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Reviews of Hotel Fray Select

3 out of 5
Hotel Fray Select
130 Av. Prisciliano Sánchez Sur Centro, Tepic, Nay.

Reviews

9.6

Exceptional

Rating 10 - Excellent. 45 out of 56 reviews" "
Rating 8 - Good. 7 out of 56 reviews" "
Rating 6 - Okay. 4 out of 56 reviews" "
Rating 4 - Poor. 0 out of 56 reviews" "
Rating 2 - Terrible. 0 out of 56 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

CECILIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was very excellent 👌
Stayed 1 night in May 2024
Response from Mario S. on 2024/5/3
Cecilila thank you so much for your review. It's very nice to hear that you had a great stay with us, we look forward to seeing you again very soon!

6/10 Okay

Jorge

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Al llegar en la regadera habia cabellos y era muy notable. El servicio de cena en restaurante, muy presionados desde que llegamos, lo primero que nos dicen es cerramos en 30 minutos y asi todo el proceso a las prisas. Tienen un sistema de botonera para llamar al mesero y nadie le hace caso, su respuesta es que esta apagado, para que lo tienen entonces?
Stayed 1 night in Apr 2024
Response from Mario S. on 2024/4/10
Jorge muchas gracias por tu opinión, compartiré de inmediato tus comentarios con gerencia para mejorar, estamos para servirte!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The complimentary breakfast is amazing. Really good food.
Stayed 1 night in Apr 2024
Response from Mario S. on 2024/4/10
David thank you so much for your review, it's great to hear that you enjoyed our breakfast so much!

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again. Very nice place. Supp er was great. Breakfast was great. Our room wifi did not work but it was superseded by the quality of everything else.
Stayed 1 night in Mar 2024
Response from Mario S. on 2024/4/1
Tony thank you very much for your review of our hotel, we will immediately investigate the issue you mention with the Wifi, I do apologize about that but its great to hear to had a wonderful stay with us.

10/10 Excellent

Rafael, Bakersfield

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The highlight of my day was the incredible breakfast and the incredible customer service. This alone would make me want to return as soon as possible.
Stayed 1 night in Mar 2024
Response from Mario S. on 2024/4/9
Rafael thank you so much for your review. It's great to hear that you had a pleasant stay and enjoyed your breakfast! We look forward to seeing you again!

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
First time I stayed in Tepic. Not interested in the surrounding businesses but the walk to the centro was not bad. I enjoyed staying away from the Centro . Staff was nice and accommodating. Food was good. Dinner was the best. Would stay there again.
Response from Mario S. on 2024/1/19
Lucia thank you so much for your reivew. It's a pleasure to know that you had a great stay with us. We look forward to seeing you again soon!

6/10 Okay

Leonor

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Mario S. on 2023/10/16
Leonor gracias por darnos tu valoración, esperamos poder darte un mejor servicio en tu próxima visita, estamos para servirte!

10/10 Excellent

SELENE ANNET

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Mario S. on 2023/8/28
Selene muchas gracias por darnos tu valoración, estamos para servirte!

10/10 Excellent

Lizette E

Stayed 2 nights in Jun 2023

8/10 Good

Gladys

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as you walked in you can see the beautiful and brand new hotel. The front desk was very professional and helpful. The rooms are standard size but very beautiful and have all you could need to have a perfect stay. They offer complementary breakfast, the food is good the only down side is that it gets very busy in the weekends so you might have to wait a little bit longer for your food. We have a van with us and had no problem finding parking any of the days we stayed. The cleaning lady was great and always left the room very clean, please tip her if you can. All the rest of the staff was great, I would definitely will come back and recommend this hotel to anyone I know.
Stayed 7 nights in Feb 2023
Response from Mario S. on 2023/2/15
Gladys thank you so much for your review of our hotel. It makes us happy to know that had a great stay. We will definitively be looking for ways to improve our guest breakfast experience during busy days! We look forward to seeing you again soon.

8/10 Good

Dennys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Mario S. on 2024/5/21
Dennys agradecemos mucho tu valoración, estamos para servirte!

10/10 Excellent

Mario

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente en todo
Stayed 1 night in Apr 2024
Response from Mario S. on 2024/4/9
Mario muchas gracias por tomarte el tiempo de darnos tu opinión, fue un placer atenderte!

10/10 Excellent

Brenda

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad que todo muy bien. El personal es muy amable, las habitaciones limpias y cómodas, el restaurante está rico. Es buena opción a muy buen precio.
Stayed 2 nights in Mar 2024
Response from Mario S. on 2024/4/4
Brenda muchas gracias por darnos tu opinión! Es un placer saber que tuviste una excelente estancia y disfrutaste de nuestro restaurante, estamos para servirte.

10/10 Excellent

ramses, poza rica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien amueblado. Comodo, muy limpio. Mas o menos centrico. Muy buena opción de alojamiento. Desayuno bueno y variado.
Stayed 1 night in Mar 2024
Response from Mario S. on 2024/3/27
Ramses muchas gracias por darnos tu opinión, estamos para servirte!

