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Reviews of Hotel Plaza Juan Carlos

4 out of 5
Hotel Plaza Juan Carlos
Colonia Palmira, Apartado Post, Tegucigalpa, Francisco Morazan

Reviews

9.4

Exceptional

Rating 10 - Excellent. 178 out of 237 reviews" "
Rating 8 - Good. 40 out of 237 reviews" "
Rating 6 - Okay. 11 out of 237 reviews" "
Rating 4 - Poor. 3 out of 237 reviews" "
Rating 2 - Terrible. 5 out of 237 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Erick

Stayed 1 night in Jan 2024
Response from Mely Zelaya on 2024/4/10
gracias por su evaluacion le esperamos pronto en esta que es su casa

10/10 Excellent

Erick

Stayed 3 nights in Jan 2024

10/10 Excellent

Arnol Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It takes away from the bad image that Tegucigalpa has. This hotel is a must in the city. Clean and organized. The view from the balcony is so beautiful. I would definitely recommend this hotel to anyone looking to have fun and explore.
Stayed 1 night in Dec 2023

8/10 Good

HYONG BONG

Stayed 2 nights in Dec 2023

10/10 Excellent

Maritza

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Aug 2023

10/10 Excellent

Edwin

Stayed 1 night in May 2023
Response from Melisa Zelaya on 2023/5/22
muchas gracias por su evaluación, cualquier duda estaremos a la ordensaludos

2/10 Terrible

Alejandro

Business traveler
Disliked: Staff & service
Well, this is by far the worst experience ever in the world. If you want to wake up to the banging of your door by an ARMED security staff of this hole, book it. Don’t even complain to front desk, not even in the worst scums of the world there is a person as rude as the employees of this “hotel”
Response from Melisa Zelaya on 2023/5/18
Good morning Mr. Alejandro.Thank you very much for your comments, they have already been transferred to the management team and they will take the necessary measures.I only comment, for security reasons all people entering the hotel must be registered, these are already internal policies and as employees we must follow them.We hope you can return soon and be able to change the concept of the hotel.If you need anything else do not hesitate to contact us.

10/10 Excellent

Pichu

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and chill
Stayed 1 night in May 2023
Response from Melisa Zelaya on 2023/5/18
thank you so muchplease come back soon

10/10 Excellent

Suleyman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelent the location, thing to do around, sightseeing, and the most important how fast I was served
Stayed 9 nights in Apr 2023
Response from Melisa on 2023/4/14
Good morning, we appreciate your feedback, we hope you return very soon

10/10 Excellent

Kathy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!!!!
Stayed 1 night in Mar 2023
Response from Melisa Zelaya on 2023/3/8
thank you so much!

10/10 Excellent

william

Stayed 1 night in Feb 2023
Response from Melisa Zelaya on 2023/2/17
gracias por su evaluación esperamos que regrese muy pronto a visitarnossaludos

8/10 Good

geobanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy buen servicio
Stayed 2 nights in Jan 2023
Response from Departamento de Recepcion on 2023/2/3
Muchas Gracias por su Estancia, Le Esperamos Nuevamente.

10/10 Excellent

MARLON

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Good food. Excellent service. Reasonably priced.
Stayed 3 nights in Jan 2023
Response from Melisa Zelaya on 2023/1/24
Good morning, thanks for your evaluation, for us it was a pleasure to have you visit, come back soon

10/10 Excellent

SANTOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real good
Stayed 1 night in Jan 2023
Response from Melisa Zelaya on 2023/1/18
thank you so muchcome back soon

8/10 Good

Oscar, Bogota

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for business trip.
Response from Melisa Zelaya on 2023/1/18
thank you, please come back soon!

10/10 Excellent

Paul

Stayed 1 night in Jan 2023

10/10 Excellent

yoel

Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Dec 2022
Response from Melisa Zelaya on 2022/12/12
muchas gracias por su evaluaciónsaludos

8/10 Good

Rene

10/10 Excellent

Luis A

Stayed 1 night in Dec 2022

10/10 Excellent

Leonel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los precios del restaurante del hotel son muy elevados
Stayed 1 night in Nov 2022
Response from Melisa Zelaya on 2022/11/30
gracias por su evaluación y sus comentariosserán compartidos al gerente del área para su consideraciónle esperamos pronto, saludos

10/10 Excellent

Kemberlie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff did a great job in making sure I had everything I needed.
Response from Melisa Zelaya on 2022/11/10
thank you for your comment, we hope you come back very soon, it will be a pleasure to have you visit

8/10 Good

Armando

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and comfortable. Staff is very welcoming. Many restaurants around the area.
Stayed 1 night in Nov 2022
Response from Melisa Zelaya on 2022/11/8
thank you very much for your comments, come back soon, well be waiting for you

