Staff (except the wait staff in the dining area) were rude. First thing they said was you don’t get your room cleaned every day; it’s, every other day. I actually had to call down and schedule them to service the room. Floor was filthy. Wait staff was busting it, not enough help. Took forever to get restaurant service. Trash was overflowing in the general areas, entries were unswept and dirty. Bathrooms were dirty, toilet paper everywhere, unflushed toilets. Cmon Hilton, you used to be
excellent. What happened. Customer service is non existent.