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Reviews of The Barat Tioman Beach Resort

3.5 out of 5
The Barat Tioman Beach Resort
Lot 438, Kampung Juara, Rompin, Pulau Tioman, Tioman Island, Pahang

Reviews

8.0

Very Good

Rating 10 - Excellent. 28 out of 80 reviews" "
Rating 8 - Good. 29 out of 80 reviews" "
Rating 6 - Okay. 16 out of 80 reviews" "
Rating 4 - Poor. 4 out of 80 reviews" "
Rating 2 - Terrible. 3 out of 80 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Mahesh

Stayed 1 night in Feb 2024
Response from The Barat Tioman on 2024/2/28
Thank you for sharing a second review.

6/10 Okay

Mahesh

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Barat is a decent place out of the other options available nearby the Tekek jetty(though it’s a 30mins ride on a 4*4) my impressions- Room service- below par. Rooms were not attended to properly. No telephone service to call etc. Amnesties- it’s there but dysfunctional. Water supply gets cut off, wifi almost always doesn’t work. Food- Nothing to write home about, limited options, highly priced. After the first day we all preferred to go other places. Barat gets good reviews because the other nearby places are even worse.
Stayed 2 nights in Feb 2024
Response from The Barat Tioman on 2024/2/28
Hi Mahesh, thank you for sharing your concerns with us. We're disappointed to learn about the issues you faced during your stay. Our team is actively addressing the issues you mentioned to ensure they are rectified promptly. We understand the importance of a comfortable stay, and we apologize for any inconvenience caused. If you decide to give us another chance, we assure you that your next experience will be much improved.

2/10 Terrible

Imelda

Disliked: Cleanliness, staff & service, property conditions & facilities
everything is bad
Stayed 2 nights in Feb 2024
Response from The Barat Tioman on 2024/2/28
Hi Imelda, we're truly sorry to hear that your stay fell short of expectations. Your feedback is invaluable, and we would appreciate more details so that we can improve. Please email to u. We apologize for any inconvenience caused and would like to extend our sincere apologies.

2/10 Terrible

Gauri

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff super helpful and always willing to help… but the hotel rooms were not clean….the towels were so bad. The dining area was not clean and the cats were wondering around. There were ants everywhere in the room and dining area.
Stayed 3 nights in Sep 2023
Response from The Barat Tioman on 2023/11/8
Dear Gauri, we are sorry to hear that we did not meet your expectations during your stay. Our housekeeping team would be happy to clean your room and change the towels if you let us know during your stay. As our restaurant is an open concept without walls and doors, and we are located next to the sea and jungle, the presence of cats and ants are inevitable. We ask our guests to not feed the cats. We hope you will give us the opportunity to serve you better on your next stay.

6/10 Okay

Aric

Traveled with group
Disliked: Staff & service, room comfort
3D2N short getaway
Overall, it was a pleasant stay, things that we feel need for improvement, 1. TV was totally an ornament, not sure you placed a TV in the room which totally not functioning. 2. We can smell BBQ from the balcony, so all the time we didn't enjoy sitting at the balcony even though we booked a seafront room, speaking of which this seafront room has plenty of blocking views, so not really worth to take this room. 3. The sliding door of room 112, which we stayed had serious issue, we cannot open and close it, it made huge noise. 4, Hope that staffs can smile more and offer real service (it is very different from the YouTube video I watched), especially in servicing line, every effort counts.
Stayed 2 nights in Aug 2023
Response from The Barat Tioman on 2023/8/25
Hi Aric, thank you for your review. As mentioned during check in, you can borrow our hard disk with movies to watch on the TV in your room. With regards to the sliding room, please inform us during your stay so that our Maintenance team can fix it immediately. Your review has been shared with our team, and we're dedicated to making the necessary improvements. We hope you'll give us another chance to provide you with the exceptional stay you deserve.Warm wishes,The Barat Tioman

