Is The Bala's Holiday Chalet pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Bala's Holiday Chalet?

As of 2025/11/30, prices found for a 1-night stay for 2 adults at The Bala's Holiday Chalet on 2025/12/1 start from NT$1,867, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Self parking is free at this property.

What time is check-in at The Bala's Holiday Chalet?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Bala's Holiday Chalet?

Check-out is at noon. Late check-out is available for MYR 100.

Where is The Bala's Holiday Chalet located?

Situated in Tanah Rata, this inn is within 1 mi (2 km) of Parit Falls, Cameron Highland Golf Club, and Cameron Highland Night Market. Agro Technology Park in MARD and Spa Village are also within 2 mi (3 km).

The Bala's Holiday Chalet Reviews, Deals & Photos 2025

10/10 Excellent

Yoosuf

2025/3/27

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was an amazing experience, everything was perfect. Loved it.

Stayed 2 nights in Mar 2025

8/10 Good

Elizabeth

2025/2/19

Liked: Cleanliness, staff & service

A hotel full of history, very interesting to walk around and discover so many different details. Lovely afternoon tea and good breakfast. But it’s a place that need renovations which I understand is not easy with the humid climate. We enjoyed out stay.

Stayed 2 nights in Feb 2025

10/10 Excellent

Godefridus

2023/6/4

Liked: Cleanliness, staff & service, property conditions & facilities

Very beautiful old English building with lots of history and caracter.

Stayed 2 nights in May 2023

8/10 Good

Andrew

2023/7/19

Liked: Cleanliness, staff & service

Cosy and remote compared to many of the larger hotels we saw in the area. Quirky (if dated) colonial time warp!

Stayed 2 nights in Jul 2023

2/10 Terrible

Eve

2023/9/12

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

1) important thing no toilet paper 2) food no worth the price 3) pillow & bed not comfortable 4) the place take photo super nice

Stayed 1 night in Sep 2023

6/10 Okay

SOHAINI

2024/2/20

Liked: Cleanliness, staff & service, room comfort

Variable Room design but.....

The Family Suite, 1 Bedroom was switched to another room as my guests were not willing to climb the steep hill everytime. But the room given was not a Family Suite, 1 Bedroom, yet the receptionist told us, same rate only different design.

Stayed 2 nights in Feb 2024

4/10 Poor

Liudmyla

2023/12/29

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The place have an interesting concept, however it needs to be renovated. While the room itself is nice, the bathroom is very bad and loosy - it’s doesn’t match the style and it wasn’t nice to use it. Also, the towels are very old and in bad state, it feels like the owners save money on everything. WiFi never worked. The price for staying is overrated. Same comes for the price for the restaurant and especially, breakfast - it’s very basic for 40 ringgits. On the good side, the personal was always nice and helpful. Scones are good (though, pricey and comes with the basic tea). The territory around looks nice. If management wasn’t that greedy, it would be a really perfect place to stay. Right now, it’s not. It needs improvements.

Stayed 3 nights in Dec 2023

6/10 Okay

Nicole

2022/8/6

Disliked: Cleanliness, property conditions & facilities

Beautiful hotel, but dissapointing stay.

The hotel itself is very charming with a lot of history and character and well worth the visit. We enjoyed a nice breakfast and dinner at a reasonable cost during our stay. Our room and the service however were both a little disappointing. Room run down and in need of attention. i.e. - broken toilet seat, furniture covered with dead ants, cobwebs throughout room etc. No fridge or heating/cooling. Wifi virtually non-existent. Room not serviced for our 3 day stay despite this being part of advertised package. Advertised shuttle bus into town not currently operating. Not enough staff and subsequently they were all run off their feet - potentially covid related. Despite this, staff were pleasant and helpful, just sparse.

