Arrived at 5.30pm after a long day of travelling and room was still not ready despite check in being 2pm - was told to wait at the bar (no complimentary drink offered) and I would be told when my room was available. Didn’t take long to gain access but when I did room was made into a twin configuration despite requesting a double, at this point I was too tired to request a change.
Hair found on pillow which isn’t great, bathroom outdated and tiles/grout need redoing. Breakfast was ok but friendly service lacking. Overall not great
jodie
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Daxa
2025 年 5 月 26 日
喜歡:整潔度、員工素質和住宿環境和硬體
Conveniently located for what we needed
Daxa
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Gary
家庭旅遊
2025 年 5 月 24 日
喜歡:整潔度、設施服務和住宿環境和硬體
No problems at all, v clean and super comfortable beds. The lady who checked us in could not have been friendlier or more efficient. Breakfast was very good, not a huge choice but everything we had was decent quality. Honestly nothing to complain about at all.
Gary
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Rhian
2025 年 5 月 19 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great value stay.
Rhian
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Suzanne
情侶出遊
2025 年 5 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We were very impressed with everything at this hotel . From the staff the the rooms everything was spotless. Well maintained . Good food . And a great night's sleep . What more could you want . Unlike most hotels this shower was actually powerful and spotless . We will be back .
Suzanne
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Elias
情侶出遊
2025 年 4 月 27 日
喜歡:設施服務
Nice view and quite area.
Very nice
Elias
於 2025 年 4 月住了 1 晚
10/10 有夠讚
William.
商務旅客
2025 年 4 月 20 日
喜歡:整潔度、員工素質和設施服務
Every easy to get to
William.
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Thomas
2025 年 4 月 9 日
Thomas
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Jane
2025 年 4 月 6 日
Jane
於 2025 年 4 月住了 2 晚
8/10 不錯哦
Colin
2025 年 4 月 5 日
喜歡:整潔度、員工素質和住宿環境和硬體
Quite and clean
Colin
於 2025 年 3 月住了 3 晚
4/10 不太好
David
商務旅客
2025 年 3 月 11 日
不喜歡:客房舒適度
Bad nights stay
Not a good stay in first room as smelly, something like cigarettes. Reception staff knocked on door 5 minutes after going innthe room asking if okay, they agreed the room did have a smell and was moved.
The next room had a generator room on the other side of the wall that kept going off and was noisy, reported to reception and moved yet again to a ground floor room.
Unfortunately about 15 minutes later a generator right outside the room kicked in and thought this would be noisy throughout the night and would wake me up, i then went back to reception again and told them of the problem and wanted a room without these issues.
I was then told the only room available was the first room that had the smell and they can look at giving me another room the following day, the only good news was that i diid get a better room the next day which was okay.
Not a great experience in having to change rooms so many times in one evening, complaint raised and not resolved as the hotel seems to think it was accepted to change rooms so many times.
I won't be staying here again.
David
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Alexis
2025 年 2 月 18 日
Alexis
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Nicole
情侶出遊
2025 年 2 月 13 日
喜歡:整潔度、員工素質和住宿環境和硬體
Beautifully clean, quiet and in rural grounds. Receptionist was lovely. Food tasty
Nicole
於 2025 年 2 月住了 1 晚
6/10 一般般
Lewis
商務旅客
2025 年 2 月 3 日
喜歡:整潔度、員工素質和客房舒適度
Lewis
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Leonard
2024 年 12 月 8 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Staff and management went the extra mile to assist us and make us feel welcome! Special mention of thanks to Rupa our hostess that gave us excellent service, nothing was too much trouble for her.. definitely an asset to the team
Mercure will definitely be seeing us in the near future.
Highly recommend this Hotel to everyone
Leonard
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Connor
2024 年 12 月 7 日
Connor
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Marie
2024 年 12 月 1 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing
I would definately stay there again amazing service with a smile
Marie
於 2024 年 11 月住了 1 晚
8/10 不錯哦
Simon
團體旅遊
2024 年 12 月 1 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Simon
於 2024 年 11 月住了 1 晚
8/10 不錯哦
ian,Wotton Under Edge
商務旅客
2024 年 11 月 26 日
喜歡:整潔度、員工素質和住宿環境和硬體
Good solid stay at a very clean hotel with good unobtrusive staff service. Not sparkling, but good all round.
ian
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Susan
情侶出遊
2024 年 11 月 17 日
喜歡:員工素質和住宿環境和硬體
Treated very well
Susan
於 2024 年 11 月住了 2 晚
8/10 不錯哦
Gillian
2024 年 11 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Gillian
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Lucy
2024 年 10 月 28 日
喜歡:整潔度、員工素質和住宿環境和硬體
Lucy
於 2024 年 10 月住了 2 晚
10/10 有夠讚
John
2024 年 10 月 28 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
John
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Carl
2024 年 10 月 27 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The staff were amazing and our stay was comfortable and the room was presented very well. Breakfast is very good