In-room safe, desk, iron/ironing board, rollaway beds

Reviews of Country Inn & Suites by Radisson, Tampa Airport East-RJ Stadium

2.5 out of 5

Reviews

6.6
Rating 10 - Excellent. 716 out of 2315 reviews" "
Rating 8 - Good. 439 out of 2315 reviews" "
Rating 6 - Okay. 398 out of 2315 reviews" "
Rating 4 - Poor. 311 out of 2315 reviews" "
Rating 2 - Terrible. 451 out of 2315 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

CECILIA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms need updates. But mostly it was very humid inside the room. All our clothes were damped. I understand it’s Florida, I live in Florida but when you have AC running in your room, you shouldn’t have the humidity effect. Other than that everyone was nice, and the area was good.
Stayed 4 nights in Apr 2024
Response from Manager on 2024/5/1
Hello CECILIA, We appreciate your feedback and are pleased to hear you enjoyed our location and friendly staff. Guest comfort is important to us, and we will look into the humidity concern to ensure a pleasant stay for future guests. Thank you for bringing this to our attention.

8/10 Good

Elizabeth

Stayed 1 night in Apr 2024
Response from Manager on 2024/5/1
Hello Elizabeth, We appreciate you choosing our hotel for your stay! Should you have any feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon.

6/10 Okay

Kimberly

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was smelly from the carpets. They smelled moldy, the door bell kept ringing and no one was there and it kept waking up my grandbaby at all hours. The staff was as coma-dating as possible as they could be
Stayed 4 nights in Apr 2024
Response from Manager on 2024/4/28
Hello Kimberly,We're sorry to hear about your experience. We appreciate your feedback and will address this with our team to ensure a more pleasant stay for all our guests in the future. Feel free to reach out to management if you'd like to discuss this further.

10/10 Excellent

Katie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for my business trip
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/30
Hello Katie,We're delighted to hear that our hotel was a perfect fit for your business trip. Your satisfaction is our priority, and we hope to welcome you back in the future for another successful stay.

2/10 Terrible

Jose

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Left a pair of brand new shoes there nowhere to be found. Rooms are really old , woke up to some old guy painting my door in the morning. Not what they advertise for your money.
Response from Manager on 2024/4/30
Hello Jose, We're sorry to hear about your misplaced shoes and the inconvenience caused during your stay. Our maintenance team works diligently to uphold our property's standards. Feel free to reach out to our management team for further assistance regarding your concerns. Your feedback will help us improve for future guests' experiences.

10/10 Excellent

Martin

Liked: Staff & service, property conditions & facilities
Not much around the hotel other than a gas station
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/30
Hello Martin,We appreciate your feedback and apologize if our location did not meet your expectations. We always recommend guests inquire about local attractions at our front desk for more options during their stay. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

2/10 Terrible

Jessica

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/28
Hello Jessica,We appreciate you taking the time to share your experience with us. If there were any specific concerns during your stay, please feel free to reach out to us directly so we can address them accordingly.

10/10 Excellent

Nichole

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and quick to help.
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/26
Hello Nichole,We are delighted to hear you found our staff friendly and efficient during your stay. Your comfort and satisfaction are our top priorities. Should you have any further feedback or queries, please feel free to reach out to us.

4/10 Poor

Erin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The girl at the front desk was nice when we checked in but ypu could hardly tell who was staff as there wasnt anyone particular dress code for some. I messaged the property while there for a concert about some concerns. I only ever got back we will respond shortly, these I will address below. Overall one elevator really seems like it needs to be checked it jerks really bad and even after door opened it will still move. The carpets in the hallway are super thick, old and make it feel musty. The halls are also very warm. Now onto the room. The bathroom caulk is cracking, the water is backwards for hot and cold and the ring around the handle just spins. When to do get to hot, its really more like lukewarm. The most disturbing part for my husband and I seemed to be what appeared to be blood on the ceiling, drops on the wall, on lampshade, on the sheet. We did get new sheets he took off a cart in the hall. Hotel was packed due to the concert. Breakfast was as expected and clean that staff was phenomenal. The pool was nice and clean but the hot tub was a little murky. Don't think I would rebook here.
Stayed 2 nights in Apr 2024
Response from Manager on 2024/4/25
Hello Erin, We appreciate your feedback regarding various aspects of your stay, both positive and concerning. Our team strives to ensure a comfortable experience for all guests, and we will take your comments into account for future improvements. Thank you for sharing your experiences with us, as they help us enhance our services for future guests.

