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凱富套房飯店的評分

3 out of 5
凱富套房飯店
1893 Washington Road, Thomson, GA

評論

7.4

不錯哦

10 分，有夠讚；492 則評論中有 144 則" "
8 分，不錯哦；492 則評論中有 163 則" "
6 分，一般般；492 則評論中有 92 則" "
4 分，不太好；492 則評論中有 52 則" "
2 分，很糟糕；492 則評論中有 41 則" "

7.2/10

整潔度

8.2/10

員工素質

6.6/10

設施服務

6.8/10

住宿環境和硬體

7.0/10

環保程度

評論

10/10 有夠讚

Charlotte

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Cleaner than the last one and very polite and helpful staff.
於 2024 年 5 月住了 1 晚
GM 於 2024年5月21日回覆
Thank you for your comments

6/10 一般般

Danny

家庭旅遊
This property needs serious update. The furniture in our room was shabby and very worn down. There was even a huge top to bottom crack in our window that had been patched, they had not replaced the window. Our bathroom was pretty much clean, but still very old and shabby. The worst part was the carpet right outside the bathroom was wet and soggy the entire stay. When we tried to turn on the lamps, only one worked. We had to swap out a bulb and put it into another lamp to make it work. The stay was almost laughable in the issues that we experienced. The redeeming quality would be the bed linens were clean in the bed was remotely comfortable. The breakfast items were sparse, and the staff was helping themselves when we were trying to eat but we were able to cobble something together.
於 2024 年 4 月住了 2 晚
GM 於 2024年4月19日回覆
We apologize for the inconvenience during your stay and will research your breakfast experience.

8/10 不錯哦

luis

團體旅遊
喜歡：整潔度和設施服務
The room was not fix during 3 days
於 2024 年 4 月住了 3 晚
GM 於 2024年4月16日回覆
Thank you for your comments

4/10 不太好

Elizabeth

喜歡：員工素質和住宿環境和硬體
不喜歡：整潔度
The tub was dirty with hair from others. Carpet worn and stained. The beds were ok but hard.
於 2024 年 4 月住了 2 晚
GM 於 2024年4月16日回覆
Thank you for your comments

10/10 有夠讚

James

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All good
於 2024 年 4 月住了 4 晚
GM 於 2024年4月19日回覆
Thank you for your comments

6/10 一般般

Scott

團體旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Bed was way to soft for me. Property needs updating but it was clean. Staff was very helpful and excited to see the customers with a full house for tha Masters. A little TLC would bring this back to life.
於 2024 年 4 月住了 3 晚
GM 於 2024年4月14日回覆
Thank you for your comments

10/10 有夠讚

Steven

於 2024 年 4 月住了 1 晚
GM 於 2024年5月3日回覆
Thank you for your comments.

6/10 一般般

Jeanne

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
I will start by saying the staff at both check in and check out were friendly, efficient and helpful. The counter in the front lobby was definitely too high for them to see over and for me to speak with them. The staff working in the breakfast buffet were very nice, knew their job, and offered a variety of breakfast food. But the rooms were ready for a redo 15 years ago!! The drapes didn’t close all the way and there appeared to be a grease stain of some sort on the valance. The metal parts of the lamps were pitted/rusted and the shades were damaged and or soiled. The wood furniture was all banged up. The room had a small kitchenette with the counter surrounding the sink severely stained and damaged. The cleaning staff were excellent in asking if I needed anything as I stayed 4 nights. Very friendly. Dogs are allowed to stay and there were two within my room area as both were barking which surprised me. The computer area was front and center at the front desk which was helpful for use. From what I saw, the staff did the very best to accommodate me. I did book Expedia for the first three days and paid Comfort Inn for the fourth day. Management/Owners needs to work a system to update the rooms and hallways so the staff can be proud to do their job to the best of their ability.
於 2024 年 3 月住了 3 晚
GM 於 2024年3月13日回覆
Thank You for your Comments and we are working on getting a remodel

6/10 一般般

RICHARD

親子旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Property is dated compared to other hotels in the area.
於 2024 年 3 月住了 2 晚
GM 於 2024年3月11日回覆
Thank you for your comments, working on a remodel

10/10 有夠讚

sasha

喜歡：整潔度、員工素質和住宿環境和硬體
Dirty
於 2024 年 2 月住了 2 晚
GM 於 2024年3月11日回覆
Thank you for your survey

8/10 不錯哦

Roger

於 2024 年 2 月住了 3 晚
GM 於 2024年3月18日回覆
Thank You for your comments

8/10 不錯哦

Jeff

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was okay.
於 2024 年 2 月住了 3 晚
GM 於 2024年2月29日回覆
Thank You For your Response. We are working to improve our property.

