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Reviews of Prima Tel Aviv Hotel

4 out of 5
Prima Tel Aviv Hotel
Hayarkon 105, Tel Aviv

Reviews

8.2

Very Good

Rating 10 - Excellent. 103 out of 240 reviews" "
Rating 8 - Good. 79 out of 240 reviews" "
Rating 6 - Okay. 31 out of 240 reviews" "
Rating 4 - Poor. 21 out of 240 reviews" "
Rating 2 - Terrible. 6 out of 240 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

DAVID

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every good
Stayed 1 night in Apr 2024

8/10 Good

Aline

Liked: Cleanliness, property conditions & facilities
Good time
Stayed 2 nights in Mar 2024
Response from Prima tlv on 2024/3/30
Dear Guest,Thank you, looking forwards to see you again.Best regards,Hotel's management.

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and Friendliness with a View
My sister and I were in Israel for 24 days, and we came back to the Prima Tel Aviv twice. We paid a slight upgrade so we'd have the incredible view of the sea and some extra seating to spread out over 3-day weekends. The staff was terrific--they greeted us like old friends on our second stay. The buffet breakfast is wonderful and delicious. The location is within easy walking distance of restaurants, shopping, and of course the beach and the promenade. It's a fairly small hotel so it feels very homey--the lobby is comfortable and always offers hot coffee or tea. We loved the Prima and will surely come back again.
Stayed 3 nights in Jan 2024
Response from Prima tlv on 2024/3/30
Dear Guest,Thank you, looking forwards to see you again.Best regards,Hotel's management.

10/10 Excellent

Robyn

Traveled with group
Would Stay Again!
The customer service was awesome! And the location can’t be beat.
Stayed 1 night in Feb 2024
Response from Prima tlv on 2024/3/30
Dear Guest,Thank you, looking forwards to see you again.Best regards,Hotel's management.

6/10 Okay

Marcel

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Prima tlv on 2024/3/30
Dear Guests,Thank you.Hotel's management.

4/10 Poor

Aron

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

ariella

Stayed 1 night in Dec 2023

6/10 Okay

Diva

Traveled with family
Wifi was awful centrally located
Stayed 3 nights in Sep 2023
Response from Hotel's Management on 2023/10/4
Thank you for your feedback on our Wi-Fi. We apologize for any inconvenience this may have caused. We are working to improve our Wi-Fi service, and we appreciate you bringing this issue to our attention.

6/10 Okay

Preston

Liked: Staff & service
Disliked: Property conditions & facilities
Response from Hotel's Management on 2023/9/18
Thank you for your review.

10/10 Excellent

Marc-André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for solo travelers
Perfect little hotel close to the sea. Complimentary snacks and beverages are a nice addition.
Stayed 1 night in Sep 2023
Response from Prima Tel Aviv Management on 2023/9/14
Thank you so much for your wonderful review!Hope to see you again soon

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like bar and night club
Stayed 4 nights in Sep 2023
Response from Guest Relations Department on 2023/9/11
Dear Ahmed,Thank you so much for your great review!We are glad that you liked Yassou restaurand below the hotel and will forward the compliments.Hope to see you again soon.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Prima Tel Aviv Management on 2023/8/9
Thank you for your rating!

4/10 Poor

Nahal

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Reception on 2023/7/7
Thank you for your rating

10/10 Excellent

Sigal (Ben)

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Prima tlv team. on 2023/6/24
Dear Sigal,Toda raba for giving us 10 from 10, hope to see you again in the future.Best regards.

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023
Response from Prima Tel Aviv Management on 2023/5/12
Dear Jaime,Thank you for your great review!Looking forward to seeing you soon

10/10 Excellent

Morris

Liked: Cleanliness, property conditions & facilities
It is a small hotel and the staff were extremely courteous and helpful
Stayed 12 nights in Mar 2023
Response from Prima Tlv Team. on 2023/3/19
Dear Morris,Thank you very much for this wonderful and positive review.We are hoping to see you again in the future.Best regards.

10/10 Excellent

allyne

Stayed 1 night in Feb 2023
Response from Prima Tlv Team on 2023/3/16
Dear Allyne,Thank you for the positive feedback.We hope to see you again in the future.Best regards.

2/10 Terrible

Leon

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, comfortable bed, and fabulous staff! They were very helpful, friendly, and accommodating. I would definitely stay here again. The breakfast was fine, albeit a bit short for us vegans. The only negative was the elevators, which were quite small and didn't have automatically opening doors.
Stayed 1 night in Dec 2022
Response from Prima tel aviv hotel. on 2022/12/12
Dear Anita,Wow what a wonderful review, thank you we are looking forwards to see you again in the future.Best regards.