10/10 Excellent

Kristi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jennifer was an absolute gem during our entire stay! We have already made plans to come back next year and stay at this hotel because of how wonderful she was. The breakfast was your typical continental but was available until 10am, checkout was 12pm so that was nice and the pool is great because it gets plenty of sun.
Stayed 2 nights in Apr 2024
Response from Manager on 2024/4/23
Hello Kristi,We are thrilled to hear that Jennifer made your stay memorable, and we appreciate your feedback on our breakfast, checkout time, and pool area. We look forward to welcoming you back next year for another enjoyable stay!

2/10 Terrible

Altair

Room so ddirty, need update. Smell cigar and marinjuana the all night
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/23
Hello Altair, We're sorry to hear about your experience and appreciate your feedback. We aim to provide a comfortable stay for all guests and regret if we fell short in your case. Your concerns have been noted for further review and improvement. Thank you for bringing this to our attention.

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was an excellent value. Check in was easy, the room was large and the breakfast offered many choices.
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/20
Hello Kyle,We are delighted to hear that you enjoyed your stay and that you found our hotel to be an excellent value with easy check-in, spacious rooms, and a variety of breakfast options. Your positive feedback is truly appreciated, and we look forward to welcoming you back in the future!

2/10 Terrible

Yosef

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/18
Hello Yosef, We regret to hear about your experience. Please feel free to contact us directly to discuss any concerns you may have. We value your feedback and hope to welcome you back in the future for an improved stay.

6/10 Okay

Kathi

Traveled with partner
Need pillows!! Flat and small and hard. Need light bulbs in lamps, outlets by bed didn’t work. Bed uncomfortable.
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/16
Hello Kathi, We appreciate your feedback and apologize for the inconvenience you experienced. Our team strives to ensure all guest needs are met promptly. For any future stays, please reach out to our staff for immediate assistance with room amenities. Your comments will be shared with the relevant departments for review and improvement.

10/10 Excellent

Keeshia

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and pricing. Easy booking and the staff were friendly. Knob for the shower fell off but otherwise the room was excellent.
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/15
Hello Keeshia,We appreciate your positive feedback on our location, pricing, and friendly staff. We'll address the maintenance issue mentioned to enhance our services further. Thank you for choosing our hotel, and we hope to welcome you back in the future.

10/10 Excellent

Briggitte

Stayed 1 night in Apr 2024
Response from Manager on 2024/5/4
Hello Briggitte,We are delighted to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.

8/10 Good

moshe

Stayed 2 nights in Apr 2024
Response from Manager on 2024/5/4
Hello moshe,We are delighted to hear you had a pleasant stay with us! Should you have any feedback to share, please do not hesitate to contact us so we can address any concerns. We hope to welcome you again in the future.

10/10 Excellent

Tiffany

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and we would return. Only complaint was that we had double beds and pull out beds in our rooms and they had no blankets available for the pull out bed.
Stayed 1 night in Mar 2024
Response from Manager on 2024/4/12
Hello Tiffany,Thank you for your kind words about our staff. We appreciate your feedback about the availability of blankets for pull-out beds and will share this with management for their review. We hope to welcome you back again for another enjoyable stay.