6/10 一般般

Lisa

商務旅客
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
The staff was friendly, welcoming, and helpful. The hotel definitely tried to do some cosmetic upgrades but there were some of shortcomings. Shower curtain was moldy, towels stained and had hair in them, paint was badly chipped off the wall, the door to the room didn't close properly/was off frame, lots of stains in carpet, smelled like smoke and other unpleasant things. Hopefully they will continue to improve the property, it is one of the better places to stay in the area.
於 2024 年 2 月住了 2 晚
GM 於 2024年2月28日回覆
Thank you for your responses. We are trying work on all your comments.

10/10 有夠讚

Delores，Columbus

於 2024 年 2 月住了 2 晚
GM 於 2024年3月25日回覆
Thank you for your comments

10/10 有夠讚

Julie

喜歡：整潔度
於 2024 年 2 月住了 1 晚
GM 於 2024年2月24日回覆
Thank you for your comments

8/10 不錯哦

Alice

於 2024 年 2 月住了 1 晚
GM 於 2024年3月25日回覆
Thank you for your comments

2/10 很糟糕

Connitca

於 2024 年 2 月住了 2 晚
GM 於 2024年2月16日回覆
Thank you for your response. We will be working on your concerns.

10/10 有夠讚

Willie

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚
GM 於 2024年2月12日回覆
Thank you for you comments

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
GM 於 2024年2月12日回覆
thank you for your response and we strive to accommodate all our guests

2/10 很糟糕

Eric

不喜歡：整潔度、員工素質和住宿環境和硬體
I
GM 於 2024年1月24日回覆
Thank You for your response and we are sorry for you experience and will make appropriate actions.

8/10 不錯哦

Terrie

商務旅客
喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
GM 於 2024年1月16日回覆
Thank You for your Comments

8/10 不錯哦

Shawnda，Orlando

情侶出遊, 寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We came on from Orlando, The first room 214 yeah it wasn't as up to parr had a door issue that couldn't be fixed and it looked like at the bottom someone pried at the door. We were moved with no issues to room 215 same floor just across the way. That room was 10x better. Only lil hiccup the comforter had a big ass burn hole on it. I didn't notice till that morning. They swapped out my comforter ez-pz The staff was amazing, Hey OSCAR I remember your name. The ladies at the front desk are amazing. Ms/Mrs Annie and the other lady thank you for breakfast each morning. Thank you to the staff who cleaned the rooms they are so nice and sweet. The room was as priced and we paid for both dogs 🐕 $25 each. If we come back we will stay here again. Convenient to a lot of fast food Krystals, McDonald's, Burger King, Bojangles, Tacobell, gas stations you name it. We came to visit Graves Mountain ⛰️ had a blast digging for minerals/stones/ rocks.
於 2024 年 1 月住了 2 晚
GM 於 2024年1月8日回覆
Thank You for you response

6/10 一般般

Tim

商務旅客
喜歡：員工素質和住宿環境和硬體
Beds need new mattress Plumbing in bathroom needs new faucets Walls need some repairs Window drapes would not close all the way Lamps are old and outdated TV is analog way outdated Front desk ladies were friendly and helpful Breakfast was good
於 2024 年 1 月住了 1 晚
GM 於 2024年1月8日回覆
Thank you for your response

8/10 不錯哦

Greg

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Cool and cozy
於 2023 年 12 月住了 1 晚
GM 於 2024年1月4日回覆
Thank You for your comments

8/10 不錯哦

William

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
GM 於 2023年12月29日回覆
Thank you for your comments! We are sorry for your experience.

10/10 有夠讚

Janet

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚
GM 於 2023年12月27日回覆
Thank you for your response

10/10 有夠讚

Melody

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
GM 於 2023年12月27日回覆
Thank You for your comments.

