The hotel rightly justifies its high rating based on its location, appearance, and history. The staff is very friendly, but there were two minor issues. Even over the phone, the hotel couldn't clearly explain where to find and access the reserved parking space. This was somehow annoying, costing additional time and a bit of a parking fee. The minibar refill policy was also somewhat confusing. Water and soft drinks were refilled, but there was no price list for these drinks in the room. The used drinks had to be paid for upon check-out. Overall, the hotel is a very good choice for a stay in Scheveningen.