6/10 Okay

Tatiana, Peabody

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
My room was tiny, clean but not in the best condition. Very loud outside noise at night. The location was wonderful and the staff were very nice. My stay was pleasant but would not book again.
Stayed 4 nights in Nov 2022
Response from Laila on 2022/11/23
Dear TatianaWe recommend you to check size of the room in any future booking. Please note you chose a hotel in front of the beach and bellow there is the Greek Yassou Restaurant sometimes it's a bit noisy on weekend. It's Tel Aviv ;-) Hope to see you again! Kind regards, Laila - Guest Relations Manager

10/10 Excellent

Naomi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay and a great location
The staff was spectacular!! Tomer and Rinna were so helpful and kind!! It is the perfect location
Stayed 2 nights in Jul 2022
Response from Prima Tlv on 2022/8/3
Dear Naomi, Thank you vey much for the wonderful review. We will be happy to host you again in the future. Best regards, Hotels Managements.

6/10 Okay

William

Traveled with family
Liked: Cleanliness, staff & service
Close to beach
Nicely located, front end staff polite and friendly
Stayed 2 nights in Jul 2022
Response from Prima Tlv on 2022/7/18
Dear William, Thank you for the review. Best regards.

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor value for money - stay away
Definitely not a 4* hotel and the level of cleanness and maintenance is not even meeting the expectations for a 3* one. Everything in the room is in a dire state - soiled and dirty sofa, missing lights, dirty air conditioner and vent, windows have apparently not been cleaned in this century. There's no iron in the room and you need to go to the basement where there's a dirty iron with a broken power cable, so use it at your own risk of electrocution
Stayed 6 nights in May 2022

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Hotel managements. on 2022/5/24
Dear Carl, Thank you very much. Best regards

8/10 Good

Geva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very nice' the room is of good size, the staff is friendly, good breakfast. Two cons - one is that beacuase the windows are not sound proof, and the location is very central. there is lots of noise from the outside during the night. The 2nd is about the misleading information - the ad shows that the hotel provieds parking (there is a P symbol), in actual life it doesn't.
Stayed 1 night in May 2022
Response from Hotel managements on 2022/5/16
Dear All, Thank you very much for your nice review. We are sorry for the miss understanding with the parking issue because there is no parking lot for our hotel. We will be happy to see you again in the future. Best regards.

10/10 Excellent

Zhanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2022
Response from Hotel management on 2022/5/6
Dear Zhanna, Thank you. Best regards.

10/10 Excellent

morris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The restaurant breakfast was terrific. The hotel was extremely clean.
Stayed 9 nights in Apr 2022
Response from Prima Tel Aviv. on 2022/4/16
Dear Morris, Thank you very much for this positive and wonderful review we were happy and exited to read, looking forwards seeing you in the future. Best regards, Hotel managements.

10/10 Excellent

Ami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, comfortable bed, and free fancy chocolate in my room!
Stayed 2 nights in Apr 2022
Response from Hotel management. on 2022/4/9
Thank you very much for your positive review.

4/10 Poor

ari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There is a very popular Greek restaurant located on the ground floor called yassou. At night starting around 9pm the restaurant begins loud thumping vibrating disco music that amplifies through the walls, even to our fourth floor, and just doesn’t stop until 1:30 am. In spite of calling desk multiple times and their repeated apologies nothing is done and sleep is impossible . It’s really a shame since otherwise the hotel is great. But being unable to sleep due to incessant bass is just not feasible.
Stayed 6 nights in Mar 2022
Response from Margi Liran on 2022/3/20
Dear Ari I'm sorry to hear that the noise interfered with your stay at our hotel. In case you would turn to the reception, we would be happy to resolve this Best regards Margi Liran

8/10 Good

denise

Liked: Cleanliness, staff & service
Room was very small and windows were so dirty you could not see out of them. On the plus side great location and very helpful staff. The price was also very reasonable.
Stayed 3 nights in Feb 2022
Response from Prima tel aviv on 2022/2/27
Dear Denise, Thank you for taking time to write this nice review. I am sorry if the windows were not very clean , the wheather was rainy and windy. You booked a single small room of 9 meters square but we upgraded the room to be bigger than the room that you have booked, sorry you felt that the room is very small. We are looking forwards to see you again in the future. Best regards, Hotel management.

6/10 Okay

Joseph

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
Great location, friendly staff
Stayed 7 nights in Nov 2021
Response from Saher. on 2021/12/4
Dear Joseph, Thank you. Best regards, Hotel management.

