Reception
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Reviews of Hotel Holiday

3 out of 5
Hotel Holiday
Gwattstrasse 1, Thun, Bern

Reviews

8.8

Excellent

Rating 10 - Excellent. 62 out of 143 reviews" "
Rating 8 - Good. 71 out of 143 reviews" "
Rating 6 - Okay. 6 out of 143 reviews" "
Rating 4 - Poor. 2 out of 143 reviews" "
Rating 2 - Terrible. 2 out of 143 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

shiping, acton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is uneven floor between the room and hall. My wife fell down when she walked out from the room. There was no warning sign. These was safety issue.
Stayed 2 nights in Oct 2023
Response from Team-Holiday on 2023/10/14
Hello ShipingThank you for your feedback. All our rooms have a small step between the rooms and the hallway. Since this is a normal construction, there is no need to warn about this step. However, we apologize for the inconvenience and hope your wife did not hurt herself.Kind regards

8/10 Good

Ursula, Calgary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very well located, on the #1 bus line 5 mins from the train station. The hotel receptionist provided us with all the information we needed. The breakfast is excellent. Not so good: Soft beds and lumpy pillows.
Stayed 3 nights in Sep 2023
Response from Team-Holiday on 2023/10/6
Hello UrsulaThank you for your kind review. We are happy that you enjoyed your stay at ours.As for the beds, all our guest have a different wish for the softness, we replaced all of them last year and chose a midle grad. Unfortunately for you they were to soft.We hope to welcome you again.

8/10 Good

William

Stayed 5 nights in Apr 2023

10/10 Excellent

Samrat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay in Thun (25 mins from Interlaken)
Nice comfortable property in Thun. Friendly staff, good European Breakfast.
Stayed 3 nights in May 2023

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2022

6/10 Okay

Zhehan

Liked: Cleanliness, staff & service
Room was clean, room service all fine, location very convenient, but the room did not have a kettle.
Stayed 2 nights in Jul 2022
Response from Hotel Holiday on 2022/8/28
Dear Hotel GuestThank you very much for your feedback.We are pleased to read that you enjoyed your stay with us.Upon request, we provide our guests with a kettle in the room, if possible.Kind regardsHotel Holiday

10/10 Excellent

Leif

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with good transit options
Stayed 2 nights in May 2022

10/10 Excellent

Christoffer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the website is written the parking is free. But in reality you have to pay chf 4.- per day.
Stayed 2 nights in May 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very clean and very good breakfast but a/c missing
Near a road with high traffic. No air conditioning. At least very nice breakfast with a lot of choice.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Simple and nice place and a nice walk from downtown
Stayed 1 night in Sep 2018

10/10 Excellent

Moshe

We like it very much
Stayed 3 nights in Sep 2018
Response from Hauke on 2018/9/14
We are happy you having had a good time at our hotel. Please come again!

8/10 Good

Lynn, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is very nice with view of the lake and mountains. Very contemporary decor. Only drawback is no coffee maker or tea kettle in the room.
Stayed 2 nights in Sep 2018
Response from Hauke on 2018/9/14
Thank you for your feedback. We are happy yo had a good stay. We have passed on your suggestion and are happy to improve!

10/10 Excellent

seung hun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Hauke on 2018/9/14
Danke für Ihre Rückmeldung!

6/10 Okay

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location,staff, room
We travelled around Switzerland with a Swiss rail pass. This hotel was on easy transport and the hotel was well located. Yes would recommend p
Stayed 5 nights in Sep 2017

10/10 Excellent

Jacques, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, 5 minutes bus distant to downtown.
Vert helpful personnel, good breakfast and clé an room, but no A/C
Stayed 1 night in Sep 2017

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, very nice staff
We had a great room on top floor corner with balcony on 2 sides. Staff were especially helpful.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2017

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern style hotel
Renovated with very modern lobby & style. The breakfast selection was great. We even enjoyed the dinner at the hotel restaurant. The staff was really helpful and friendly. Be aware that the front desk closes at certain hour if you planned on getting there after hours. You can get into the building with the room card.