8/10 Good

Manilla

Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything was average til I washed up and had to sleep with wet hair. When I realized the hairdryer didn’t work, I called the front desk and asked for another one. She said she would call housekeeping but never got back to me. Some half hour later I called back and she said she forgot to call me back but didn’t have another hairdryer to give me. Overall it’s was average. But I couldn’t leave a better review because of the no attempt to assist me with wet hair.
Stayed 2 nights in Apr 2024
Response from Manager on 2024/4/10
Hello Manilla, We are sorry to hear about the inconvenience you experienced with the hairdryer during your stay. It's unfortunate to learn about your discomfort, and we appreciate your feedback, which will help us improve our service. We apologize for any oversight that may have occurred and will address this matter internally to ensure better guest assistance in the future.

6/10 Okay

Andrea

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hotel room was a little dirty, there was noticeable dirt specs on the bathroom floor/in shower as well. The caulking in shower was chipped and looked like water damage. The towels smelled weird. The water in the shower was cold. The staff was nice. The lobby area was noticeably untidy the windows were covered in fingerprints. The side door did not work with key so we could only enter the front desk area. I have been to other locations from this company and this one was a disappointment.
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/9
Hello Andrea, We appreciate you sharing your feedback with us. We will address these concerns internally for further improvement. Your comments have been duly noted for our ongoing efforts to enhance the guest experience.

2/10 Terrible

Becky

Traveled with family
We didn’t have hot water for showers & our room was somewhat clean. All you could smell on the 3rd floor was weed.
Stayed 3 nights in Apr 2024
Response from Manager on 2024/4/9
Hello Becky, We appreciate you sharing your experience with us. We recommend guests contact management directly to address any concerns during their stay. Your feedback is essential in helping us improve our services for future guests.

10/10 Excellent

Vanessa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located in a quiet area away from main road. It had a lovely pond area next to the hotel. It was within walking distance to the Yankee Spring training ball park. Great breakfast.
Stayed 2 nights in Mar 2024
Response from Manager on 2024/4/9
Hello Vanessa,We are pleased to hear that you enjoyed our quiet location, lovely pond area, and proximity to the Yankee Spring training ball park. We are also glad to know that you found our breakfast to your liking. Your feedback is valuable to us, and we hope to welcome you back in the future.

10/10 Excellent

Harry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/7
Hello Harry,We are pleased to hear that you enjoyed your stay with us. Your feedback is valuable to us as we strive to provide exceptional experiences for all our guests. If you have any further comments or suggestions, please do not hesitate to reach out to us.

10/10 Excellent

Sophia

Stayed 1 night in Mar 2024
Response from Manager on 2024/4/25
Hello Sophia,We are thrilled to hear that you had a wonderful experience at our hotel! If you have any further comments or suggestions, please feel free to reach out to us. We hope to welcome you back soon for another great stay!

6/10 Okay

alina

Traveled with family
Liked: Property conditions & facilities
There was an strong humidity smell in the room and wall
Stayed 1 night in Mar 2024
Response from Manager on 2024/4/3
Hello alina, We appreciate your feedback and apologize for any inconvenience caused during your stay. Our team will address this matter promptly to ensure our rooms meet our high standards of comfort and cleanliness. Thank you for bringing this to our attention.

10/10 Excellent

Rafael, Wesley Chapel

Liked: Cleanliness, staff & service, property conditions & facilities
Great environment.
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/31
Hello Rafael,We're delighted to hear you enjoyed our hotel's ambiance. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. If you have any further comments or suggestions, please don't hesitate to reach out to our management team.

10/10 Excellent

Michael

Traveled with partner
Posted on the DX, very friendly, cordial and polite
Stayed 3 nights in Mar 2024
Response from Manager on 2024/3/29
Hello Michael,We appreciate your positive feedback on the staff's friendliness and professionalism during your stay. Our team takes pride in providing excellent customer service to all our guests. Should you have any further feedback or require assistance, please don't hesitate to reach out to our management team directly.

6/10 Okay

tina

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/29
Hello tina, We appreciate you choosing our hotel for your stay. Please feel free to contact us directly with any feedback so we can ensure your next visit is even better.

