2/10 很糟糕
Artem
商務旅客, 家庭旅遊
2025 年 9 月 28 日
不喜歡：整潔度、員工素質和住宿環境和硬體
Check-in was a nightmare. They asked for a $50 damage deposit, but the system declined three of my credit cards in a row. Instead of fixing the issue, the clerk demanded $800 in cash or debit, as if I’m supposed to carry a week’s salary in my pocket. Furious, I left, thinking I’d be stuck on the street despite paying $300 for the room. In the next Hilton building, I saw another guest facing the exact same issue — clearly the problem was with their system, not my cards. Staff offered no real help. Only 20 minutes later they called me back saying it was “resolved.” I returned, but unlike my previous stay, not even a bottle of water was offered. This whole mess cost me nerves and stress — all due to their fault.
Artem
於 2025 年 9 月住了 1 晚