10/10 Excellent

Miriam, MIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

6/10 Okay

Lucy Bridget

Stayed 1 night in Oct 2022

10/10 Excellent

Guillermo

Stayed 1 night in Sep 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Kemberlie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The experience was great
Stayed 7 nights in Sep 2022
Response from Melisa Zelaya on 2022/9/26
thank you so much!come back soon

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were exceptionally respectful and always looking for the best of the customers
Stayed 7 nights in Aug 2022
Response from Melisa Zelaya on 2022/9/8
thank you very much for your eveluacion and comment. we hope you will return very soon

8/10 Good

SANDRA E

Stayed 1 night in Sep 2022
Response from Melisa Zelaya on 2022/9/6
muchas gracias por su evaluación, le esperamos pronto

10/10 Excellent

Fiorella

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022
Response from Melisa Zelaya on 2022/9/5
gracia por su evaluación, le esperamos pronto.saludos

10/10 Excellent

Felix E.

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
One restaurant staff member was not very helpful.
Stayed 1 night in Aug 2022
Response from Melisa Zelaya on 2022/8/27
thank you very much for your comments, if you could share the name of the person who attended you we would appreciate it, we hope you return very soon

8/10 Good

Liza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención y limpieza,
Stayed 2 nights in Aug 2022
Response from Melisa Zelaya on 2022/8/9
gracias por su evaluación y comentarios esperamos que regrese muy pronto saludos

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tegucigalpa View from my Room
Great Hotel, wonderful Service and amenities , Breakfast was incredible .. Totally 100% Recommended ..
Stayed 3 nights in Jul 2022

10/10 Excellent

KERLY LORENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Melisa Zelaya on 2022/8/5
gracias por su evaluación le esperamos pronto Saludos

10/10 Excellent

David

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
The staff was very attentive to my every need. Restaurant was fabulous
Stayed 1 night in Jul 2022
Response from Melisa Zelaya on 2022/7/27
thank you very much for your evaluation and your comments, come back soon, we will be waiting for you

10/10 Excellent

EDITH

Business traveler
Liked: Cleanliness, staff & service
Very clean and with excellent staff
Stayed 2 nights in Jul 2022
Response from Melisa Zelaya on 2022/7/16
thank you very much for your evaluation and your comments, we hope you will return very soon

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, but with events, the elevator use was impossible, could be 12-15" before you could get to your room. The catering may be amazing, but the restaurant served the same thing all the time and a la carte. So salmon, would not come with a veggie and potato, just a plop of salmon. By the time you ordered those things, it'd be $50 which is very expensive, and it wasn't really prepped or presented like a $50 plate, or seasoned or marinated or anything. Salads would be all over the place, like 31 croutons and 13 pieces of lettuce in a caesar once. A bread salad! Now Melissa Zelaya made some special deliveries for family and she is brilliant and deserves to run the place, if she doesn't already - so if you go and want food or niceties or anything, find her, tip her, she had flowers and pizza and candy and all kinds of things sent to my spouse and family, and THAT was magic, thanks to her!
Stayed 24 nights in Jun 2022
Response from Melisa Zelaya on 2022/7/16
Jeremy, thank you very much for your feedback, your evaluations help us improve. I am infinitely grateful for the words you give me, it is actually an honor to have been able to help you. I hope they come back very soon

8/10 Good

Cesar A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Melisa Zelaya on 2022/6/25
gracias por su evaluación, le esperamos pronto

8/10 Good

ATUL

Stayed 2 nights in Jun 2022
Response from Melisa Zelaya on 2022/6/8
gracias por su evaluacion le esperamos de nuevo

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse, muy limpio y buena atención.
Stayed 1 night in Apr 2022
Response from Melisa Zelaya on 2022/4/18
muchas gracias por su cometario Ana la esperamos pronto en esta que es su casa

10/10 Excellent

Brian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff is amazing. Food is delicious. I will stay here again.
Stayed 1 night in Apr 2022
Response from Melisa Zelaya on 2022/4/2
thank you so much Brian. hope to see you very soon best wishes

10/10 Excellent

Franklin, Alajuela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2022
Response from Melisa Zelaya on 2022/3/29
gracias Franklin, te esperamos pronto

10/10 Excellent

Elder

Stayed 1 night in Feb 2022

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and accomodations
Stayed 1 night in Feb 2022
Response from Melisa Zelaya on 2022/2/17
gracias por sus comentarios, le esperamos pronto

10/10 Excellent

Marco

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and dedicated staff and beautiful and clean ambiance. The hotel is full of statues and beautiful decor. Thank you
Stayed 2 nights in Jan 2022
Response from Roberto Ortiz on 2022/2/9
Gracias por sus comentarios, le esperamos nuevamente.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smart and helpful
Stayed 3 nights in Jan 2022
Response from Roberto Ortiz on 2022/2/1
Gracias por sus comentarios, le esperamos Nuevamente!

10/10 Excellent

BELINDA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Roberto Ortiz on 2022/1/13
Gracias por su calificación, le esperamos nuevamente.