10/10 Excellent

Jens-Jørgen

Stayed 1 night in Nov 2023

8/10 Good

Roland

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel am See, dass man empfehlen kann
Das Hotel liegt unweit vom Thunersee. Es verfügt über eine grosse Terrasse, die im Sommer mit Sicherheit zum verweilen einlädt. Die Zimmer sind recht gross und sehr sauber. Auch das WC mit Dusche reicht für 2 Personen zum frischmachen. Wenn etwas nicht ganz nach meinem Geschmack war, dann war es die Matratze im Bett. Für mich war sie einfach zu weich. Das Frühstücksbuffet war vorzüglich und hatte eine grosse Auswahl an Broten, Früchten, Konfitüren usw, Ich kann dieses Hotel weiterempfehlen.
Stayed 1 night in Nov 2023
Response from Hotel Holiday on 2023/11/16
Guten Tag RolandBesten Dank für Ihre Bewertung und ihre Rückmeldung betreffend Matratze. Es ist halt schwierig für jeden die richtige Härte der Matratze zu haben, daher haben wir uns für eine mittlere Variante entschieden.Wir freuen uns, Sie beim nächsten Mal wieder herzlich willkommen zu heissen.Ihr Hotel Holiday Team

10/10 Excellent

Alois

Stayed 1 night in Oct 2023
Response from Team-Holiday on 2023/10/30
Guten Tag AloisVielen Dank für die super Bewertung.Wir freuen uns, dass Sie Ihre Zeit bei uns genossen haben.Wir würden uns freuen Sie erneut bei uns begrüssen zu dürfen.Team-Holiday

10/10 Excellent

Olivier

Stayed 1 night in Oct 2023
Response from Team-Holiday on 2023/10/10
Hallo OlivierVielen Dank für die hervorragende Bewertung.Wir hoffen Sie schon bald erneut bei uns begrüssen zu dürfen.Freundliche Grüsse

10/10 Excellent

Myungchan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2일동안 머물렀습니다. 직원들은 친절하고 시설도 깨끗하고 좋았습니다. 다시 이 도시를 방문한다면 다시 오고 싶은 곳입니다. 조식도 훌륭하고 숙소에서 5분을 걸어가면 푸른 잔디밭과 호수 만년설이 보이는 멋진 경치를 감상할 수 있습니다.
Stayed 2 nights in Oct 2023
Response from Team-Holiday on 2023/10/7
Hello MyungchanThank you very much for your kind rating.We are happy to read, that you enjoied your stay at ours.We are looking forward to your next stay in Thun.Kind regards

10/10 Excellent

annie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé et près du lac. Très belle chambre au goût du jour. Super petit déjeuner.
Stayed 1 night in Sep 2023
Response from Team-Holiday on 2023/10/14
Bonjour AnnieMerci beaucoup pour votre bonne critique. C'est avec plaisir que nous en ferons part à nos employés. Nous espérons avoir l'occasion de vous accueillir encore une fois chez nous.Meilleures Salutations

4/10 Poor

Jorge, Partido De San Isidro

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Team-Holiday on 2023/10/6
Hello JorgeWe apologise that you were not able to enjoy your stay with us as much as expected. Nevertheless, we would be pleased to welcome you again.Yours sincerely

8/10 Good

Heinz

Business traveler
Liked: Cleanliness, staff & service
.
Stayed 1 night in Aug 2023
Response from Team-Holiday on 2023/10/6
Guten Tag HeinzVielen Dank für Ihre Bewertung.Wir hoffen Sie erneut bei uns begrüssen zu dürfen.Freundliche Grüsse

10/10 Excellent

Monika

Stayed 1 night in Aug 2023
Response from Tam-Holiday on 2023/10/6
Hallo MonikaVielen Dank für die super Bewertung.wir hoffen, Sie erneut bei uns begrüssen zu dürfen.Freundlich Grüsse

8/10 Good

AnnaMaria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundlicher Empfang,gutes Frühstücksbuffet, Aufmerksames Servicepersonal. Parkplatz vor dem Hotel . ÖV in der Nähe ,ideal für Ausflüge.
Stayed 1 night in Aug 2023
Response from Team-Holiday on 2023/10/6
Hallo AnnaMariaVielen Dank für die freundliche Bewertung. Wir werden dies auch gerne an unser Mitarbeiter weitergeben.Wir hoffen Sie erneut bei uns zu begrüssen und wünschen bis dahin eine schöne Zeit.Freundliche Grüsse