8/10 Good

luis manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy nuevo, y todo muy bien
Stayed 1 night in Mar 2024
Response from Mario S. on 2024/3/4
Muchas gracias Luis Manuel por darnos tu opinión, estamos para servirte y esperamos poder volver a verte nuevamente muy pronto!

10/10 Excellent

BERENICE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Mario S. on 2024/2/23
Berenice muchas gracias por darnos tu valoración, estamos para servirte!

10/10 Excellent

Juan Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo y bien ubicado
La estancia fue agradable. El lugar está muy bien ubicado para mis planes en Tepic y está en muy buenas condiciones.
Stayed 3 nights in Feb 2024
Response from Mario S on 2024/2/20
Juan Felipe agradecemos mucho tus comentarios, es un placer saber que disfrutaste tu estancia con nosotros, estamos para servirte!

10/10 Excellent

BERENICE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, cuartos espaciosos, camas y almohadas muy comodas, excelente limpieza y personal muy amable, una super opción de hospedaje en Tepic.
Stayed 3 nights in Feb 2024
Response from Mario S. on 2024/2/20
Berenice es un placer saber que tuviste una excelente estancia con nosotros, fue un placer atenderte y esperamos poder volver a verte nuevamente muy pronto!

10/10 Excellent

Cinthya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y atencion.
Stayed 3 nights in Feb 2024
Response from Mario S. on 2024/2/20
Cinthya muchas gracias por darnos tu opinión, estamos para servirte!

10/10 Excellent

Gloria

Liked: Staff & service, amenities
Buen servicio
Stayed 2 nights in Feb 2024
Response from Mario S. on 2024/2/14
Gloria agradecemos mucho tu opinión, fue un placer atenderte!

10/10 Excellent

EDGAR ESTUARDO VIZCARRA

Liked: Cleanliness, staff & service, property conditions & facilities
Comentario
Stayed 2 nights in Jan 2024
Response from Mario S. on 2024/2/14
Edgar muchas gracias por darnos tu valoración, estamos para servirte!

10/10 Excellent

NICOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue algo muy padre la estancia
Stayed 1 night in Jan 2024
Response from Mario S. on 2024/1/22
Nicolas agradecemos mucho tu valoración, estamos para servirte!

10/10 Excellent

ANGEL IVAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Mario S. on 2024/1/22
Angel muchas gracias por tu valoración, estamos para servirte!

10/10 Excellent

Eduardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tood muy bien, aunque ya no incluye desayuno a la carta en restaurante y el nuevo desayunador ofrece poca variedad
Stayed 1 night in Jan 2024
Response from Mario S. on 2024/1/16
Eduardo muchas gracias por tu opinión, estamos para servirte! Estaremos agregando variedad al desayunador en los próximos días, esperamos puedas comprobarlo a tu regreso!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Mario S. on 2024/1/11
Muchas gracias por su valoración, estamos para servirte!

8/10 Good

Abril Julissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hola, la habitacion bastante comoda, solo que encontre detalles como que habian realizado mantenimiento, un sobrante de alfombra, un pedazo de navaja (cutter) y un pedazo de cable. Por lo que observe ese piso en gral. Tiene un area en reparacion. En la regadera al no tener division o mampara se mojo el piso en el area del lavabo. Pero muy limpio y comodo, si me volveria a hosoedar.
Stayed 1 night in Dec 2023
Response from Mario S. on 2023/12/29
Abril muchas gracias por tu opinión, he comunicado los problemas que encontraste y tomaremos cartas en el asunto de inmediato, estamos para servirte!

6/10 Okay

Tomás Alejandro

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Aún está en construcción, hay mucho ruido. La comida bien, el lugar no está mal pero se ve mucho mejor de lo que es
Stayed 1 night in Nov 2023
Response from Mario S. on 2023/11/29
Tomás muchas gracias por darnos tu opinión y te pido una sincera disculpa si experimentaste ruido durante tu estancia, te pido por favor contáctarnos directamente para ofrecerte compensación por el problema

8/10 Good

Manuel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facil llegar, cerca del centro de Tepic,nuevo pero con un solo elevador para clientes.
Stayed 1 night in Nov 2023
Response from Mario S. on 2023/11/29
Manuel agradecemos mucho tu opinión, un placer saber que tuviste una estancia placentera con nosotros. Comentarte que próximamente estaremos instalando el segundo elevador. Estamos para servirte!

10/10 Excellent

Lilia Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Oct 2023
Response from Mario S. on 2023/11/10
Lilia muchas gracias por darnos tu opinión. Es un placer saber que tuviste una excelente estancia con nosotros, estamos para servirte!

10/10 Excellent

Jesus Antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encantó
Excelente estadía en este nuevo hotel de la ciudad.
Stayed 1 night in Oct 2023
Response from Mario S. on 2023/10/11
Jesús muchas gracias por darnos tu opinión. Es un placer saber que tuviste una excelente estancia con nosotros, estamos para servirte!

