Ernest at the front desk was the absolute best! Justin was also great and both showed exceptional customer service!
Bryan, our valet, was very helpful and the entire team in Taste was great too!
The Starbucks team inside the hotel (I went in early Monday morning) for a cup of coffee and some breakfast sandwiches, were downright unfriendly in their tone and in nature, messy with the drinks, and showed no customer service at all. I was totally shocked. This was the first time I ever experienced this type of customer service at a Starbucks, and I travel heavily!!! They can do better at this location. They also had NO napkins, no supplies and the store was untidy.