4/10 Poor

Ido

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall disappointed about my stay in this hotel, although the location is very good and the staff was friendly, the Wifi doesn't work well which makes it hard for business travelers. In addition, the windows are not noise proof and it was really noisy from the street, the air-condition and ventilation system needs attention as well, as it brings bad smell to the room. I would not recommend at all.
Stayed 4 nights in Oct 2021
Response from Liran on 2021/11/4
Dear Guest We will review your claims regarding the internet and street noise and try to learn them Each room inspected before being handed over to the guest and unfortunately we missed the noise from the air conditioning. When you contacted the receptionist, you were offered to move room but for reasons reserved with you, you chose not to move I'm sorry we did not live up to your expectations and will do everything we can to learn and improve Regards The hotel management

10/10 Excellent

Shlomi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Saher. on 2021/9/11
Thank you.

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel with great location
Nice boutique hotel in great location. Good size rooms with a view to the sea. no pool on site or parking.
Stayed 3 nights in Jul 2021
Response from Nir on 2021/8/3
We appreciate your positive review of our hotel and we hope you enjoyed your stay with us

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Amazing Hotel! Location is great! Beautiful spacious room!
Stayed 5 nights in Jul 2021
Response from Saher. on 2021/7/29
Thank you dear guest.

2/10 Terrible

Esti

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The air conditioning didn’t work
Stayed 1 night in Jul 2021
Response from Saher. on 2021/7/26
The reservation was cancelled and the guest did not stay in the room more than few hours, she got her money back and left.

10/10 Excellent

ayelet

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in Tel Aviv !!! Service was on point . Room was perfect for our 1 week Stay !
Stayed 7 nights in Jul 2021

10/10 Excellent

Hasida

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel experience, best location,
I had best time in this hotel, location is unbelievable, super centered, room was beautiful, bright and clean. everyone in the hotel was kind and pleasant. i would go back there in a heart beat .
Stayed 7 nights in Jun 2021
Response from Saher. on 2021/7/1
Dear Guest, Thank you very much for your positive feedback, we were very happy to read your review about your stay with us. We are looking forwards seeing you again in the future. Best regards, Hotel management.

8/10 Good

liora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021
Response from Saher. on 2021/6/19
Dear Liora, Thank you very much. Best regards.

6/10 Okay

hamed

Stayed 4 nights in Jun 2021
Response from Saher. on 2021/6/21
Thank you.

10/10 Excellent

Kobi

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2021
Response from Nir on 2021/6/11
Thank you Kobi for your high rating. We're happy you're pleased with your choice of our hotel.

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, parking next door
Stayed 1 night in Jun 2021
Response from Saher. on 2021/6/8
Thank you very much for giving us the high score.

10/10 Excellent

Elia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel right on the sea front. Fabulous helpful staff, amazing comfort and cleanliness.
Stayed 5 nights in May 2021
Response from Nir on 2021/5/21
We appreciate your feedback and are happy you had such a positive stay with us.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Saher. on 2021/5/11
Dear Jose, Thank you very much. Best regards, Hotel management.

6/10 Okay

Jordan

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Feb 2020
Response from Nathalie on 2020/3/10
Dear Jordan, Thank you for rating the hotel. Best regards, Prima Tel-Aviv

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugano - ZH
Amazing location with spectacular view! Due to being winter heat centrally controlled. Room too warm for me BUT hotel kindly moved me to a larger room w’large windows for me to open. Very grateful!
Stayed 4 nights in Feb 2020
Response from Nathalie on 2020/2/16
Dear Michelle, Thank you for your time and giving a review on the hotel. We are glad to hear that you found the location comfortable and that the larger room was better for you. We try our best to give the best service for our guest to their stay unforgettable. We hope that you had a perfect trip to Tel-Aviv and you are always welcome to stay with us again if you ever come back to Israel. Best regards, Prima Tel-Aviv

10/10 Excellent

Stanley H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation
Goog
Stayed 1 night in Jan 2020
Response from Saher on 2020/1/23
Dear Guest, Thank you very much. Best regards, Hotel management.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Saher on 2020/1/19
Dear Guest, Thank you very much Best regards Hotel management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed in the afternoon the small appetizer bar. The front desk called to check in at the end of my stay to ask if I was happy. The only part I did not like was the bathroom not sure if the floor needs to be updated or cleaned with bleach?
Stayed 3 nights in Jan 2020
Response from Nathalie on 2020/1/10
Dear Sir/Mam, Thank you for your time and giving a review on the hotel. We really appreciate your positive feedback and really hope that you enjoyed your trip to Tel-Aviv. You are always welcome to stay with us again if you ever come back to Israek. Best regards, Prima Tel-Aviv