「The hotel is clean, comfortable. There are connecting rooms which is convenient for family trip and the price is relatively fair. Most importantly, there are many hiking routes nearby.」
「Absolutely stunning views from room and restaurant. I stayed in the Naturhus, and my room was a little dated, but I was there for the lovely balcony overlooking the lake. If you want a more updated room, choose one in the main building. 」
「I paid Chf112.- they told me I will get a bunk bed room with sharing bathroom and toilet. I booked a double room with private bathroom. Finally I need to pay CHF210.- to change to a very small room with private bathroom but without any facilities!!!!!!! No air conditioning, no kitchen, no fridge.......」
「Ein gemütliches Hotel mitten im Zentrum. Sehr netter Empfang mit vielen Tipps für die Umgebung. Das Zimmer war sehr sauber und geräumig. Der Balkon ist sehr angenehm. Cafemaschine auf dem Gang ist eine nette Option für Zwischendurch. Das Bett war für meinen Geschmack ein wenig zu hart. Das Frühstück könnte etwas abwechslungsreicher sein, dafür gibt es von allem etwas: Brot, Müsli, frische Eierspeisen, Yogurt, Käse, Schinken etc. Morgenzeitung top.
Zufuss ist man schnell am See, in Restaurants,...
「The hotel was such a unique experience, in an amazing beautiful setting. But the staff were what made the stay so exceptional. They were so friendly, helpful and accommodating. They made our stay exceptional.」
「Boutique Hotel Schluessel was perfect for a remote getaway. The staff are incredibly friendly and cannot do enough for you. The hotel rooms are spacious and clean and there are lots of amenities including a self service mini bar, hairdryers and drinking water faucets in the rooms. Our room was warm in the heat of the summer but we were provided with fans which kept the room cool. Would recommend eating at the hotel restaurant - a beautiful setting for dinner and fresh ingredients used. The...
「Everything is ok except the check in because the hotel staff not always stay at hotel and need phone call him when reach hotel. But the breakfast is good taste and service for them also ok.」
「An incredibly charming, and a well maintained historic hotel. Staff was really nice, and the breakfast (with that view) was something I looked forward to everyday. Also its location is ideal; it's right next to the Riggi train, the ferry stop and the bus stop. How perfect is that?! Got the most stunning pictures right from my room's shared balcony, morning, evening and even nighttime! Easy access to pretty much all tourist hotspots all around Lake Lucerne and other places.
The few things I...
「My wife and I stayed here for a part of our honeymoon. The spa, views, pool, food, and staff were all incredible. We spent a day in Lucerne and based on a recommendation from the staff, took a nice easy hike just outside of the hotel, which had great views. They even upgraded our room when they found out it was our honeymoon. Our only regret is not spending more time here.」
"The room is good but the check in experience is really bad. The staff at the check in counter is impolite and rude. He was not wearing a name tag and he almost broke our passports. He pressed our passports in 360 degree turn with “deadly force” and it was terrible. When he asked us to pay the city taxes, he just bang on the machine twice with his hand. I hope the hotel can do some training for the check-in counter staffs. "