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adecuada para mis necesidades
Stayed 1 night in Oct 2023
Response from Mario S. on 2023/10/5
Gloria muchas gracias por darnos tu opinión, fue un placer atenderte!

10/10 Excellent

Gloria

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Mario S. on 2023/9/29
Gloria muchas gracias por tu valoración, estamos para servirte!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Mario S. on 2023/9/22
Muchas gracias por darnos su valoración!

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agusto Limpio
Stayed 1 night in Sep 2023
Response from Mario S. on 2023/9/14
Alberto muchas gracias por darnos tu opinión, estamos para servirte!

8/10 Good

OSCAR, Zapopan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen costo calidad precio
Stayed 1 night in Aug 2023
Response from Mario S. on 2023/8/14
Oscar muchas gracias por darnos tu opinión, fue un placer atenderte!

10/10 Excellent

MANUEL RECINOS

Liked: Cleanliness, staff & service, property conditions & facilities
En general esta muy bien el hotel, el desayuno muy rico vale la pena, muy cómodo y tranquilo, volvería a hospedarme.
Stayed 1 night in Aug 2023
Response from Mario S. on 2023/8/14
Manuel muchas gracias por darnos tu opinión. Es un placer saber que disfutaste tu estancia y desayuno, estamos para servirte!

10/10 Excellent

Benito

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Mario S. on 2023/8/1
Benito muchas gracias por tu valoración, estamos para servirte!

10/10 Excellent

Ruy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy room, delicious breakfast.
Stayed 1 night in Jul 2023
Response from Mario S. on 2023/7/31
Ruy thank you so much for your review, it makes us happy to know that you enjoyed your room and breakfast!

10/10 Excellent

Edgar

Stayed 8 nights in Jul 2023
Response from Mario S. on 2023/7/25
Edgar agradecemos mucho tu valoración, estamos para servirte!

10/10 Excellent

José de Jesús

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Llegamos antes de la hora de check in, y nos pudieron entregar la habitación.
Stayed 1 night in Jul 2023
Response from Mario S. on 2023/7/24
José muchas gracias por darnos tu opinión, estamos para servirte!

10/10 Excellent

MANUEL

Stayed 1 night in Jul 2023
Response from Mario S. on 2023/7/22
Manuel muchas gracias por darnos tu valoración, estamos para servirte!

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023
Response from Mario S. on 2023/6/24
Gustavo muchas gracias por darnos tu valoración, estamos para servirte!

10/10 Excellent

Tomás

Liked: Cleanliness, staff & service, property conditions & facilities
Nada que comentar
Stayed 1 night in Jun 2023
Response from Mario S. on 2023/6/20
Tomás agradecemos mucho tu opinión, estamos para servirte y esperamos poder volver a verte nuevamente muy pronto!

6/10 Okay

Milton Jose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
En la reservación se solicito cama king, las sábanas de calidad baja muy rasposas, no parecen de algodón, falta cubre base, hay cojines decorativos de baja calidad, para ser nuevo la cortina blackout ya está rota
Stayed 1 night in Jun 2023
Response from Mario S. on 2023/6/19
Milton muchas gracias por darnos tus opinión, te pido una disculpa por lo problemas que comentas, lo comunicaremos de inmediato.

10/10 Excellent

Juan Carlos, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar
Stayed 3 nights in Jun 2023
Response from Mario S. on 2023/6/14
Juan Carlos muchas gracias por darnos tu opinión, estamos para servirte y esperamos poder volver a verte nuevamente muy pronto!

10/10 Excellent

Milton Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel, se nota lo bien cuidado, solo algo muy importante para que siga siendo mi opción, el cuidado de los blancos, mi cama no tenía funda base, funda de cajón, protector de colchón y se nota lo barato en las colchas, las toallas de buena calidad, restaurante muy bueno
Stayed 1 night in May 2023
Response from Mario S. on 2023/5/16
Muchas gracias Milton por darnos tu opinión! De inmediato analizaremos tu comentario con gerencia para seguir mejorando, estamos para servirte!

10/10 Excellent

JP

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion, es un hotel nuevo por lo tanto las instalaciones estan impecables y el personal fue de los mas atento y amable
Stayed 4 nights in Apr 2023
Response from Mario S. on 2023/4/12
JP agradecemos mucho tus bonitos comentarios. Es un placer saber que tuviste una excelente estancia con nosotros, estamos para servirte!

10/10 Excellent

LUZ DEL

Traveled with family
Liked: Cleanliness, staff & service
Limpio, seguro y familiar
Stayed 1 night in Mar 2023
Response from Mario S. on 2023/3/30
Luz muchas gracias por darnos tu opinión, estamos para servirte y esperamos poder volver a verte nuevamente muy pronto!

10/10 Excellent

Agustin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Mario S. on 2023/3/24
Agustin muchas gracias por darnos tu valoración, estamos para servirte!

10/10 Excellent

María Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Mario S. on 2023/2/28
María muchas gracias por tu valoración!