Tilden Regional Park Tours

Check in was not a particularly welcoming experience. We left our luggage as the room wasn’t ready. When we returned later, our room was ready and the receptionist showed us to the luggage room - she opened the door and ushered us in as she walked back to reception. As I walked into the room this angry little man literally chased us out the room and had a go at us for walking in, even though the receptionist had shown us in and held the door open. He was still muttering under his breath as he brought our cases out. Not a nice start at all. To the room, we had a corner room (room 521) with an adjoining door to another room. During our first night, I had to call reception to complain about the person in the neighbouring room (519) as he was on a call on loudspeaker at 1:30am which woke me up. This was dealt with quickly by reception. The next night, said neighbouring guest returns with a ‘lady’ friend. It all kicks off at 11:30pm as the go at it hammer and tongs (albeit for a relatively short time). I complained to reception as I’m not having a second night of interrupted sleep. Very soon after, I hear someone chap at their door to tell them to keep it down - rather concerningly, no checks to ensure the ‘lady’ was a guest or signed in, in the event of an emergency.. The room was a decent size but there is not much sound proofing between rooms and the windows don’t do much to block outside sound - sound from the traffic is so loud it feels like there is a window open.

The staff was kind and breakfast was very good with lots of options.

the credit card machine was not working properly at checkin- instead of trying to resolve it the host was acting like it was my cards that were not working.