Stayed 3 nights in Aug 2022

4/10 Poor

stephen

2024/6/21

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Swerve to avoid if you expect more than a backpack

Ok, I have no axe to grind and I do understand that this is an old place which harks back to the 1930s and 40s. Also, the staff were wonderful. But. I had to recheck the description on the Hotels.com website for the Raffles suite. The pictures were clearly the room type that I had booked but the room had been dressed for the photos. Reality was vastly different. The room was dingy, slightly mildewy and tatty. The bathroom was a disaster area. The eco light bulb shed a dim glow over a hostel like toilet bowl, basin and bath. There were no plugs for the bath nor basin and the massage shower in the room description was of the waterpik shower hose attachment they used to advertise on tv in America in the 70s. No hook on the wall to hang it from though. Morning of departure had no hot water coming through for a shower. The 30 inch LCD tv had 2 working channels. One lightbulb beside the bed had blown so it was impossible to read. A kettle was provided but with a puny 3 foot cable meant you had to put the thing on the floor to boil it. With a bit of investment this could be so much better but I would not recommend it now.

Stayed 1 night in Jun 2024

10/10 Excellent

claudia

2025/6/2

Liked: Cleanliness, amenities, property conditions & facilities

Eine wunderschöne, überschaubare und ruhige Anlage im britischen, altmodischem Kolonialstil Da die Anlage etwas außerhalb des Ortes liegt, ( 15 Min zu Fuß), hat man einen fantastischen Panorama Blick. Die Häuser sehen aus wie in Hobbiton. Alles ein wenig charmant in die Jahre gekommen und man fühlt sich zurückversetzt. Alles liebevoll angelegt, Blumen, Figuren, Fotos etc. Personal sehr freundlich und hilfsbereit. Wir haben uns sehr wohl gefühlt und waren 3 Nächte dort.

Stayed 3 nights in May 2025

4/10 Poor

rebecca

2022/8/23

Disliked: Cleanliness, staff & service, property conditions & facilities

很不满意，因为房间的床单，被单和枕头套都很肮脏，酒店比较旧，清洁做的很差，工作人员也不戴口罩，服务很一般，反正这体不是很满足，房间价格也不值得，只是酒店外观很好看而已

Stayed 2 nights in Aug 2022

8/10 Good

Ruth

2022/6/25

Liked: Cleanliness, staff & service

Cameron highlands

Our stay in Cameron Highlands was fair. The traffic and road conditions getting there were difficult to say the least. Be sure to go during the week and not on a weekend as traffic will cause delays. Be prepared for windy and narrow roads. Most of the sites seemed gimmicky or required more time driving. Overall, we were disappointed.

Stayed 3 nights in Jun 2022

4/10 Poor

Verified traveler

2021/12/23

Disliked: Cleanliness, property conditions & facilities, room comfort

A bit frustated

Not so happy. Room are gloomy, insuffienct light for kids to play & study. Furniture are old and some of it already damaged. No safe box provided.

Stayed 2 nights in Dec 2021

10/10 Excellent

Anna, Kuala Lumpur

2020/12/29

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The ambience and english old style accommodation really attracted me to this place. The place is full of greeneries, flowers and chirping birds, secluded from the busy touristy place. I can stay all day here just chilling in the garden.

Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

2019/11/18

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place and service. tea and scones. Like the simple and quiet surroundings. Great place to chill. Boss is friendly too.

Nice setting... Everything so colonial style and British feel... Hahaha

Stayed 1 night in Nov 2019

10/10 Excellent

Marie, Singapore

2019/11/14

Liked: Cleanliness, staff & service

I LOVED OUR STAY AT BALA'S! The place was surreal like out from a storybook. It was like staying at Snow White's cottage. The were LOTS OF greenery, red plaid tablecloth with yummy homemade looking breakfast (and sometimes breakfast with the famous Mr Bala, himself.) A very nice and warm man, made us feel very welcomed! He even does inspection around the house, as he is very involved with renovations and upgrades etc! Okay, so coming back to the rooms we stayed in. Interior wise we were contented with the look and feel, clean but minor cardboard defects, and a weird hot water supply where it changes if you don't know how to use it. (Trick is : to turn the knob to your desired heat, then pull the knob. Otherwise it will get suddenly ice cold!) Either than that. I LOVED THE EXPERIENCE! Lovely Tudor with a beautiful patio! Alongside with the Cameron Highlands weather! It's Perfect! 👌