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service
Lovely beach front hotel and fantastic staff. The rooms needed a bit of tlc - basic things like the towels were threadbare, the grouting in the shower room needed a damn good scrub… there were insufficient sun beds on the beach and most had been uncomfortably mended with wooden slats. The restaurant at the hotel was good but there are not many easily accessible other places to eat that were reliably open. The restaurant adjacent to the hotel had random opening hours the next two nearest restaurants one was open evenings and one we only saw open once in a week. The vast majority of restaurants in the resort were closed / rarely open (end of June/early July 2023). We would advise arranging a taxi to get you to the resort from the hotel who were very helpful.
Stayed 7 nights in Jun 2023
Response from The Barat Tioman on 2023/7/20
Hi Alison, thank you for staying with us and for your review. Pleased to hear that you have enjoyed our beachfront location and our staff's warm Malaysian hospitality. Our restaurant is open daily. We have shared your feedback with regards to our rooms with housekeeping team and improvements will be made accordingly. We hope to welcome you back on your next visit to Tioman,

8/10 Good

Chin Foang

Traveled with family
Liked: Cleanliness, staff & service
the room wifi needs to be improved
Stayed 3 nights in Jun 2023
Response from The Barat Tioman on 2023/7/20
Hi Chin Foang, thank you for being our guest. As mentioned on our website, WiFi is only available at the Reception and Restaurant. Please take note.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Good property but can be improvwd to be much beta
Overall all of us enjoyed the stay there. On the good: 1. Checking in process was quick 2. Check out process was easy 3. Very close to beach 4. Comfy beach chairs and hammock makes u wana stay at the beach the whole day The bad 1. Bed was squeaky (dont think thatz a major factor) 2. The family room we were given was built on quite straightforward construction - meaning when my wife walked around the room, my bed felt the movement - because the wooden flooring is unstable (told my kids not to jump abt in case the whole structure collapses - thatz close to nature type of construction i guess) 3. 2 of the beds had bed bugs and 2 of them cdnt sleep the 2 nights they were there - we only found that out after we checked out 4. The walls were so thin we cd literally hear the family's conversations beside our room 5. Pool was clean. However the staffs placed a huge mat by the pool such that 1/3 was inside fhe water. Was standing in the pool beside the mat until i realised it was a mat due to the foul odour. We're giving a 4 star to this property because we do like the location and layout, but we hope that at least the bed and pool shd be addressed properly. If addressed we will definitely be back.
Stayed 2 nights in Jun 2023
Response from The Barat Tioman on 2023/7/20
Dear guest, thank you for staying with us and for your feedback. Pleased to hear that you have enjoyed our beachfront location. We would like to assure you that we do not have bed bugs in our property. You may have been bitten by sea lice or other insects which are inevitable as we are located next to the jungle and sea. We have noted on the pool mat and will act accordingly. Once again, thank you for your support and we hope to welcome you back on your next visit to Tioman.

10/10 Excellent

Aina

Liked: Cleanliness, staff & service, property conditions & facilities
This is my 4th visit in Barat Tioman and would always return. The service, the lodging and the ambiance has always been amazing.
Response from The Barat Tioman on 2023/6/19
Hi Aina, thank you for your continuous support and we loved having you here. Looking forward to welcoming you back soon. Warm wishes,The Barat Tioman

8/10 Good

Izuani

Stayed 2 nights in Jan 2023
Response from The Barat Tioman on 2023/3/23
Hi Izuani, thank you for staying with us. We look forward to welcoming you back soon. Thank you for supporting our small local business.

6/10 Okay

Janizah

Traveled with family
Disliked: Amenities
Arrived and saw no welcome drink at the drink counter and no staff welcomed our arrival, you just come out of the taxi and straight to the reception. After you get the key, pick up own luggage and go up the hill top. There was no hand soap in the dispenser and no labeling for body soap and shampoo. Room was ok. View was nice. Kettle, water dispenser, glasses and mugs is available but not much you can do if you don't bring your own tea/coffee and own stirrer. In-house phone was not working but didn't have to use it anyway.
Stayed 2 nights in Aug 2022
Response from The Barat Tioman on 2022/9/12
Hi Janizah, thank you for sharing your feedback with us. We are disappointed to hear that we did not meet your expectations during your stay. We do have staff who can bring your luggage up to your room during check-in. Welcome drinks are provided during check-in. If none is available, do let us know and we will bring them to you. Please let us know during your stay if you need any assistance. Our list of amenities are stated on this site and it is stated that we do not provide coffee/tea in the room. If anything is missing or needs to be topped up, please let us know during your stay and this can be provided promptly. We hope you will give us another opportunity to serve you better on your next stay. Thank you for supporting our small local business.Warm wishes,The Barat Tioman

