4/10 不太好
Keith，St Ives
情侶出遊
2024年6月16日
喜歡：整潔度
不喜歡：住宿環境和硬體
Beautiful historic building, converted to a hotel. Public areas are stunning, as are the coastal views. We did not use any of these areas however, and did not eat there.
Room - no. 109:
• Small, with queen bed. All exquisitely clean.
- Loo/shower v pokey, would have seriously struggled to use in days when over 14 stone! Entry is up a high step over a sharp threshold. Very difficult for pensioners such as us to use. We expected quirky in a converted stately home, but not this quirky!! Poor; only seriously useable by young fit people.
- Floor: laminate, not well installed. Now curling up in several places - we both stubbed our toes walking around the bed. One board lifted badly. We alerted hotel staff to this concern; they seemed to take it seriously - but they did repeat that ancient excuse, “you’re the first people to complain”!
- overall: at £120 a night in a prime location we didn’t expect luxury, but we did expect safety and accessibility. We got neither.
Keith
於 2024 年 6 月住了 2 晚