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Hotel & Suites Mo Sak

3.5 star property
Tranquil ocean views complement lush gardens at this coastal retreat where expertly crafted cocktails and memorable meals enhance the relaxation experience

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Hotel & Suites Mo Sak offers a seaside escape with serene gardens and a spa for rejuvenating treatments. Enjoy a coffee shop for morning pick-me-ups, a restaurant serving authentic Mexican cuisine, and free WiFi throughout to stay connected.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
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About this property

Hotel & Suites Mo Sak

  • Hotel by the sea
  • Consider a stay at Hotel & Suites Mo Sak and take advantage of a grocery/convenience store, a coffee shop/cafe, and a garden. Treat yourself to a massage or other spa services. The on-site Mexican cuisine restaurant, MO SAK, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a business center, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Free self parking
    • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
    • A 24-hour front desk, a TV in the lobby, and tour/ticket assistance
  • Room features
  • All guestrooms are individually furnished, and offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Egyptian cotton sheets and down comforters
    • Bathrooms with rainfall showers and free toiletries
    • 32-inch flat-screen TVs with cable channels
    • Ceiling fans, daily housekeeping, and desks

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Hotel Loma Real
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8.4 out of 10, Very Good, 411 reviews
The price is NT$2,888
NT$3,176 total
includes taxes & fees
May 21 - May 22
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Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 4:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: MXN 200

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Airport shuttle transfer per adult: MXN 230 (one-way)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 80 to 190 per person
  • Airport shuttle fee: MXN 280 per vehicle
  • Late check-out fee: MXN 200 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Parking height restrictions apply

Frequently asked questions

Is Hotel & Suites Mo Sak pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel & Suites Mo Sak?

Check-in start time: 1 PM; Check-in end time: 4:00 PM. After-hours check-in is not available.

What time is check-out at Hotel & Suites Mo Sak?

Check-out is at noon. Late check-out is available for MXN 200 (subject to availability).

Does Hotel & Suites Mo Sak provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 280 per vehicle applies.

Where is Hotel & Suites Mo Sak located?

Located in the heart of Tapachula, this hotel is within a 10-minute walk of Miguel Hidalgo Central Park and Archaeological Museum of Soconusco. Bicentennial Park and Plaza Cristal Shopping Center are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.8

Cleanliness

7.4

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 29 out of 60 reviews
Rating 8 - Good. 22 out of 60 reviews
Rating 6 - Okay. 3 out of 60 reviews
Rating 4 - Poor. 2 out of 60 reviews
Rating 2 - Terrible. 4 out of 60 reviews

Reviews

Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable, great staff , coffe shop and pastries, best in town
Stayed 2 nights in Mar 2022
Verified

2/10 Terrible

EUKARIS

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

NO RESERVEN EN ESTE HOTEL NUNCA

Fatal, íbamos a comprar una noche más y nos sacaron de hotel como a unos perros porque aún cuando ya se le había informado al supuesto gerente que nos quedaríamos una noche más y él aún así colocó las habitaciones como disponibles y no nos informaron nada yo baje a las 9am para tratar de que me ayudaran con el pago porque la tarjeta no se aparecía la compra y fue hay cuando me indicaron que no podíamos continuar en el hotel. El chico de la limpieza súmante amable pero la atención al cliente un ASCOOOOO…
Stayed 2 nights in Dec 2021
Verified

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ok, expedia sucks. I submi th s complaint because my serervation was for 12/ 13/ 2021, not the 8. But expedia never got back to me.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Du bon service
Stayed 5 nights in Nov 2021
Verified

10/10 Excellent

Mauro César

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel barato y cómodo, excelentr atención.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

víctor manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel, vale la pena considerarlo.