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Besides the poor telco coverage, everything is excellent to enjoy the beach and scenery here.
Stayed 2 nights in Feb 2022
Response from The Barat Tioman on 2022/2/8
Hi Esther, thank you for staying with us and for your lovely review. Happy to hear that you have enjoyed our beachfront location. Unfortunately, telco coverage is out of our control as this is provided by the telco companies. It has been a pleasure having you with us and we look forward to welcoming you back soon. Thank you for supporting our small local business.

10/10 Excellent

AMZ, Kuala Lumpur

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at The Barat Tioman twice this year. I love the room, the amenities, the cleanliness and of course the friendly and helpful staff. Apart from having reasonable priced accommodations, The Barat Tioman also provides diving lessons and snorkelling services. The beach is always clean and they also provide additional beach activities for adults and children. Yes ! A comfortable place for kids too ! Did i mention they have waddling pool and swimming pool? A rooftop bar ,but unfortunately un operational during Civid-19. For first timers to Tioman , please be ensure that the telco services isn’t stable or strong enough - so patience is a virtue .. and it is an island life after all 😅 I would definitely recommend it to friends and family! I see you soon !
Stayed 3 nights in Sep 2020
Response from The Barat Tioman on 2020/10/2
Hi AMZ, thank you so much for your awesome review and recommendation! Happy to hear that you have enjoyed our resort facilities and activities as well as our staff's warm Malaysian hospitality. It has been a pleasure having you with us and we look forward to welcoming you back soon. Thank you for supporting our local business. Warm wishes, The Barat Tioman

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Stayed 1 night in Aug 2020
Response from The Barat Tioman on 2020/9/22
Hi Nicholas, thank you for staying with us. Happy to hear that you had a great stay. It has been a pleasure having you with us and we look forward to welcoming you back soon. Thank you for supporting our local business. Warm wishes, The Barat Tioman

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in the area!
Nice Hotel & Excellent Service!!
Stayed 2 nights in Aug 2020
Response from The Barat Tioman on 2020/9/3
Dear guest, thank you for staying with us and for your compliments. Hope to welcome you back soon.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from The Barat Tioman on 2020/9/3
Hi Melanie, thank you for staying with us and for your 10/10 rating! Looking forward to welcoming you back soon.

6/10 Okay

SitiFiya, Kuala Lumpur

Traveled with family
Liked: Cleanliness, staff & service, amenities
Need to improve wifi connection. The line so bad even though they have wife
Stayed 2 nights in Aug 2020
Response from The Barat Tioman on 2020/9/3
Hi SitiFiya, strong WiFi and 4G coverage by the telecommunication companies are not possible here due to remote location and limited infrastructure. We are still waiting for Telekom Malaysia to install Unifi fibre optics cable. We hope you took the opportunity to switch off and enjoy our Tioman island paradise.

10/10 Excellent

Md

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from The Barat Tioman on 2020/9/3
Hi Md, thank you for staying with us and for your 10/10 rating! Hope to welcome you back soon.

10/10 Excellent

AMZ, KL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly customer service. Rooms are clean. Would recommend it to family and friends.
Stayed 2 nights in Aug 2020
Response from The Barat Tioman on 2020/9/3
Hi AMZ, thank you for staying with us and for your recommendation. Hope to welcome you back soon!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020
Response from The Barat Tioman on 2020/1/28
Dear guest, we are sorry to note your low rating. However, without any information from you on what the issues are and how we can improve, we are not able to comment further. Please feel free to email us if you would like to provide a detailed feedback.

