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"When we first arrived our room was filthy dirty. I immediately called down to the front to report the problem and was told a house keeping manager would call us back. A few minutes later the house keeping manager showed up to our room without notice to see what the problem was. We showed her all the problems: the bathroom wasn’t cleaned properly, it has conditioner all on the wall, the toilet was dirty, the floors weren’t sweeped and it still had the previous guests hair supplies under the sink. Our room sleep was not vacuumed, there was visible food all over the floor, the chair that was pushed under the desk, had some kind of white substance smeared on the side of the chair, the base board has some kind of yellow sticky substance smeared on the baseboard and parts of it had turned brown, the windowsill, which was huge. I also had the same yellow sticky substance dripping down the window and hair particles in the window that hadn’t been cleaned up. The room where the bar was also very dusty. I’m allergic to dust and it was more than what I expected because we paid so much for the room. "

"Negatives: Check-in takes a long time. Be prepared to wait in line! The additional costs add up quickly. You'll need to be very mindful and you can't take many things in to the waterpark. If you're not going to pay for premium seating, get in line for the waterpark early. Last - if you are placed in building #2, it will be a LONG walk to the pools. Not a problem for us, but important to note. NOTE we were there during spring break, so perhaps in off times, it is not as busy. Positives: Resort is beautifully kept. Rooms are spacious and clean. Service on the rooms isn't daily but they are wonderful about trash pickup and clean towels. I still felt they took good care of us. The shared areas are kept clean and welcoming. The lobby shop has a good selection if you're missing a thing or two. "

"We always happy to stay in this hotel "

"Great alternative to stay near FLL airport!"

"Yes"

"4.5 stars"

"Friendly and knowledgeable staff- great location to all the activities I wanted to participate in. "

"Clean Room "

"My daughter enjoyed breakfast and the amenities. It is close to everything. there were many selections for breakfast, and tables it’s right by the pool which was pretty great. The hotel was fairly new. I like the Sauna by the pool. I just wish that the room price will be better."