First impression pulling up to the hotel was, sketchy. Greeted with a stench of dampness. Front desk was the 2nd poor impression. My stay was paid for and I was asked for a credit card, which I understand is normal, but the communication was poor as I was thinking I was being charged again and had to ask again if they saw my paid reservation. He was cold and unfriendly. Nothing was mentioned about wifi or the "pool". The room was on the 1st floor right next to "housekeeping" laundry room. Unsightly and lots of foot traffic. Upon room entry, it wasn't horrible but definitely not worth the $179 being charged per night. The floors were lifting and multiple times I tripped because of this. Noise is an understatement. Congregations of people hanging out in the hall at all hours with zero regard for other guests. no rugs = tremendous noise from above. The police were there several times and the last straw was a fire alarm going off. I paid for 3 nights and left at 1am on my second day as I felt unsafe in this environment. Front desk girl was NASTY and and unhelpful. When I called to discuss getting a refund for the 3rd night, i was met with total disregard for the events and condition of the stay. As a long standing Expedia customer who has stayed all over the world, this hotel is the WORST I have ever experienced. I was able to get $77 back (from Expedia not the hotel) of the $390.99 I paid and honestly, I deserved all $390.99 as this hotel is poorly represented on Expedia.