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Wonderful place to stay. Nice pool and very friendly helpful staff. The room was big and well equipped. The reception was always manned and couldn’t do enough for you. The only downside is there was construction work at the back of my room, presumably because it is low (monsoon) season. Also there were limited vegetarian options on their monsoon menu, although the regular menu for the high season looked very veggie friendly
Stayed 4 nights in Dec 2019
Response from The Barat Tioman on 2020/1/22
Hi Lesley on, thank you for staying with us and for your review. Happy to hear that you had a lovely stay and have enjoyed our facilities and our staff's warm Malaysian hospitality. Yes maintenance work has to be done during the low season to keep our home looking good for years to come. Fresh produce is also a little harder to get during the low season as there is limited ferry plying the island. We hope that you will come back to visit us during the peak season to enjoy everything that Tioman has to offer.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from The Barat Tioman on 2020/1/2
Dear guest, thank you for staying with us and for your perfect rating. We hope to see you again soon!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from The Barat Tioman on 2019/10/12
Hi James, thank you for staying with us and for your perfect 10 rating! It has been a pleasure having you with us and we look forward to welcoming you back soon :)

8/10 Good

Maggie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for adventures with teenagers.
We loved our stay at The Barat: great service, good food, safe, clean room and air conditioned room and comfortable beds. We enjoyed swimming in the pool and the beach was beautiful - so clean! We were lucky to go at the start of the low season, so it was quiet. The transfer to and from the ferry terminal was a highlight, as we traveled through the forest looking out for monkeys. We also watched baby turtles make their way to the sea, thanks to the conservation project next door and the snorkeling trip did not disappoint. We will be back!
Stayed 4 nights in Aug 2019
Response from The Barat Tioman on 2019/9/7
Hi Maggie, thank you for staying with us and for your lovely compliments. Happy to hear that you have enjoyed your stay. It has been a pleasure having you with us and we look forward to welcoming you back soon!

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Wifi is limited to lobby area not available at room. The bunk bed was squeaky. The restaurant was good with BBQ! Water server was available and pick up service was also good. You can drop by small waterfall on the way back to the jetty.
Stayed 2 nights in Jun 2019
Response from The Barat Tioman on 2019/7/3
Dear guest, thank you for staying with us. There is no strong WiFi here on the island due to remote location and limited infrastructure that affects the entire village here. Glad you have enjoyed our BBQ dinner.

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness
Pleasant Stay
It is a nice secluded location facing the South China Sea. However, service of the desk staff could be improved instead of me asking them for a welcome drink, they should expect my arrival when I check in and offer me without my family asking. Overall, a pleasant stay but the cook/food can be further improved to make our stay more satisfying. Enjoyed the 1 for 1 Matcha/Cappuccino Blended all day! Yummy !
Stayed 4 nights in Jun 2019
Response from The Barat Tioman on 2019/6/20
Dear guest, thank you for staying with us and for your feedback. We apologise if the welcome drink was not available as this was being prepared since your stay was during the holidays when we were running a full capacity. If you have any suggestions on how to improve our food offerings, please email us.

4/10 Poor

Flurina

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Good for familys
Stayed 3 nights in Jun 2019
Response from The Barat Tioman on 2019/6/20
Hi Flurina, thank you for staying with us. Please feel free to contact us and let us know how we can improve from a low rating of 4 as you have not provided any explanation. Your feedback is important to us in order to improve.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019
Response from The Barat Tioman on 2019/6/20
Dear guest, thank you for staying with us and for your perfect rating. Hope to see you again soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2019
Response from The Barat Tioman on 2019/5/4
Dear guest, thank you for staying with us and for your top rating. It has been a pleasure having you with us and we look forward to welcoming you back soon.

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019
Response from The Barat Tioman on 2019/4/9
Dear guest, thank you for staying with us and hope to welcoming you back soon.

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort
Water heater not working but technician came and replaced with new one. Room 405 quite smelly at balcony because facing restaurant toilet which has some plumbing leakages (can be seen from external wall opossite room 405) Bedding and pillows v comfy and clean. No tv channel, so must bring ur own external hard disk. Or can borrow from reception at no charge. There is a GAP between Ferry arrival time and hotel check in time, so be prepared to hang around outside the hotel before u can get ur room(luggage room is provided). Overall, highly recommended especially for families with young children.
Stayed 2 nights in Feb 2019
Response from The Barat Tioman on 2019/2/10
Dear guest, thank you for staying with us and for your review. It has been a pleasure having you here and we look forward to welcoming you back soon!

