Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
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Reviews of Hotel Las Palomas

3.5 out of 5
Hotel Las Palomas
Insurgentes Ote., 2100, Tepic, NAY

Reviews

8.6

Excellent

Rating 10 - Excellent. 299 out of 583 reviews" "
Rating 8 - Good. 202 out of 583 reviews" "
Rating 6 - Okay. 43 out of 583 reviews" "
Rating 4 - Poor. 17 out of 583 reviews" "
Rating 2 - Terrible. 22 out of 583 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Pamela

Traveled with family and small children, Business traveler
Liked: Staff & service
Variedad en el desayuno y habitaciones un poco viejas
Stayed 3 nights in Mar 2024
Response from Reservaciones Hotel Las Palomas on 2024/4/19
Hola Pamela, apreciamos profundamente que te hayas tomado en tiempo de compartir con nosotros tu experiencia en nuestro Hotel Las Palomas. En nombre de todo el equipo, gracias por dejarnos servirte. Si hay algo más que podamos hacer para servirle, no dude en contactarnos.

10/10 Excellent

Eva Vianey Mejia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay in Tepic. Love how quiet is and the Hacienda like environment. You'll wake up to birds singing ahhh .. so nice. Love the tree in the middle because birds sleep at night in it and makes it very special experience listening to them.
Stayed 3 nights in Mar 2024
Response from Reservations Hotel Las Palomas on 2024/4/19
Hello Eva Vianey Mejia! It is great to know that you have had a positive experience at our Hotel Las Palomas. Our team will be happy to know that their work has paid off. If there is anything else we can do to serve you, please do not hesitate to contact us. We hope to see you soon!

2/10 Terrible

James

Very disappointed during check-in.
I tried to check-in my first night. My reservation was for ONE SUITE with a King Bed. The hotel did not honor either! They did not have a suite and they only had a room with two double beds. I left and went to a different hotel!
Stayed 2 nights in Feb 2024
Response from Reservations Hotel Las Palomas on 2024/2/16
Hello James! We just want to let you know how much your comment means to us. We do our best to provide our customers with the best service, we hope that your next visit will be more pleasant, we are committed to continuous improvement of our service. If there is anything else we can do to serve you, please do not hesitate to contact us. Have a nice day!

10/10 Excellent

feliciano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un buen hotel lo recomiendo muy limpio y seguro
Stayed 1 night in Jan 2024
Response from Reservaciones Hotel Las Palomas on 2024/1/23
¡Hola feliciano! Gracias por sus amables palabras, le agradecemos sus comentarios. Es un placer para nosotros ofrecer el mejor servicio posible a nuestros huéspedes, y nos alegra que este compromiso se haya visto reflejado en su visita. Esperamos verlo pronto para ofrecerle nuevamente nuestros servicios. Si hay algo más que podamos hacer para servirle, no dude en contactarnos.¡Que tenga un buen día!

8/10 Good

Jorge

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Reservaciones Hotel Las Palomas on 2024/1/9
¡Hola Jorge! Es estupendo saber que has tenido una experiencia positiva en nuestro Hotel Las Palomas. Nuestro equipo se alegrará de saber que su trabajo ha dado resultados. Si hay algo más que podamos hacer para servirle, no dude en contactarnos.

10/10 Excellent

Beatriz A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Reservaciones Hotel Las Palomas on 2024/1/9
¡Hola Beatriz A ! Es estupendo saber que has tenido una experiencia positiva en nuestro Hotel Las Palomas. Nuestro equipo se alegrará de saber que su trabajo ha dado resultados. Si hay algo más que podamos hacer para servirle, no dude en contactarnos.

8/10 Good

Jorge

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rear sliding door opens to a outdoor community open air patio , very nice and tranquil
Stayed 1 night in Dec 2023
Response from Reservations Hotel Las Palomas on 2024/1/9
Hello Jorge, we deeply appreciate that you have taken the time to share with us your experience at our Hotel Las Palomas. On behalf of the entire team, thank you for letting us serve you. If there is anything else we can do to serve you, please do not hesitate to contact us.

10/10 Excellent

James

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Reservaciones Hotel Las Palomas on 2023/12/19
¡Hola James! Es estupendo saber que has tenido una experiencia positiva en nuestro Hotel Las Palomas. Nuestro equipo se alegrará de saber que su trabajo ha dado resultados. Si hay algo más que podamos hacer para servirle, no dude en contactarnos.

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quite and safe
Stayed 9 nights in Oct 2023
Response from Reservaciones Hotel Las Palomas on 2023/10/30
¡Hola Janet! Es estupendo saber que has tenido una experiencia positiva en nuestro Hotel Las Palomas. Nuestro equipo se alegrará de saber que su trabajo ha dado resultados. Si hay algo más que podamos hacer para servirle, háganoslo saber al 800 713 8500.