2/10 Terrible

Maglin

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The elevators in bad condition my room had a bad smell
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/27
Hello Maglin, We regret to hear about your experience with the elevators and room smell. Your feedback is valuable, and we will address these issues to improve our services for future guests. Please feel free to reach out to our management team for further assistance.

6/10 Okay

Cristina

Traveled with partner
Disliked: Amenities, property conditions & facilities
Fine for the price. Not good or horrible. Good walking distance to yankee spring training.
Stayed 3 nights in Mar 2024
Response from Manager on 2024/3/27
Hello Cristina, We are pleased to hear that you found our hotel to be reasonably priced and conveniently located near Yankee spring training. Thank you for taking the time to share your feedback with us. We hope you had an enjoyable stay and look forward to welcoming you back in the future.

4/10 Poor

Stephanie, PERRY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was friendly but there was mold in the bathroom of our room. Wasn’t clean and smelled like a frat house.
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/25
Hello Stephanie,Thank you for your valuable feedback. We appreciate your kind words about our staff and apologize for any inconvenience you experienced. Rest assured, we will address the cleaning issue you mentioned to enhance the quality of our accommodations. Your concerns have been duly noted for the improvement of our services.

8/10 Good

David

Stayed 4 nights in Mar 2024
Response from Manager on 2024/4/14
Hello David,We're thrilled you enjoyed your stay with us! If you have any further thoughts to share, please don't hesitate to reach out to us. Hope to welcome you back soon!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/27
Hello Michael, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues — nice clean hotel, close to Bucs and Yankees stadiums…enjoyed our stay
Stayed 2 nights in Mar 2024
Response from Manager on 2024/3/22
Hello David,We're thrilled to hear you had a pleasant stay at our hotel and found our location convenient. Your positive feedback is much appreciated. Thank you for choosing to stay with us and we hope to welcome you back in the future.

2/10 Terrible

Sean

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was full of mold. Staff was rude about switching rooms.
Stayed 1 night in Feb 2024
Response from Manager on 2024/3/22
Hello Sean, We apologize for any inconvenience you may have experienced during your stay. Your feedback will be shared with our team for further review and improvement. We always strive to provide a comfortable environment for all our guests. Thank you for bringing this to our attention.

8/10 Good

Dominique

Traveled with partner
Did have an old smell in the lobby, hallway and in the room. Wasn’t bad though. You can tell they attempted to cover it up. Check in was quick and easy. Would stay again/
Stayed 2 nights in Mar 2024
Response from Manager on 2024/3/22
Hello Dominique, We appreciate your feedback and are glad to hear you had a smooth check-in experience. Our team works hard to provide a pleasant stay for all guests. Please feel free to reach out to our management team directly with any further comments or concerns.

6/10 Okay

Evan, New York

Liked: Cleanliness
Key cards kept failing. Got locked out of room 3 times in 3 days. Rooms are very damp. Just an ok stay.
Stayed 3 nights in Mar 2024
Response from Manager on 2024/3/22
Hello Evan, We regret to hear about your experience with the key cards and the room conditions. Your feedback is valuable for us to improve our services. Should you have any further concerns, please don't hesitate to contact our management team for assistance.

2/10 Terrible

Marianela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Response from Manager on 2024/3/19
Hello Marianela,We value all guest experiences and would appreciate the opportunity to address any concerns you may have had during your stay. Please feel free to reach out to us directly so we can ensure your future experiences exceed your expectations.

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Towels were ok, not threadbare but scratchy. Water pressure was very good. Sheets were clean but loose fitting which annoyed me. Breakfast would have been fine except that most options contained significant suger content. I would have eaten eggs but at 9am there weren't any left
Stayed 2 nights in Mar 2024
Response from Manager on 2024/3/18
Hello Michael, We appreciate your detailed feedback on your recent stay with us. Your comments about the towels, water pressure, and cleanliness are duly noted. We apologize for any inconvenience caused by the breakfast options and will share your concerns with the appropriate team. Should you have any further feedback, please feel free to reach out to us directly.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/18
Hello Nicole,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Good

Bruce A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2024
Response from Manager on 2024/3/17
Hello Bruce A,We're thrilled to hear you enjoyed your stay with us! Your positive feedback means the world to us and we hope to welcome you back soon for another wonderful experience.

