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「A soulful heritage experience for lovers of slow travel! Madurai Heritage Hotel & Resort is a gem for travellers who value authenticity, traditional aesthetics and old-world charm over the predictable luxury of concrete five-star hotels. This is a place where luxury is less about extravagance and more about character, simplicity and a connection with heritage. Its ethnic ambience and traditional sensibilities offer a refreshing change from the usual hotel experience. Perfect for those who...

「Gateway Madurai was like a paradise found in the busy streets of Madurai. The hilltop location provides a view of the entire city and the drive into the hotel is full of lush greenery and wildlife. The rooms are beautiful and the restaurant offers excellent options. The staff made our stay perfection from the start. Highly recommend」

「The hotel staff took extra effort to arrange breakfast for us for next day as were leaving early. They packed our breakfast nicely and kept it ready by the time we came to the lobby. They also helped with roll out beds for one of the rooms.」

「Food was good, upholstery unclean, room was cramped and the photos shown in the pictures dont quite match with what is in the room. Service was good but the hotel upkeep and the furniture in the room was disshevled」

「Front office staff should be politeness and should understand the intention of the customers. I was very unsatisfied by their approach poor . Restaurant menu prices are very high and not upto the standard comparing witbthe prices」

「Stay was good because of the view of the valley! The room heater was bit noisy! I didn’t find any thermostat for air conditioner either so I am wondering if they have any. Staff were attentive and polite. Food was okay! Not bad! 」

「Disappointing Stay – Failed to Meet Basic 3-Star Expectations Having stayed at properties across different categories, I have reasonable expectations of a 3-star hotel. Unfortunately, Mainland Resorts failed to meet even the basics. Firstly, the property is branded as Kolahalam, making it confusing to locate under the name Mainland Resorts. The only positive was the spacious room with an additional queen bed on a raised platform, convenient for kids. We ordered evening tea from the...