Fue una excelente reservación. El hotel cumple en forma absoluta con todos los aspectos referentes a comodidades y servicio. El personal administrativo y de servicios son EXCELENTES...., en atención, amabilidades y prestancia para resolver mis necesidades o requerimientos. Una instalación con CERO ruidos.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Xxx

Muy bien
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
La ubicación es excelente, muy amables, todo bien en la estadia
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and rooms are updated and in great condition. Staff helpful and friendly. Convenient location near restaurants and all services.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. very good service and cleaning.......
Stayed 3 nights in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.uy buen hotel y atención . personal muy capacitado y atento. servicio y atención .
Stayed 1 night in Dec 2018
Verified

8/10 Good

DDA

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Clean rooms. Fairly quiet. WiFi worked as it should. Very close to an Oxxo store. An unexpected surprise.
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Jessy

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito limpio muy agradable personal ... Bonito lugar cómodo...
Stayed 4 nights in Sep 2018
Verified

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, room comfort

HOTEL APACIBLE Y SEGURO

ES UN HOTEL CON EXCELENTE ATENCIÓN, LIMPIO, BUENAS CAMAS, RELATIVAMENTE REMODELADO, SU UBICACIÓN ES UN POCO INCOMODA CUANDO HAY QUE IR A LA PLAYA O SALIR DE LA CIUDAD HACIA ESA DIRECCIÓN, CONFLICTIVO EL TRANSITO EN EL CENTRO DE LA CIUDAD Y QUE HAY QUE ATRAVESAR.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena experiencia

La habitacion muy comoda, los servicios tambien, el baño muy bien, el personal muy amable
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

The hotel was very clean and very comfortable. The staff did not speak English but we're incredibly helpful and friendly! I would stay here again anytime!
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Bonito, instalaciones buenas. las camas algo duras, en lo demas todo esta bien.
Stayed 2 nights in Mar 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good Hotel.....................................................
Stayed 1 night in Mar 2018
Verified

2/10 Terrible

Dee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The prior reviews were misleading

We stayed in this hotel for one night, as we traveled a day earlier than expected and our preferred hotel was not available. It was a very modest hotel with uncomfortable beds and pillows; only one sheet (very deteriorated and old) as cover, not a comforter or bed spread. It would had been ok, until the morning after we stayed there I read a review from a person who traveled a week earlier and said they found LICE in the beds and that the workers indicated that they do not wash the bed sheets to save water. I personally didn’t find anything on the bed but just the thought of it makes me queasy.
Stayed 1 night in Mar 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel, para llegar en plan de trabajo, en general el personal de recepción es muy amable !
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Como siempre, es agradable la estancia en este lugar, todo excelente.
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL AGRADABLE, EXCELENTE PARA HOSPEDAJE

Personal Agradable, Está SERCA del centro: bancos, restaurante etc.
Stayed 1 night in Jan 2018
Verified

8/10 Good

HECTOR

Liked: Staff & service, property conditions & facilities

Ubicáción excelente

Muy bien, la ubicación del hotel excelente.
Stayed 2 nights in Dec 2017
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities

Hotel did not live up to website

We chose the hotel because of the 24 hour desk and the restaurant. We assumed there would be a staff member who spoke English. We did not find a restaurant - we were led around the back street to have breakfast at a tiny cafe. There was no grocery & convenience store or coffee shop - there was access to black drip coffee but no milk to have in it, or anything else. There were a couple of packets of noodles on a shelf - was that the convenience store? One staff member knew a couple of words of English but no-one else.There was no airport shuttle - we were told to get a taxi. Ordering a taxi to get back to the airport by 4.00AM was difficult and we had to ask an interpreter from another activity to help us to make sure that it arrived. There was one pamphlet re local sightseeing but this was only in Spanish. The hotel definitely does not cater for English-speaking visitors - but the staff were very friendly. The photo on the website was not taken from the street entrance - it looks very different
Stayed 4 nights in Nov 2017
Verified

10/10 Excellent

jolly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

タパチュラで快適に過ごしたいならここ!

第一に親切な従業員。市外への移動方法を丁寧に教えてくれて、とても助かりました。そして新しくて快適な客室。熱いシャワーは日本人には最高に嬉しい! このホテルのお陰で、体のコンディションを整える事が出来ました。
Stayed 2 nights in Nov 2017