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay in Las Palomas every time we go to Tepic. Front desk staff is very helpful and friendly. Rooms are always clean. Parking attendant is also friendly and helpful. I highly recommend this hotel in Tepic!
Stayed 4 nights in Oct 2023
Response from Reservations Hotel Las Palomas on 2023/10/20
Hello Janet! Thank you for your kind words, we appreciate your comments. It is a pleasure for us to offer the best possible service to our guests, and we are glad that this commitment was reflected in your visit. We hope to see you soon to offer you our services again. For your convenience you can call 800 713 8500. Have a nice day!

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe place with convenient parking
Stayed 4 nights in Sep 2023
Response from Hotel Las Palomas Team on 2023/10/11
Hi Cindy! Thank you for your kind words, we appreciate your comments. It is a pleasure for us to offer the best possible service to our guests, and we are glad that this commitment was reflected in your visit. We hope to see you soon to offer you our services again. For your convenience you can call 800 713 8500. Have a nice day!

10/10 Excellent

Abelardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room
Stayed 1 night in Sep 2023
Response from Todo el equipo de Hotel Las Palomas on 2023/9/29
Hello Abelardo! We just want to let you know how much your comment means to us. We do our best to provide our customers with the best service, we hope that your next visit will be more enjoyable. Have a nice day! The entire team of ¡Hotel Las Palomas!

8/10 Good

Jorge, Whittier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Aug 2023
Response from Todo el equipo de Hotel Las Palomas on 2023/9/29
Hello Jorge! We just want to let you know how much your comment means to us. We do our best to provide our customers with the best service, we hope that your next visit will be more enjoyable. Have a nice day! The entire team of ¡Hotel Las Palomas!

10/10 Excellent

Leticia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean very nice and helpful staff, the location was not the most walkable. But overall good hotel
Stayed 6 nights in Aug 2023
Response from Todo el equipo de Hotel Las Palomas on 2023/9/29
Hello Leticia! We just want to let you know how much your comment means to us. We do our best to provide our customers with the best service, we hope that your next visit will be more enjoyable. Have a nice day! The entire team of ¡Hotel Las Palomas!

8/10 Good

Ricardo, San Antonio

Stayed 1 night in Jul 2023
Response from Todo el equipo de Hotel Las Palomas on 2023/9/29
¡Hola Ricardo! Solo queremos hacerle saber lo mucho que significa su comentario para nosotros. Hacemos todo lo posible para proporcionar a nuestros clientes el mejor servicio, esperamos que su próxima visita sea más agradable. ¡que tenga un buen día! Todo el equipo de ¡Hotel Las Palomas!

8/10 Good

Eva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the style of it. Like a ranch feel. Personnel was very professional all times. Very clean. Overall a great experience. I would come back.
Stayed 4 nights in Jul 2023

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Josue

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing wrong with the hotel but, the train pass through the city, about 5 blocks from the hotel and makes lot's of noise.
Stayed 1 night in Jun 2023

10/10 Excellent

Suzette

Stayed 1 night in May 2023

6/10 Okay

Ana

Liked: Cleanliness, property conditions & facilities
Stayed 15 nights in Mar 2023

2/10 Terrible

Luis Fernando

Business traveler
Disliked: Staff & service
Nonquiero
Stayed 1 night in Mar 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great, staff was so servicial the food was amazing i really recommend
Stayed 1 night in Feb 2023

8/10 Good

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean
Stayed 3 nights in Dec 2022

8/10 Good

RUBEN, Guadalajara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and safe.
Response from Hotel Las Palomas on 2022/12/26
Thanks for staying here, your opinion is very important for us. We look forward to your next visit.

10/10 Excellent

Lizeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Hotel Las Palomas on 2022/12/21
¡Gracias por alojarse aquí! Su opinión es muy importante para nosotros. Esperamos su próxima visita.

10/10 Excellent

Armando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and affordable place to stay. It's very clean and comfortable. I have stayed at other hotels in Tepic and this one takes number one place for it's cleanliness and comfort. The rooms in la herradura have back patio doors that lead to the beautiful garden.. Highly Recommend This Hotel.
Stayed 4 nights in Sep 2022
Response from Hotel Las Palomas on 2022/11/24
Thanks for staying here, your opinion is very important for us. We look forward to your next visit.

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the freeway. Very good breakfast
Stayed 1 night in Sep 2022
Response from Hotel Las Palomas on 2022/11/24
Thanks for staying here, your opinion is very important for us. We look forward to your next visit.

8/10 Good

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Hotel Las Palomas on 2022/11/24
¡Gracias por alojarse aquí! Su opinión es muy importante para nosotros. Esperamos su próxima visita.

10/10 Excellent

Grace

Stayed 2 nights in Jul 2022
Response from Hotel Las Palomas on 2022/11/24
¡Gracias por alojarse aquí! Su opinión es muy importante para nosotros. Esperamos su próxima visita.

8/10 Good

mario

Stayed 3 nights in Jun 2022
Response from Hotel Las Palomas on 2022/11/24
¡Gracias por alojarse aquí! Su opinión es muy importante para nosotros. Esperamos su próxima visita.