6/10 Okay

christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Le personnel est acceuillant , l hotel est très propre ,sa note est justifiée jusque là ! Grosse déception en se rendant dans la chambre ... Le matelas c est la priorité pour une bonne nuit après avoir fait de la route , hors il est en mousse et inconfortable !! L insonorisation n est pas présente pour un hotel en bord de route . Le prix de la nuit reste donc assez élevé pour un confort minimal.
Stayed 2 nights in Aug 2023

8/10 Good

Niklaus

Liked: Cleanliness, staff & service, property conditions & facilities
Preis-Leistung stimmt nicht (Zimmer zu teuer).
Stayed 1 night in Aug 2023
Response from Team-Holiday on 2023/10/6
Sehr geehrter Herr NiklausWir bedauern, dass Sie Ihren Aufenthalt bei uns nicht wie erwartet geniessen konnten. Gleichwohl würden wir uns freuen Sie zu einem anderen Zeitpunkt erneut bei uns begrüssen zu dürfen.Freundliche Grüsse

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Yan

Stayed 1 night in Jul 2023

8/10 Good

Roswitha

Stayed 1 night in Jul 2023

10/10 Excellent

Erika

Traveled with partner
Liked: Amenities
sehr freundliches Personal an der Reception. Es wurde alles versucht, unser Problem mit dem Fernsehempfang zu lösen. Vermutlich muss die hauseigene Kanalisation einmal gespült weden. Wenn jemand in einem anderen Zimmer die WC-Spülung betätigt, hat es in unserem Zimmer zu jeder Nacht-Zeit gegurgelt! Jedoch nicht immer. Als das Hotel am Sonntag abend/Montag morgen beinahe leer war, traten die Geräusche nicht mehr auf. Aber der Aufenthalt als ganzes war sehr positiv!
Stayed 2 nights in Jul 2023

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Alexandre

Stayed 1 night in Jul 2023

10/10 Excellent

Donghyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service
Für uns waren die Matratzen zu weich (evt. Alt)
Stayed 1 night in Jul 2023

10/10 Excellent

Susan

Stayed 1 night in Jul 2023

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 1 night in Jun 2023

10/10 Excellent

CHANGWON

Liked: Cleanliness, staff & service, property conditions & facilities
Good. I unfortunately forgot my clothes on the room, but they keep the items. Great service.

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Leider ließ sich bei der Dusche die Temperatur nicht richtig einstellen. Entweder war das Wasser brühend heiß oder eiskalt. Die Einrichtung ist insgesamt etwas in die Jahre gekommen, jedoch sauber und zweckmäßig.
Stayed 1 night in May 2023

8/10 Good

Petra

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2023

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundlichster Empfang. Es hat genügend Autoparkplätze zu einem günstigen Tarif. Z'Morge war sehr gut. Das Zimmer war sehr angenehm, mit Sitzbank und Abdunkelungsvorhang
Stayed 1 night in Mar 2023
Response from Michael Sti. on 2023/4/5
Guten Tag GabrielaVielen Dank für die gute Bewertung. Wir freuen uns sie wieder einmal bei uns zu begrüssen. Mit freundlichen Grüssen ihr Holiday-Team

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel an ruhiger Lage praktisch direkt am See. Feines und reichhaltiges Frühstück. Schöne und moderne Zimmer
Stayed 1 night in Jan 2023
Response from Hotel Holiday on 2023/2/11
Guten Tag MichaelBesten Dank für die positive Rückmeldung. Es freut uns immer wieder dass die Gäste sich bei uns wohlfühlen.Wir hoffen Sie ein anderes Mal wieder zu begrüssenHotel Holiday Team

8/10 Good

Martina

Stayed 2 nights in Nov 2022

10/10 Excellent

Eva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist gut gelegen, am See, nahe vom Strandbad und mit dem Bus 5 Minuten vom Stadtzentrum.
Stayed 1 night in Sep 2022
Response from Hotel Holiday on 2022/10/3
Lieber GastVielen Dank für die super Bewertung!Wir freuen uns, Sie hoffentlich bald wieder bei uns begrüssen zu dürfen.Freundliche GrüsseHotel Holiday