6/10 Okay

Michael

Liked: Staff & service
Not horrible but not my type of hotel. Convenient to hotel
Stayed 1 night in Mar 2024
Response from Manager on 2024/4/13
Hello Michael,Thank you for sharing your feedback with us. We appreciate knowing your perspective and will consider your comments for future improvements to better meet our guests' expectations. Feel free to reach out to our management team with any further comments or concerns.

4/10 Poor

peter

Stayed 1 night in Mar 2024
Response from Manager on 2024/4/7
Hello peter,We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any specific feedback you would like to share. We value your input and would love the opportunity to address any concerns you may have.

8/10 Good

Chad, Jacksonville

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was really close to Steinbrenner field and we were able to walk there. Overall, the staff was nice and gave us extra towels when we needed it. The breakfast was your standard fare but it was clean and the staff made sure no one left hungry. Only detraction was the shower. The handle came off whenever we were using the shower. It was easy to put back on and shut off, that was it.
Stayed 3 nights in Mar 2024
Response from Manager on 2024/3/14
Hello Chad,We are pleased to hear you enjoyed our convenient location and found our staff accommodating. Your feedback on the breakfast and service is appreciated. Please note, we have shared your comments about the shower handle with the relevant team for review and improvement. Thank you for bringing this to our attention; we hope to welcome you back soon.

4/10 Poor

Ciara

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/14
Hello Ciara, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues you encountered.

2/10 Terrible

Asgar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much to mention!
Stayed 2 nights in Mar 2024
Response from Manager on 2024/3/12
Hello Asgar, Thank you for sharing your feedback with us. We appreciate you taking the time to highlight your experience. If you have any further details you'd like to discuss, please feel free to reach out to our management team directly.

6/10 Okay

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room smelled of mold/mildew. The carpets looked to be from the 70's. The air conditioner did not work well, had to go buy a fan to keep cool. Our stay was for 5 days checked out after 2 days but was only refunded for 2 days due to staff not noting I had been standing at the checkout desk for 15 minutes prior to check out time so by the time she got to me it was after checkout time. Will not stay here again.
Stayed 5 nights in Mar 2024
Response from Manager on 2024/3/9
Hello Amanda,We apologize for the inconveniences you experienced during your stay. Your feedback is appreciated, and we will address your concerns with the team. For any further assistance regarding your refund, please reach out to our management team directly. Thank you for bringing these issues to our attention, and we hope to have the opportunity to better serve you in the future.

10/10 Excellent

Stephen, Woodstock

Stayed 1 night in Mar 2024
Response from Manager on 2024/3/29
Hello Stephen,We are delighted to hear you had a wonderful experience with us! We look forward to welcoming you back soon for another memorable stay.

2/10 Terrible

Esanju

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
Like the hot tub and pool. Upon entering the room, the smell of mildew hits you. Very musty, unbearable. Asked for another room that did not have this smell but same problem. Dirty toilet in 1st room and broken deadbolt
Response from Manager on 2024/3/6
Hello Esanju, We appreciate your feedback regarding our hotel amenities. We value cleanliness and maintenance; all concerns will be shared with our team for their review and improvement. Please contact our management team directly for further assistance with your experience.

8/10 Good

Michael

Traveled with family
Proximity to the airport and bundles of restaurants in the area
Stayed 2 nights in Mar 2024
Response from Manager on 2024/3/6
Hello Michael, We're pleased to hear that you found our hotel's location near the airport and local dining options convenient for your stay. If you have any other comments or feedback, please don't hesitate to reach out to us directly. Thank you for choosing to stay with us.