Standard Room 603 | Desk, free WiFi, bed sheets
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Reviews of HIROKI Building

3 out of 5
HIROKI Building
7 Chome-14-1 Nishikamata, Ota Ward, Tokyo, Tokyo

Reviews

6.6
Rating 10 - Excellent. 3 out of 14 reviews" "
Rating 8 - Good. 3 out of 14 reviews" "
Rating 6 - Okay. 4 out of 14 reviews" "
Rating 4 - Poor. 3 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

6.0/10

Cleanliness

5.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Edward

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets didn't seem clean and had a funny smell
Stayed 10 nights in Apr 2024
Response from HIROKI Building on 2024/4/20
We apologize for any inconvenience you experienced. We take cleanliness very seriously and are committed to providing a comfortable stay for all our guests. We'll immediately address the issue with our housekeeping team to ensure that this doesn't happen again in the future. Thank you for bringing it to our attention.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service
Stay away.
Not allowed to take out garbage yourself. Did. It smell good. Floor was filthy and had to wash it myself. Dirty towel on the window. Garbage in the drawers from last guest. Check in and check out in a different building 8 min walk away. Overall, will not stay there again.
Stayed 7 nights in Nov 2019

2/10 Terrible

K

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just awful place for staying. It’s is cheap, but it is not worth to stay there, and reasons are 1) there was a spider on the pillow. I gave up to stay there when I noticed that. 2) Too dusty and really hard to breath. 3) Awful customer service. They never pick up the phone, and even though you send a message to them, they will reply back more than a day. It is cheap, and it costed about $50, but even if the staying fee costs only $5 (that is impossible), I would still refuse to stay.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This property is good but what price I booked first next time it was more than double price.
Stayed 21 nights in Feb 2019

8/10 Good

Yuk hang

Liked: Cleanliness, property conditions & facilities, room comfort
Spacious room compare with other hotels in JP
Quiet environment. Need 15 minutes walk to the JR station but it’s acceptable.
Stayed 7 nights in Mar 2019

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a little trouble finding it but that was only because we were too focused on following google and not looking around other than that it was great for what we used it for just needed a place to hold our stuff and sleep in between exploits
Stayed 4 nights in Dec 2018

6/10 Okay

KEN

Traveled with family
Disliked: Cleanliness
Stayed 13 nights in Jan 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

6/10 Okay

Demofilo

Traveled with family and small children
Caminamos 15 minutos del lobby al cuarto. Es en otro edificio a 8 cuadras
Stayed 2 nights in Dec 2018