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2019
Response from The Barat Tioman on 2019/4/2
Dear guest, thank you for staying with us. We look forward to welcoming you back soon!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I expect more foodstall nearby. Quite advantures , have to take pickup to reach either side...have to spend more money especially for a big family of mine
Stayed 2 nights in Dec 2018
Response from The Barat Tioman on 2019/1/6
Dear guest, thank you for staying with us. Our location is stated on Expedia and our website. We would encourage you to read carefully so that you can prepare for your trip. As we are located in a remote location, there are not many food stalls at the moment since your stay is during the low season. Please visit us again during the peak season starting from March as there will be more activities and food stalls, and you can experience a different atmosphere of Tioman :)

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2018
Response from The Barat Tioman on 2019/1/4
Dear guest, thank you for staying with us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to the beach, very quiet place, very scenic, everything perfect !
Stayed 3 nights in Nov 2018
Response from The Barat Tioman on 2018/11/30
Dear guest, thank you for staying with us and for your compliments. Looking forward to welcoming you back on your next stay!

6/10 Okay

Mageswaran

Stayed 3 nights in Nov 2018
Response from The Barat Tioman on 2018/12/2
Hi Mageswaran, thank you for staying with us. We would appreciate if you can provide more info as to why we are only rated 3 out of 5. It is only with your feedback that we can identify issues and improve.

10/10 Excellent

Vanessa, Uk

Liked: Cleanliness, property conditions & facilities, room comfort
Great location right on the beach. Two coral reefs to snorkel around within walking distance. Lots of facilities, paddle boards, body boards, swimming pool, climbing wall. Great friendly staff. Restaurant was reasonably priced with a good selection of food. We would definitely go back.
Stayed 4 nights in Oct 2018
Response from The Barat Tioman on 2018/11/30
Hi Vanessa, thank you for staying with us and for your lovely review. Hope you enjoyed our facilities. Looking forward to welcoming you back on your next stay :)

10/10 Excellent

farahilyanaa, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to the beach. Great service from all the staff. Keep it up 👍👍
Stayed 4 nights in Sep 2018
Response from The Barat Tioman on 2018/10/4
Hi farahilyanaa, thank you for staying with us and for your lovely compliments! Hope to see you again soon.

6/10 Okay

Verified traveler

Barat Tioman stay
Good stay but the sheets were a bit dirty
Stayed 3 nights in Aug 2018
Response from The Barat Tioman on 2018/9/10
Dear guest, thank you for staying with us. Do let our Reception know about the sheets and we would be happy to change them right away. It is always best to let us know during your stay so that immediate action can be taken to ensure that you have an enjoyable stay with us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good resort, little tired, housekeeping staff need more training.
Stayed 3 nights in Aug 2018
Response from The Barat Tioman on 2018/9/4
Dear guest, thank you for staying with us and for your review. We will take note of your suggestions.

8/10 Good

Yoges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from The Barat Tioman on 2018/8/21
Hi Yoges, thank you for staying with us!

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Nice hotel close to the beach
Hotel is new, clean and probably the most modern in Juara. It is right in front of the beach, so it's very convenient. Beach towels are also available, but you'll have to ask for it from the Activity Counter. Food was sufficiently cheap, and pretty good too. Roshan served us on all days and he was simply spot on with the service - would recommend!
Stayed 4 nights in Aug 2018
Response from The Barat Tioman on 2018/8/21
Dear guest, thank you for staying with us and for your review. Glad to hear that you have enjoyed our hotel, beachfront location and staff's hospitality from Roshan. As water is a precious resource on Tioman, we only provide housekeeping based on request to conserve water. Appreciate your understanding in supporting the environment.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel with beach view
Stayed 2 nights in Jul 2018
Response from The Barat Tioman on 2018/8/9
Dear guest, thank you for staying with us and for your lovely feedback!

