This was the worst experience we’ve ever had :(
Our room cards suddenly stopped working at 11am when we were rushing to get ready and check out. So we were locked out and it made us late to our next appointment and added so much unnecessary stress to our day. Dirtiest couch I’ve seen in the lounge. The front desk staff was completely incompetent and unprofessional, except for 2 individuals that knew their job and understood hospitality. They mismanaged our booking, took them 20 minutes to find my parents’ booking because they arrived a day later than their reservation arrival date. I had talked to 2 staff members about their later arrival the day before to make sure their check-in would go smoothly after their long travel. But they just don’t know how to do their job and they almost made my parents pay again!! The room was accidentally booked for 1 person, so it only had 1 breakfast. I paid for the extra breakfast for my parents during their check-in because we learned from another staff member that it is significantly cheaper to pay at check-in. The staff member that checked my parents in had no clue about this, had to go talk to other staff, and kept no record of my payment. The next day when my parents were checking out, the staff tried to charge them again for that breakfast that I paid for the day before. We were in a rush and had to catch our ride to the next destination so this made our checkout so frustrating and absolutely ruined our day.
Narges
於 2025 年 7 月住了 2 晚
10/10 有夠讚
boris,studio city
情侶出遊
2025 年 7 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The view from the room is unbelievable
boris
於 2025 年 6 月住了 2 晚
2/10 很糟糕
Elina
2025 年 7 月 1 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Very disappointing service and amenities. Hotel looks nice on pics but its outdated. They sell day passes to the pool on weekends so it gets packed and hotel guests dont get chairs/umbrellas. Elevator access is very inconvenient. Security is lacking. The bar is terrible
Elina
於 2025 年 6 月住了 5 晚
4/10 不太好
Daniel Eran,Berlin
家庭旅遊
2025 年 6 月 17 日
不喜歡:住宿環境和硬體
Spa and restaurants were nice but the room was pretty rough, Bluetooth speaker didn’t work, coffee pods but no maker (hotel said they’d check and bring one up but didn’t) no minibar, loud at night and curtains didn’t quite cover the windows so it’s not dark. My window was cracked. Apparently it’s the overpriced place for UN staff to stay because they don’t care about the price. So many better options.
Daniel Eran
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Gurgen
2025 年 5 月 18 日
Gurgen
於 2025 年 5 月住了 2 晚
6/10 一般般
TAKESHI
2025 年 5 月 10 日
不喜歡:員工素質
TAKESHI
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Özgür
2025 年 4 月 26 日
Özgür
於 2025 年 4 月住了 4 晚
10/10 有夠讚
Ali ihsan
2025 年 4 月 16 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ali ihsan
於 2025 年 4 月住了 2 晚
10/10 有夠讚
真實旅客
商務旅客
2025 年 4 月 15 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
excellent hotel, nice and friendly staff. Anuki at the front desk was very friendly.
真實旅客
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Rory
2025 年 3 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location in Tbilisi city centre, 30 mins walk from this hotel gets you to a lot of tourist attractions and the cable car to Mtatsminda fun park on the hill overlooking the city. Hotel has some great options for eating Asian and Italian in house and is very close to some great Georgian restaurants.
Rory
於 2025 年 3 月住了 4 晚
10/10 有夠讚
Ahmet
2025 年 3 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ahmet
於 2025 年 3 月住了 2 晚
10/10 有夠讚
John
商務旅客
2025 年 3 月 1 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
John
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Erkan
2025 年 2 月 28 日
Erkan
於 2025 年 2 月住了 1 晚
4/10 不太好
Hamza
2025 年 2 月 16 日
Hamza
於 2025 年 2 月住了 2 晚
10/10 有夠讚
MURAT
2025 年 2 月 15 日
MURAT
於 2025 年 2 月住了 1 晚
8/10 不錯哦
WALEED
團體旅遊
2025 年 2 月 12 日
喜歡:員工素質和住宿環境和硬體
不喜歡:整潔度
WALEED
於 2025 年 2 月住了 7 晚
10/10 有夠讚
Karol
2025 年 1 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Karol
於 2024 年 9 月住了 3 晚
10/10 有夠讚
Efekan
2025 年 1 月 1 日
Efekan
於 2024 年 12 月住了 2 晚
4/10 不太好
Mathias Højbjerg
2024 年 12 月 29 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
All good until we wanted to try out the bar on the 18 floor - we ordered 4 different drinks and just enjoyed our self with a card game - we was totally alone in the bar except 3 staff members. We were told, that we had to leave if we played cards, because it was strictly forbidden in the bar - very rude and specially because we were the only people in the whole bar….
Very bad experience
Mathias Højbjerg
於 2024 年 12 月住了 2 晚
8/10 不錯哦
WALEED
2024 年 12 月 12 日
喜歡:整潔度、員工素質和住宿環境和硬體
WALEED
於 2024 年 11 月住了 5 晚
10/10 有夠讚
真實旅客
商務旅客
2024 年 12 月 1 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2024 年 11 月住了 2 晚
6/10 一般般
Miranda
2024 年 11 月 14 日
Miranda
於 2024 年 10 月住了 3 晚
10/10 有夠讚
Batuhan
商務旅客
2024 年 11 月 14 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Batuhan
於 2024 年 11 月住了 2 晚
8/10 不錯哦
Ali
2024 年 10 月 13 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Check in time is 15.00. It must be early Check in option