Find hotels near The Shoppes at Main & Maple, Purcellville from NT$2,916

"The stay involved multiple maintenance failures and service issues. The building systems were unreliable. Hallways and the lobby were cold due to heating failures. Hot water service went out during the day. Elevator service was limited. Only one passenger elevator worked. Guests were directed to use a service elevator. Room condition was unacceptable at arrival. The toilet seat had urine stains. The toilet also shook violently when used. It appeared improperly installed. Several guest systems did not work. The television hotel information system would not connect. The room phone presets failed. Dialing “0” for the front desk produced no answer. Staff conduct was inconsistent. The front desk interaction was rude. Housekeeping staff yelled in the hallways. Breakfast staff were pushy toward guests. Breakfast service had operational problems. Buffet food was difficult to access. Some items were not kept warm. Overall the property showed failures in maintenance, cleanliness, guest systems, and service quality. These issues affected basic comfort during the stay."

"Shuttle arrived timely. Staff was super friendly. Got a great clean room. They got me back to Airport. Great experience. Thank you, BW."

"Excellent stay and highly recommend if you are headed to the casino! Shuttle service was a great perk. Staff were super friendly and room was exactly as listed. Continental breakfast was delicious and offered more than other hotels! We will be coming back for sure! "

"The hotel was good, close to airport and acceptable. I tried to get a shuttle to pick me up but they never responded. $17 taxi ride there. The breakfast is served on paper plates and plastic spoons and forks. It is a good one nighter between flights, what I used it for on a missed connection."

"Front desk staff was excellent The rest what you would expect from a holiday inn. "

"Airport shuttle arrived late, had to wait for over half an hour for pick up from airport to the hotel. Clean property, staffs could be more friendly. "

"The staff is excellent"

"Our stay was wonderful. The room was great and the staff were very polite and helpful"

"Room was good except for trying to get into the room and the side door of the hotel because the key card didn’t work most of the time. Room was clean. Staff were friendly. We didn’t use the gym or laundry."