10/10 有夠讚

Myra

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All staff members was very friendly and helpful.
於 2023 年 12 月住了 3 晚
GM 於 2023年12月12日回覆
Thank You for your comments

10/10 有夠讚

Michael

於 2023 年 12 月住了 1 晚
GM 於 2023年12月12日回覆
Thank You for your comments

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 3 晚
GM 於 2023年12月12日回覆
Thank You for your reveiw

10/10 有夠讚

Nicole

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Some of the best staff ive ever seen! Definitely a great stay!!
GM 於 2023年12月12日回覆
Thank You for your review

8/10 不錯哦

Thomas

喜歡：整潔度和員工素質
於 2023 年 11 月住了 2 晚
GM 於 2023年12月27日回覆
Thank You for your comment's

2/10 很糟糕

Petrice

情侶出遊
喜歡：整潔度
不喜歡：員工素質
Gave my room number out to someone that’s shouldn’t knew I was there….
於 2023 年 11 月住了 1 晚
GM 於 2023年11月28日回覆
That is not policy, and an investigation is in process of this information..

10/10 有夠讚

Daphnie

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent Customer Service
於 2023 年 11 月住了 2 晚
GM 於 2023年11月27日回覆
Thank you for your review of our property.

8/10 不錯哦

christie

情侶出遊
喜歡：整潔度、員工素質和設施服務
It was okay. Breakfast was so so.
於 2023 年 11 月住了 1 晚
GM 於 2023年11月24日回覆
Thank you for your response on our property.

10/10 有夠讚

Jimmy

於 2023 年 11 月住了 1 晚
GM 於 2023年12月27日回覆
Thank you for your Comments.

2/10 很糟糕

Ronald

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Could not get a 2 PM check out.
Terrible. In town for a 4pm wedding. The hotel was not 1/4 full the night before. Asked for a 2 pm check out. This seemed to be a big deal. The best they would do was noon without charging a full additional day. Agreed to the noon time. Then our keys stopped working at 11pm. It a $120 hotel. More like a $50 motel.
於 2023 年 11 月住了 1 晚
GM 於 2023年11月24日回覆
Sorry for your issues with our Property. We are working on our Property with all our Areas.

10/10 有夠讚

Keith

於 2023 年 11 月住了 1 晚
GM 於 2023年12月12日回覆
Thank You for your review

6/10 一般般

Lisa

喜歡：整潔度和員工素質
於 2023 年 11 月住了 1 晚
GM 於 2023年11月13日回覆
Thank you for you response

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
GM 於 2023年11月7日回覆
Thank You for your comments on your stay

4/10 不太好

Brack

於 2023 年 10 月住了 4 晚
GM 於 2023年11月7日回覆
We appreciate your comments .

6/10 一般般

Unique

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
GM 於 2023年11月3日回覆
Sorry for the inconvenience during your stay at our property.

10/10 有夠讚

Susan

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Stay
Stayed 3 nights and the staff are nice, the bed was comfortable, and the room was clean.
於 2023 年 10 月住了 3 晚
GM 於 2023年11月1日回覆
Thank you for your response.Hotel Management

10/10 有夠讚

Patrick

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Grear room and breakfast
於 2023 年 10 月住了 1 晚
GM 於 2023年11月1日回覆
Thank you for your review.Management

6/10 一般般

Susan

商務旅客
喜歡：員工素質和設施服務
不喜歡：住宿環境和硬體
In general, the property needs a little TLC. Broken, stained cabinets, ceilings, etc. The staff was nice. Easy check in/out. Not too loud.
於 2023 年 10 月住了 1 晚
GM 於 2023年10月10日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our property. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 一般般

Corey

喜歡：整潔度、員工素質和客房舒適度
Middle of the road option
The TV stands could use an upgrade! Rooms that have been damaged previously have been poorly repaired. No stopper in tub on this stay.
於 2023 年 10 月住了 1 晚
GM 於 2023年10月10日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our property. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 不錯哦

George

團體旅遊
喜歡：員工素質和客房舒適度
於 2023 年 10 月住了 1 晚
GM 於 2023年10月10日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our property. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 一般般

audrey

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2023 年 10 月住了 1 晚
GM 於 2023年10月10日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our property. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

4/10 不太好

Libby

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
GM 於 2023年10月10日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our property. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 有夠讚

Dale

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Registration staff was excellent.
於 2023 年 9 月住了 1 晚
GM 於 2023年10月10日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.As a Choice Privileges Platinum member you are truly valued.Your feedback about our property is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.