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

2019/11/1

Liked: Cleanliness, staff & service

It's a very nice place to stay; very tastefully decorated with a very friendly staff. However, there was a big minus that would make us hesitate staying there again in the future. We didn't have warm water all the time. One day we got back in from a hike and we were drenched due to the rain. It was 17 degrees outside and with no heating and no warm water in the room, that was a bit too much. They tried to fix it, but even when we had warm water for a few minutes, the water pressure was very very low.

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

2019/9/11

Liked: Staff & service, room comfort

Pleasant stay

Comfortable and quiet environment.

Stayed 3 nights in Sep 2019

8/10 Good

CAIYU, 台灣

2019/8/4

Liked: Staff & service, property conditions & facilities, room comfort

住宿體驗還不錯，稍嫌美中不足，但無傷大雅。

來到金馬崙高原體驗英國殖民時期的風采，所以特別選定這家的住宿，可在漂亮可愛的戶外花園享用美味的下午茶，真正從舊時代留下來的英式建築也很美，選用的家具也很符合英式風格。其他客人評論的室內照明不足，對我們並不構成問題。房間內部沒有空調，略感濕氣，幸好沒有霉味，睡得很舒服。除了沒有空調設備，也沒有提供冰箱、保險箱，設施上略顯不足，所謂的免費盥洗用品只有兩條浴巾、洗髮精、沐浴乳、肥皂。刮鬍刀、梳子、髮帽、牙刷、牙膏、漱口杯、棉花棒之類的，都沒有提供。雙人房也是有閣樓，即便是雙人房型沒用到的閣樓空間，也請更換一下床墊和清理灰塵，經過歷史洗禮的房子很美，希望旅館主人能好好維護。另外山上的濕氣重，老舊的木造建築本來就不可能很清爽明亮，有心理準備才不會嚇一跳。整體來說，住宿體驗還不錯，稍嫌美中不足，但無傷大雅。

Stayed 1 night in Aug 2019

8/10 Good

Ahmad, Setapak

2019/7/24

Liked: Cleanliness, staff & service, amenities

English-style surrounding elevates my holiday experience. A few drawbacks are main room lighting flicker and inconsistent hot water supply.

Stayed 2 nights in Jul 2019

10/10 Excellent

TEOH

2019/7/22

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comfortable

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

2019/6/17

Disliked: Cleanliness, property conditions & facilities, room comfort

A standard well below expectations

This is a very tired hotel in need of an update. The wifi did not work and the room was damp. With so many hotels in the area, I would not stay here again.

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

2019/2/23

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a different experience than staying in a normal hotel, Very antique, Boutique property - They have some rooms with stairs which is a plus for me

Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

2019/2/22

Liked: Cleanliness, staff & service, property conditions & facilities

The setting of this hotel was fantastic. Super gardens and great views. The room was very spacious and with a place to sit outside, one could really enjoy the setting. All very relaxing with a great feeling of colonial times. The staff were very friendly and attentive.

Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveler

2019/2/9

Liked: Staff & service

Disliked: Cleanliness

The staff are very pleasant, willing to help travellers and are a valuable asset of the hotel. My main gripe is that the upkeep of the hotel lacks finesse in areas. Our room had no door on the shower, it had presumably fallen off and never been replaced, leaving exposed metal and brickwork in what could have been a lovely bathroom recently renovated. There was a reachable electricity socket WITHIN the shower! Dead flies on the (mouldy) windowsill were not removed during cleaning. A real shame. With a lick of paint the hotel’s rooms could compliment the fantastic efforts of the chef at dinner to create a little oasis.

Stayed 2 nights in Feb 2019

The Bala's Holiday Chalet

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