6/10 Okay

Sue, Singapore

Liked: Staff & service, property conditions & facilities
The barat can do better
1. No toothbrush n toothpaste provided. 2.intermitten power surge. 3.food quite pricey 4. Water was murky at the start but clear after a few hours 5.i love the staff! 6.good water and land activities and facilities..
Stayed 2 nights in Jun 2018
Response from The Barat Tioman on 2018/7/12
Hi Sue, happy to hear that you have enjoyed our staff's hospitality, resort facilities and activities. Please read the info on our website as we did not mention that we would be providing any toothbrush or toothpaste. Our power supply comes from the electricity company and we have our own generator that kicks in whenever there is insufficient electricity. This switch over will take a few seconds. As we are located on a remote location, all food items must be shipped from mainland which costs a lot more. Thank you for your feedback.

6/10 Okay

Tet, Singapore

Liked: Staff & service, room comfort
Could have been better
Hotel staff are friendly and helpful. Room conditions are slightly above average. Food provided at hotel restaurant is reasonably good and priced. Perhaps the grilled/roast chicken portion could be better, just 3/4 if what I used to have elsewhere. Water from basin tap is not flowing fully when tap fully opened, only a third of water flowing. Water from shower head also not flowing sufficiently and properly, suspect shower head is already faulty. The walking path to room within and around hotel could be improved, I need to walk through wet and smelly carpeted path which is not very pleasant, these are the detail things that the hotel management could seriously looked into if they want Travelers to return or recommend to others. My main displeasure is that the hotel is on a more remote eastern part of the island and the transport fees one way of RM30 per pax is exorbitant. My family of 4 has to pay RM120 each way, a total of RM240. I would suggest that travellers take this into your hotel rates considerations as it could mean more cheaper alternatives elsewhere. A more reasonable rate would be RM10 per pax.
Stayed 2 nights in Jun 2018
Response from The Barat Tioman on 2018/6/30
Hi Tet, thank you for staying with us and for your review. Glad to hear that you have enjoyed our staff's hospitality. If anything is not working in your room, do let us know during your stay so that our staff can address it for you immediately. The astro turf is placed so that sand is not tracked all over the resort to ensure cleanliness. Please remember that we are located on a remote island and there are no petrol stations here. Hence, operating costs here are much higher as everything needs to transported by boat from the mainland. RM 30 per person for a 30-minute drive to our resort is reasonable and it is the standard rate charged here on the island. We hope the above clarifies the points that you have raised. Warm wishes, The Barat Tioman

8/10 Good

LAI YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from The Barat Tioman on 2018/6/28
Thank you Lai Yee for your rating.

10/10 Excellent

Jenelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were a few small ant spray in the bathroom as stated in the other reviews however for the location and being consumed in nature it was great! Staff was so friendly and accommodating. All possible water sports were available. The food was very reasonable and beds were comfortable.
Stayed 2 nights in Jun 2018
Response from The Barat Tioman on 2018/6/15
Hi Jenelle, thank you for staying with us and for your wonderful review. Happy to hear that you ahve enjoyed our location, activities, food offerings and warm Asian hospitality from our staff. We look forward to welcoming you back soon :)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and super food. Kids loved the pool and sea.
Stayed 3 nights in Apr 2018
Response from Baratjen on 2018/4/17
Dear guest, thank you for staying with us at The Barat Tioman Beach Resort and for your lovely review. We are happy to hear that your family have enjoyed our facilities and food offerings. We hope to welcome you back to our home soon :)

6/10 Okay

Ng

Liked: Cleanliness, property conditions & facilities, room comfort
Snorkeling-disappointed, changed the spots last mi
Response from The Barat Tioman on 2018/2/26
Hi Ng, thank you for staying with us and for your feedback. For your safety and enjoyment, it is necessary to change the snorkeling sites at the last minute if the weather and sea conditions have changed and these conditions can be unpredictable as we come out of the monsoon season in Feb. We appreciate your understanding on this matter.

8/10 Good

M, UK

Liked: Cleanliness, staff & service, room comfort
Worth visiting
Peaceful & quiet surrounding. Located right in front of beach. Friendly and cheerful hotel staff. Overall, a good choice for a relaxing family vacation.
Stayed 1 night in Dec 2017