Dear JuanThank you for taking the time to share your recent experience with us.We sincerely apologize for the inconvenience you encountered with the hair dryer and iron during your stay. The comfort and safety of our guests are of the utmost importance to us, and it is concerning to hear that these amenities did not meet your expectations. Please rest assured that we will address this issue promptly to ensure that it does not happen again in the future.Regarding the surrounding bars, we understand that the noise from the nearby establishments may have affected your experience.However, we also understand the importance of a good night's sleep during your stay. That's why we want to let you know that we have quiet rooms available on the side of the hotel that is further away from the pedestrian zone.For your next stay, or even during the booking process, feel free to indicate your preference for a quiet room. Our reception staff is always ready to assist you and ensure that your stay meets all your preferences.Once again, thank you for your valuable feedback. We sincerely hope to have the opportunity to welcome you back in the future and make your stay as enjoyable as possible.Best regards,Ganna El Khatib, Customer Service

Beste Ben, Hartelijke dank voor deze enthousiaste beoordeling.Het verheugt ons dat u tevreden was over de netheid van uw kamer en dat uw verblijf bij ons naar wens was.We hopen u in de toekomst opnieuw te mogen verwelkomen. Met vriendelijke groet,Ganna El Khatib, Customer Service

Dear Chun Yin,Thank you for the wonderful review! We truly appreciate your kind words and are thrilled to hear that you had a positive experience during your stay with us. If there's anything we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back again and providing you with another fantastic experience.Kind regards,Ganna El Khatib, Customer Service

Dear Nosizo,Thank you so much for your fantastic review! We are thrilled to hear that you enjoyed a spotlessly clean room, found our hotel conditions to your satisfaction, and were pleased with our service.Your positive feedback means a lot to our team, and it motivates us to continue delivering excellent service to all our guests.We look forward to welcoming you back for another fantastic stay in the future!Best regards,Ganna El Khatib, Customer Service

Beste Chris,Hartelijk dank voor deze mooie beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Hartelijke groeten,Ganna El Khatib, Customer Service

Dear Matthew,Thank you for taking the time to share your feedback.We are pleased that our hotel met your expectations and that your stay with us was a comfortable one. This will encourage the team to continue upholding our high standards.Kaoutar Happel, Customer Service

Beste Joep, Hartelijke dank voor deze enthousiaste beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.We hopen u in de toekomst opnieuw te mogen verwelkomen. Met vriendelijke groet, Mercure Hotel Tilburg Centrum.Kaoutar Happel, Customer Service

Dear Dick,Please accept our thanks for taking the time to review your visit.We are very sorry our high standards were not upheld, and as the health and safety of our guests is a top priority, we will be checking this immediately. We would have been eager to change your room had we been notified while you were on-site.We hope to have the opportunity to welcome you back in the future for an even better experience.Kind regards,Kaoutar Happel, Customer Service

Dear Antonio,Thank you for your positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you again soon.Best wishes,Kaoutar Happel, Customer Service

Dear Berna,Thank you for taking the time to let us know your opinion of your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.Please let us know if we can do anything to inprove the stay even more.We hope that you will return on another occasion. Best wishes,Kaoutar Happel, Customer Service

Dear Guest, Thank you so much for your positive feedback.We are glad to hear that you found our location convenient and enjoyed the quietness of your room. Our hotel is indeed situated close to various attractions and transportation options, making it an ideal choice for travelers.We apologize for the missing pillowcase and the dead insect you encountered upon arrival. We take cleanliness very seriously and have intensified our hygiene and safety protocols to ensure our guests' safety. We will address this issue with our housekeeping team to prevent such incidents in the future. We appreciate your feedback as it helps us improve our services.We hope that we have the opportunity to see you again soon. Kind regards,Kaoutar Happel, Customer Service

Dear Victor,Thank you for reviewing your recent stay.We are delighted to hear that you appreciated our central location and friendly front desk staff. Our team is dedicated to providing excellent service to our guests. However, we are concerned to learn about the cleanliness issues you encountered in your room. We take hygiene very seriously and have intensified our protocols to ensure the safety and comfort of our guests. We apologize for any inconvenience this may have caused during your stay.Regarding the value for money and breakfast charges, we strive to offer competitive rates and amenities in comparison to other hotels in the area. We understand that every guest has different expectations, and we will take your feedback into consideration for future improvements.We hope to have the opportunity to welcome you back again on a future occasion.Best wishes,Kaoutar Happel, Customer Service

Dear Guest, Thank you for taking the time to review your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back.Best wishes,Kaoutar Happel, Customer Service

Dear Ove,Thank you for this kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you for another pleasant stay. Best wishes,Kaoutar Happel, Customer Service

Dear Guest, Please accept our thanks for your review.We are glad to hear that you found our hotel's condition and room comfort to be satisfactory. However, we are disappointed to learn about the issues you encountered during your stay. It is certainly not the standard we strive to provide, and we apologize for any inconvenience caused. We have taken note of your concerns regarding the missing amenities, cleanliness, and the broken door, and we will address these matters with our housekeeping and maintenance teams to ensure improvements are made. We also apologize for the unsatisfactory response you received from our front desk staff and will work on enhancing our customer service training.Regarding the TV issue, we would have been more than happy to assist you in resolving it had we been informed during your stay. We encourage our guests to report any issues immediately so that we can provide a prompt solution and ensure a comfortable stay.We look forward to seeing you again in the future.Kind regards,Kaoutar Happel, Customer Service

Dear Veronica Elise,Thank you for this positive review.We are pleased that we were able to meet your expectations.We all look forward to welcoming you back in the future.Kind regards,Kaoutar Happel, Customer Service

