All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The stuff is very good. I came here to celebrate my anniversary and they had decorated the room very well. I would recommend his hotel for anyone.
Mukesh
Stayed 1 night in May 2024
10/10 Excellent
Denise
Traveled with family
2024/4/23
Liked: Staff & service
The hotel is a perfect location in the old part of town. The surrounding area is charming and quaint. Thun castle, wooden bridges, restaurants, trains and buses all within walking distance. It’s a great home base for day trips to St. Beatus caves, Bern, and other areas.
Denise
Stayed 3 nights in Apr 2024
Response from Hotel Krone Thun on 2024/4/27
Dear DeniseWe are very pleased that you were able to enjoy your stay with us, a review of this kind motivates us a lot, thank you very much.It would be our pleasure to welcome you back to Thun on another occasion.Best regards
Hotel was perfectly located! Highly recommend if you are just visiting for one day as you can easily walk wherever you want in Old Town. If you are driving you can drive to the hotel, but likely you will end up parking in the garage a 8 min walk away. So I would plan on packing a light bag. Staff was great and our room had an unreal view of the mountains and river. Will recommend to all my friends.
Emily
Stayed 1 night in Oct 2023
Response from Hotel Krone on 2023/10/24
Dear EmilyThank you so much for this feedback!We are so glad you could enjoy your stay with us to the fullest.It would be a pleasure welcoming you and your friends in our hotelSincerely,
Best room in the property- well located but busy. Hotel doesn’t offer more than that. Slightly overpriced for what is on offer.
Aishwarya
Stayed 3 nights in Jul 2023
Response from Hotel Krone on 2023/7/25
Dear AishwaryaThank you very much for your feedback.We are glad that you felt comfortable in the room.We are sorry that you are not satisfied with the price/performance ratio. We recommend that you book directly to get the best possible rate.It would be a pleasure welcoming you againBest regardsHotel Krone Thun
Well this is the worst room in the property. Shower not working, holes in the bedsheet, no air or air conditioning that works in the room, divided bed in a honeymoon suite (duh?), just overall expensive room with bad views and nothing extra. On top no coffee machine or a fridge in the room.
Verified traveler
Stayed 2 nights in Jul 2023
Response from Hotel Krone on 2023/7/25
Dear guestThank you for taking the time to write us a review.We are very sorry that the room did not meet your expectations. Immediately after your communication, we have taken further steps to remedy the deficiencies and will redesign the room accordingly. We hope to welcome you again and convince you otherwise.Best regardsHotel Krone Team
The hotel receptionist was an absolute star, super helpful and accommodating. Highly recommend this hotel as the staff is excellent, the rooms are top notch and super clean.
Amber
Stayed 2 nights in Jul 2023
Response from Hotel Krone on 2023/7/21
Dear Amber Thank you very much for your stay and for your feedback regarding our hotel, comments like yours motivate us very much.We would be very happy to welcome you back to Thun soon and send our best regards from Thun,Your Krone Team
Love everything about our stay. Staff is very friendly and helpful. will stay here again.
Jasroop
Stayed 1 night in Jul 2023
Response from Hotel Krone Thun on 2023/7/10
Dear JasroopThank you very much for your feedback regarding your stay. We are glad you were able to enjoy your stay and would be very happy to welconme you back to our hotel soon.Best regards,Your Krone Team
Room was spacious and beautiful and the bathroom was modern and large. Location was perfect for walking on the river and eating out and visiting the castle. Staff were helpful and kind.
Elaine
Stayed 2 nights in Jun 2023
Response from Hotel Krone Thun on 2023/7/10
Dear ElaineThank you very much for your feedback regarding your stay. We are glad you were able to enjoy your stay and would be very happy to welconme you back to our hotel soon.Best regards,Your Krone Team
Dear PatriciaThank you very much for your feedback regarding your stay in Thun, which we are very glad you were able to enjoy.It would be a pleasure welcoming you back to our hotel.Kind regards,Your Hotel Krone Team
Excellent hotel with spacious rooms and a great view of the mountains. We really enjoyed our time here. The only thing we would have liked is hot food to be included in the breakfast. Besides that, this hotel is near perfect.
