4/10 Poor
Mark
Traveled with partner
2022/7/10
Liked: Cleanliness
Disliked: Staff & service
Be aware these are very basic rooms above a busy and noisy restaurant. Check in is at the bar and not at all friendly.
We had phoned ahead and booked meals for both nights. But no booking found for either and made to feel like a nuisance rather than receiving an apology. Service on 2nd night was terrible. Told it would be a 25 min wait for our dish, but took 50 mins. Waited after finishing mains for someone to come near us to ask about coffees etc but ended up walking out after around 30 mins with no one coming near us. People beside us returned their food complaining too. Seemed to be being run completely by students with not a single 'grown-up' anywhere to be seen. Would go to the near-by Premier Inn instead next time.
Mark
Stayed 2 nights in Jul 2022