Dear Milton,Thank you for your kind feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all look forward to the pleasure of welcoming you back soon.Our kindest regards,Kaoutar Happel, Customer Service

Dear Martin,Thank you for such a positive review.We are pleased that we were able to meet your expectations.The entire team look forward to welcoming you back for a future visit.Kind regards,Kaoutar Happel, Customer Service

Dear Anthony,Thank you for such a positive review of your stay with us.We are delighted to hear that you appreciated our convenient location in the city center, close to various attractions and amenities. Our team works hard to maintain the cleanliness and condition of the hotel, and we are glad that you noticed our efforts in providing excellent service.The entire team look forward to welcoming you back for a future visit.Kind regards,Kaoutar Happel, Customer Service

Dear Guest,Thank you for taking the time to share your feedback.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best regards,Kaoutar Happel, Customer Service

Dear Ryan,Thank you for this positive feedback.We are pleased that we were able to meet your expectations.We look forward to seeing you again.Best wishes,Kaoutar Happel, Customer Service

Dear Samuel, Thank you very much for this kind review.We are pleased that we were able to meet your expectations.We look forward to seeing you again on your next visit.Best wishes,Bram KuijpersCustomer Service

Dear Thea,We are sorry to hear of the issues you had with the booking. We would suggest booking directly at the hotel, it can sometimes also save some money.Our own website is always the best up to date, but the issue with Expedia does not normally happen.We will investigate where it really went wrong, to prevent similar issues in the future.We hope that we can welcome you in the future as we will do our best to provide the best possible experience.With kind regards,Bram RekveldCustomerservice

Dear Vivian,It is always a pleasure to receive positive feedback. This will serve a great motivator for our team to keep the standard high.We hope to see you again in the future.With kind regards,Bram RekveldCustomerservice

Dear Maria,It is always a pleasure to receive positive feedback. This will serve a great motivator for our team to keep the standard high.We hope to see you again in the future.With kind regards,Bram RekveldCustomerservice

Dear Harvey,Thank you for leaving a review after your stay at Mercure. It is always a pleasure to receive positive comments. It will serve as great motivation for our team to keep the standard high.We hope to see you again in the future.With kind regatds,Bram RekveldCustomerservice

Dear James,Thank you for sharing your experience with us. We are glad to hear that the location was to your liking and we hope to welcome you again in the future.With kind regards,Bram RekveldCustomerservice

Beste Bo,Bedankt voor het geven van een reactie na uw verblijf bij Mercure. We hopen u nogmaals te mogen verwelkomen, we zullen er alles aan doen om het volgende verblijf even prettig te laten verlopen als het vorige.Met vriendelijke groet,Bram RekveldCustomerservice

Dear Rachel,Thank you for writing a review after your stay at Mercure.We will note your comments about the price of the breakfast. We think this price is fair due to the service provided and the variety as well as availability.We of course listen to our guests, this means that when we get this feedback regularly, we will change the price.We hope to see you again at Mercure, as we will do our best to provide the best possible experience.With kind regards,Bram RekveldCustomerservice

Dear Stefan,Thank you for this feedback concerning your recent visit.We are pleased that we were able to meet your expectations.We all look forward to the pleasure of welcoming you back soon.Our kindest regards,Bram Rekveld, Customer Service

Dear Jorge,Thank you for taking the time to share your feedback.We are sorry your stay was not to your liking.We would appreciate more information on how we could improve.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Bram Rekveld, Customer Service

Dear Caroline,Thank you for your positive feedback.We take pride in catering to our guests’ needs the best way we can and appreciate your kind words about the high standards and quality service which we strive to uphold.We are glad that everything met your expectations during your time with us. It's great to know that we helped start your day off on the right foot with our tasty breakfast buffet.We all look forward to welcoming you back in the future.Kind regards,Bram Rekveld, Customer Service

Dear Terence,Thank you for such a positive review of your stay.We are pleased that we were able to meet your expectations.We look forward to seeing you on your next visit to our hotel. Best wishes,Bram Rekveld, Customer Service

Dear Helena,Thank you for positively reviewing your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future visit.Kind regards,Bram Rekveld, Customer Service

Dear Eric,Thank you for this great review.We are pleased that we were able to meet your expectations.We hope to have the occasion to welcome you back.Best wishes,Bram Rekveld, Customer Service

Dear Eric,Thank you for such a positive review.We are pleased that we were able to meet your expectations.We look forward to seeing you again soon.Kind regards,Bram Rekveld, Customer Service

Dear Tricia,Thank you for taking the time to write a review after your stay at Mercure hotel Tilburg.We are delighted to hear that you will visit us again. These compliments will motivate our staff to keep the standard high.We are looking forward to welcoming you back, we will work hard to provide a similar stay next time around.With kind regards,Bram RekveldCustomerservice

Geachte Jubal,Wij stellen uw opmerkingen over uw verblijf in Mercure Hotel Tilburg Centrum erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen.Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening.Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige.Hoogachtend,Met vriendelijke groet,Bram RekveldCustomerservice

Geachte Philip,Bedankt voor het schrijven van een review na uw verblijf bij het Mercure hotel Tilburg. U geeft aan ons een 2 te geven uit 5 voor uw verblijf. Kunt u aangeven wat u verbeterpunten vond? We willen namelijk graag op de hoogte zijn van wat er in ons hotel speelt. Hierin tellen alle meningen.Bedankt alvast voor de extra moeite.Met vriendelijke groet,Bram RekveldCustomerservice

Geachte Kelly,Wij stellen uw opmerkingen over uw verblijf in Mercure Hotel Tilburg Centrum erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen.Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening.Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige.Hoogachtend,Met vriendelijke groet,Bram RekveldCustomerservice