Vince
Stayed 6 nights in May 2023
Response from Hotel Krone on 2023/5/26
Dear Mr. LiewThank you very much for your feedback regarding your stay at the Hotel Krone.We are very happy that you were able to enjoy your stay with us and would be glad to welcome you back to Thun.Best regards,Hotel Krone Team
6/10 Okay
Michelle
Traveled with partner
2023/5/19
Liked: Cleanliness
The reception desk was not knowable about anything
Michelle
Stayed 1 night in May 2023
Response from Hotel Krone on 2023/5/20
Dear MichelleThank you very much for your feedback.At the front desk, we are a small team from the area and always do our best to joyfully provide our guests with the required information to enjoy their stay in the area of Thun. We do therefore apologize you got the impression our front desk team was not able to help you and take your constructive criticism as an opportunity to better the service offered.It would be our pleasure to welcome you back to Thun on another occasion.Best regards,Your Hotel Krone Team
The hotel was charming, with many thoughtful amenities.
Janet
Stayed 2 nights in Feb 2023
Response from Hotel Krone Team on 2023/3/7
Dear JanetThank you very much for this review.We are so happy you could enjoy your stay with us.It would be a pleasure welcoming you again in our hotel
Extremely friendly and helpful staff. Location is ideal for Thun.
Franklin
Stayed 2 nights in May 2022
Response from Hotel Krone on 2022/5/20
Dear Franklin
Thank you very much for your review. We are glad that you enjoyed your stay with us.
We hope to welcome you back soon.
Kind regards,
Hotel Krone Thun
Liked: Room, Area around property
Did not like: Directions to reach the property was not complete, wasted 45 minutes trying to follow google maps. Parking was expensive $20 overnight. For the price, they should have included breakfast also
Reception:afternoon duty -not accomodating! Price:too much. Room:good but the carpet needs to be clean,lack of supply like slippers,no bathrobe,no toothbrush & toothpaste.the coffee maker was outside the room you need to dress up if you want to have coffee/tea.Rate:2 stars not 4!!!We stayed 2nights our room was in the corner in front of bar very noisy until 3:00AM...
The hotel is right iin the center of town. It was comfortable and clean but the room was very smalll. We had our window kipped and even on a Sunday night we were woken by passers by. If we stay in Thun again we would however consider staying here again.
We thoroughly enjoyed our stay. The room was lovely with a great view of the river and bridge, and had a nice sized bathroom and bedroom. The bed was quite comfortable (on the firm side). The staff were very helpful and answered all our questions. I had an unexpected work call on our checkout day and they provided a space for me to take the call with internet and a nice desk. I’ll definitely return! Be sure to check out the craft cocktail bar near the hotel entrance too.
Just loved the old style European square and the hotel was fabulous
Verified traveler
Stayed 2 nights in Dec 2019
Response from Janine Moser on 2020/1/22
Dear guest
Thank you for your feedback. We are very happy that you enjoyed your stay with us.
It would be a pleasure for us to welcome you again in the Hotel Krone.
Best regards
Best location. Coffee and tea available all day and night. Comfortable room.
Brett
Stayed 1 night in Oct 2019
Response from Janine Moser. Leiterin Empfang on 2019/10/11
Dear Brett
Thank you for your feedback. We are very happy to read that you appreciated the location, free coffee / tea and the room.
We hope to welcome you soon again!
Kind regards,
Hotel Krone Team
This hotel was well located in old town with great access to sights and food. The hotel staff was friendly and breakfast was wonderful. The room was in fair condition with clean linens. The carpet was very dirty with many stains and the bathroom shower door was an odd design that kept opening during showers.
Excellent location in a pretty town that is easy to walk around and also is very close walking distance to the rail station which has excellent connections to the rest of Switzerland. Very nice staff at all levels in the hotel.
Everything was great except trying to get to hotel road acces says no access but you can drive up to hotel
Parking was also quite a distance away .
Lovely dinning areas on the water near the hotel
We ate at a great Italian restaurant under the willow trees.
I came into the hotel on the cusp of a bad cold/flu. We were fortunate to be offered a room upgrade that had a lovely, deep bath which I used several times for my aching muscles. The beds and pillows were great too. The hotel is well located with lots to do without walking far. A wonderfully comfortable and lovely hotel!
Perfect location in the heart of the old town, it was our anniversary and we were given a free room upgrade. Staff were very friendly and helpful, We were only here for one night with breakfast (which you couldn't fault).
Only downside was that there was no air-conditioning.
We would totally recommend this hotel :-)
- The hotel is located in avery congested area and no car parking available to guests ( they only have six spaces and always occupied I assume by hotel staff).
- Breakfast is very very poor and under basic.
- Room rate is very expensive considering the services provided ( simply no value for money).
- Toilet is very smelly.
- No air conditioning.
- No fridge / coffe facility in the room but central one is common in every floor ( is this really 4 star hotel)!!