortable. That said, I still used them since the carpet is dark and hard to tell how clean it was. The curtain is a blackout curtain; fully closed, you will block out pretty much all external light. This was super-effective for sleeping in. The bathroom was a little cramped - it felt like a cruise ship bathroom with the sink nearly over the toilet. The single shallow shelf is above the toilet, so I recommend keeping the toilet seat always closed lest you risk having stuff fall in. The shower was adequate, and the room came with a set of body soap / shampoo / conditioner. The one chief drawback of the place is that the walls are thin - soundproofing is minimal, especially from other units. I could feel the occasional bump (of someone hitting their own wall). Hallway noise is also noticeable when someone's walking by or when someone else is knocking on a door several units away. That said, for this price, this was a pretty good hotel for 1.
Stayed 2 nights in Jun 2023

2/10 Terrible

Gustavo

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very dirty, I requested no-smoking. Rooms smelled like smoke and blankets had cigarette burns
Stayed 3 nights in Jun 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to so many restaurants and TOHO cinema.
Stayed 1 night in Jun 2023

4/10 Poor

Fatima

Disliked: Cleanliness, staff & service
So dirty
Stayed 4 nights in May 2023

8/10 Good

Joselito

Traveled with family
Liked: Cleanliness, staff & service
The staff were very professional, understanding and helpful, especially the manager.
Stayed 4 nights in May 2023

6/10 Okay

Victoria

Liked: Staff & service
Stayed 6 nights in May 2023

8/10 Good

Victoria

Stayed 7 nights in Mar 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located in a great area of Shinjuku with shops and dinning options all around.
Stayed 1 night in Apr 2023

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time
Stayed 9 nights in Apr 2023

8/10 Good

jane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable. The place is a bit outdated. Marks/ding on the walls. Garbage found underneath the beds. Bathroom flooding.
Stayed 7 nights in Apr 2023

10/10 Excellent

Nicole

Stayed 7 nights in Apr 2023

2/10 Terrible

Ivelise

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Horrible rooms with prostitutes doing business in the premises. Almost no staff that cannot communicate in any language but Japanese. The worst hotel that I have been in my life, very convenient location though.
Stayed 5 nights in Mar 2023

4/10 Poor

Allan

Stayed 2 nights in Apr 2023

4/10 Poor

Allan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no offer of coffee, tea or water. customer is not allowed to store luggage there before or after check in
Stayed 3 nights in Mar 2023

8/10 Good

Daniel

Stayed 4 nights in Mar 2023

6/10 Okay

Daniel

Stayed 2 nights in Mar 2023

2/10 Terrible

Joseph

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Must avoid and delisted
Terrible! There were drawings on the walls. The room reeked of cigarettes even though it was a nonsmoking room. Beds were disgusting and had marks on them.
Stayed 1 night in Mar 2023

6/10 Okay

Jeremy

Business traveler
Liked: Staff & service
Disliked: Cleanliness
One of the staff gave very good service, but for the most part the room wasn’t very clean. Wallpaper was tearing off and there was stuff on the walls. For the price, it wasn’t bad but I recommend finding another option.
Stayed 6 nights in Mar 2023

4/10 Poor

Lorraine

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was not clean
Stayed 2 nights in Mar 2023

6/10 Okay

LAP KIU HOWARD

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Above average
Stayed 1 night in Feb 2023

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice, and the room was good, as you expect in a very central location. The area around the hotel wasn't ideal for me, as it is the red light district. Good for my co traveller. Not bad compared to many others around the world. People are friendly enough if you are into that thing. Overall, the hotel and staff was nice, but being a bit more mature, I wouldn't stay in that area of Shinjuku.
Stayed 10 nights in Feb 2023

2/10 Terrible

Arlene

Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Very convenient location, close to everything
Stayed 2 nights in Feb 2023

4/10 Poor

Nicholas

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2023

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is good and it is cheap, but it is not a clean place at all and not a very nice experience to stay here. The lobby and hall ways have a very strong bad smell - like ammonia. The bedrooms look OK at first, but the air conditioning and air filters haver not been cleaned, some rooms smell of stale smoke, and you see more stains and signs of dirt the more you look. I found a louse crawling on the wall in my room. I would not stay here again. There are plenty of other options in this area that are not that much more expensive. Worst hotel I have stayed in in Japan
Stayed 2 nights in Aug 2022

10/10 Excellent

Zar Ni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Very clean room and great location
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to find but the hotel is spotless. The guy who assisted us upon check in and out is so polite. Thank you
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New modern hotel. Small rooms but that’s the norm in japan. Location is good not great but still close enough to get everywhere without too much effort
Stayed 1 night in Feb 2020

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2020

6/10 Okay

Verified traveler

Stayed 2 nights in Jan 2020