8/10 Good

Araceli Gutgierrez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly personal, nice location, nice parking
Stayed 2 nights in Jun 2022
Response from Hotel Las Palomas on 2022/11/24
Thanks for staying here, your opinion is very important for us. We look forward to your next visit.

10/10 Excellent

Estela

Stayed 1 night in May 2022

10/10 Excellent

Juvenal Nolazco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022
Response from Hotel Las Palomas on 2022/11/24
¡Gracias por alojarse aquí! Su opinión es muy importante para nosotros. Esperamos su próxima visita.

10/10 Excellent

Kathy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where clean, pool was nice, and complementary breakfast was amazing. Service was above and beyond.
Stayed 1 night in Mar 2022
Response from Hotel Las Palomas on 2022/11/24
Thanks for staying here, your opinion is very important for us. We look forward to your next visit.

10/10 Excellent

Gonzalo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Hotel Las Palomas on 2022/11/24
¡Gracias por alojarse aquí! Su opinión es muy importante para nosotros. Esperamos su próxima visita.

10/10 Excellent

Alfredo M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice anquite
Excelente
Stayed 2 nights in Jan 2022
Response from Hotel Las Palomas on 2022/11/24
¡Gracias por alojarse aquí! Su opinión es muy importante para nosotros. Esperamos su próxima visita.

8/10 Good

MA

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2022
Response from Hotel Las Palomas on 2022/11/24
¡Gracias por alojarse aquí! Su opinión es muy importante para nosotros. Esperamos su próxima visita.

2/10 Terrible

Stephanie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 12 nights in Jan 2022
Response from Hotel Las Palomas on 2022/11/24
Una disculpa por lo sucedido, tomaremos cartas en el asunto. Gracias por sus comentarios, estaremos al pendiente de cualquier situación.

8/10 Good

Fatima, Pensacola

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice, is clean,the staff is nice, the breakfast you choose between three options, which one you want and they bring to you just one dish,if you want a breakfast buffet u need to pay for it.
Stayed 2 nights in Jan 2022
Response from Hotel Las Palomas on 2022/11/24
Thanks for staying here, your opinion is very important for us. We look forward to your next visit.

10/10 Excellent

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2022
Response from Hotel Las Palomas on 2022/11/24
Thanks for staying here, your opinion is very important for us. We look forward to your next visit.

10/10 Excellent

Maria

Traveled with family
Rooms were very clean, staff very friendly.
Stayed 2 nights in Dec 2021
Response from Hotel Las Palomas on 2022/11/24
Thanks for staying here, your opinion is very important for us. We look forward to your next visit.

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2021
Response from hotel las palomas on 2022/1/2
gracias por sus comentarios

2/10 Terrible

Juan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an issue with the room and they never refund me the 2 days. I didn't stay 2 nights only one day after issue.
Stayed 3 nights in Oct 2021
Response from Hotel Las Palomas on 2022/11/24
Sorry for what happened, we will take action on the matter to improve our service. Thanks for your opinion.

10/10 Excellent

Shanat alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room. Pool.
Stayed 1 night in Oct 2021
Response from Hotel Las Palomas on 2022/11/24
Thanks for staying here, your opinion is very important for us. We look forward to your next visit.

2/10 Terrible

Jose

Disliked: Staff & service, amenities, property conditions & facilities
Very incompetent staff!! As well as the general manager very incompetent to do the job!!
Stayed 2 nights in Sep 2021
Response from Hotel Las Palomas on 2022/11/24
We apologize for what happened, we will take action on the matter to improve our service. Thanks for your opinion.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Todo fue muy excelente
Stayed 1 night in Jul 2021
Response from Hotel Las Palomas on 2022/11/24
¡Gracias por alojarse aquí! Su opinión es muy importante para nosotros. Esperamos su próxima visita.

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2021
Response from Hotel Las Palomas on 2022/11/24
¡Gracias por alojarse aquí! Su opinión es muy importante para nosotros. Esperamos su próxima visita.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, feels safe and secure. Great price. Comfortable beds, Very clean and spacious rooms.... bed sheets are sparkling white... only one issue during our stay- the A/C was not working properly (but the temperarure was good so it didn't matter). I highly recommend this hotel.
Stayed 7 nights in Jun 2021
Response from Hotel Las Palomas on 2022/11/24
Thanks for staying here, your opinion is very important for us. We look forward to your next visit.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, the desk person was so friendly and helpful with us.
Stayed 1 night in Jun 2021
Response from Hotel Las Palomas on 2022/11/24
Thanks for staying here, your opinion is very important for us. We look forward to your next visit.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was perfect, just the guy at front desk. Worst customer service ever
Stayed 1 night in Jun 2021
Response from Hotel Las Palomas on 2022/11/24
We apologize for what happened, we will take action on the matter. Thanks for your opinion.