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Reviews of Original Sokos Hotel Viru

4 out of 5
Original Sokos Hotel Viru
Viru väljak 4, Tallinn

Reviews

8.2

Very Good

Rating 10 - Excellent. 312 out of 1000 reviews" "
Rating 8 - Good. 490 out of 1000 reviews" "
Rating 6 - Okay. 140 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vladimir

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Vladimir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not hear any traffic sounds from the street.
Stayed 1 night in Mar 2024

8/10 Good

William

Liked: Cleanliness, staff & service
Ceiling low in bathroom and no shower door
Stayed 2 nights in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for a great stay, we really enjoyed our time

8/10 Good

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tallinn stay
Great location, clean and comfy rooms. Coffee/tea making facilities would have been nice but otherwise a perfect stay in a good hotel
Stayed 3 nights in Nov 2023

10/10 Excellent

Enel, Huntington Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s one of the oldest soviet-era hotels, modernized, and has lot to offer. The views are stunning, and everything is in walking distance.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Boris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

2/10 Terrible

Tor

Stayed 1 night in Aug 2023

8/10 Good

Lauris

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
Great stay with this hotel! Very convenient local. Staff is excellent and friendly. The breakfast buffet is very, very good.
Stayed 2 nights in Jul 2023

10/10 Excellent

Artur

Stayed 1 night in May 2023

10/10 Excellent

HIDEAKI, chuoku

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

PHILIP

Disliked: Property conditions & facilities, room comfort
Not a 4-star hotel
Location is great — hotel is just a few minutes walk from the old towns, and connected to a busy mall. However the hotel itself is far from 4-star. The rooms are old and decrepit. Curtains barely close the windows. Beds are old and worn. The bathroom looked like a remnant of the 80s.
Stayed 2 nights in Dec 2022

10/10 Excellent

Nicholas, Waunakee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location right across from Old Town. Modern hotel with up-to-date rooms. Many dining options on-site. Old Town is literally a 3-minute walk away. All staff speaks English and are very friendly.
Stayed 2 nights in Nov 2022

6/10 Okay

genady

Traveled with family
Good location
Месторасположение очень хорошее и очень удобная кровать. Собственно это главные плюсы. Завтрак хороший с большим выбором. Вид из окна на залив - хорошая добавка. Но есть несколько моментов для улучшения. Во-первых есть странный запах и в корридоре и в комнате. Так и не удалось понять - это от старости или какой-то спрей от насекомых, короче очень неприятный запах. В стандатрной комнате нет сейфа и минибар пустой. В комнате повышенного уровня superior в отдельном и современном здании, запаха нет в комнате и сама комната очень большая и удобная.
Stayed 4 nights in Oct 2022

10/10 Excellent

Diana, Aliso Viejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how close to Old Town Tallinn This hotel is. Also, It is center of everything. So easy to Walk to anywhere. Shopping center, mall, restaurants.. love it
Stayed 3 nights in Aug 2022

4/10 Poor

Markko

Stayed 1 night in Aug 2022

4/10 Poor

Marina

Disliked: Property conditions & facilities
Parking description online is misleading. There is no free parking at this hotel, pretty frustrating since that was a reason I chose this place.
Stayed 1 night in Aug 2022

8/10 Good

Sam

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Great hotel & staff! Great location However I wish they cleaned my room & changed the towels?
Stayed 2 nights in Aug 2022

8/10 Good

PETER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Mark

Stayed 1 night in Jun 2022

2/10 Terrible

Stephen

Disliked: Staff & service, property conditions & facilities
Worst hotel stay in 30 years!
Appalling hotel. It’s a Soviet era hotel that hasn’t been upgraded much since. Surly and unhelpful front desk staff. I arrived at 11pm to be told that all of the facilities were closed - the bars, the nightclub, room service everything (apparently they’re ‘hoping some might reopen in a month or 2’). The minibar fridges are set so warm that they are totally ineffective and there’s no mixers (like tonic) anyway. The bathrooms remind me of crappy Bournemouth hotels in the ‘70’s. Baths that don’t fit the space, cheap adjustable shower rail with nasty plastic shower curtain. Generally, it’s just a really bad hotel - especially when there are so many far better, newer ones all around. The only thing I can say in its favour was that the view from my 17th floor window was good. Tallinn is tiny and you can walk everywhere in a few minutes - don’t be taken in by it’s location as I was. There are several much, much better options within a block or 2. Also, def avoid the weekends when it fills up with drunk Finnish kids!
Stayed 4 nights in Jun 2022

10/10 Excellent

Vesa

Stayed 2 nights in Jun 2022

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful view to the Old Town.
Stayed 1 night in Apr 2022

8/10 Good

Per Andreas

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2022

8/10 Good

Hannele

Stayed 2 nights in Feb 2022

10/10 Excellent

Akiko

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good breakfast
The hotel is 5 mintues walk from old town and also from opera house. It is attached to a shopping mall and high end supermarket in basement. The room was not big but cozy and had a nice city view. Breakfast was 13 euro and was very good. The only problem for me was that there were no coffee maker or electric tea kattle in the room. I missed hot drinks at night.
Stayed 5 nights in Jan 2022

10/10 Excellent

Mihkel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location.Some small things dated,but nothing to complain about.
Stayed 2 nights in Dec 2021

8/10 Good

Karmo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Maija

Stayed 2 nights in Nov 2021

8/10 Good

Anatoli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

8/10 Good

Stuart, Lahti

Business traveler
Liked: Cleanliness, staff & service, amenities
Great location, friendly staff however the hotel rooms are looking a bit tired and in need of renovation.
Stayed 2 nights in Sep 2021

10/10 Excellent

Gyles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Got bumped up to a business class room on the top floor, which had amazing views over the harbour. Only stayed for 2 nights and didn't have breakfast but everything was very nice.
Stayed 2 nights in Sep 2021

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in centre of city. Location very good. Quiet rooms in spite of business and shopping centre attached
Stayed 6 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and location; great value for money😁👍☀️
Stayed 2 nights in Aug 2021

6/10 Okay

Tom

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
ok but..
This is a central hotel and the family rooms are a good size for a family of four, it had bunk beds for the kids. It also has a decent play room for little kids. Our issues were with cleanliness. Given we are in a pandemic so cleaning is key. The room had several boxes and bits and bobs left by the previous occupant which did not fill us with confidence about the level of cleaning, similarly the tables in the breakfast area were left uncleaned between guests.
Stayed 1 night in Aug 2021

8/10 Good

Petri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Mihkel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In-room sauna is unbeatable!
Stayed 1 night in Jul 2021

10/10 Excellent

Jana

Stayed 1 night in Jun 2021

10/10 Excellent

Daniil

Traveled with group, Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

6/10 Okay

Lord Russell Francis

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs some renovation in parts
Its just like when i stayed 15 years ago, in fact it's exactly the same as it was 15 years ago. I know they have had new parts built but the old part of the building needs some loving care. Its a great hotel in a very good location but i stopped going because the prices were going up stupid. I stayed this time because i was flying early and yes a very good price of €39 for the night which i can't complain. Give it a go but try to get a room in the nice part. On a side note the Amarillo restaurant in the hotel, really not busy at all, i found out why when i saw the prices.
Stayed 1 night in Dec 2020

8/10 Good

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel and staff
Fantastic Hotel with c19 in place Look after me very good . Cleaned my room very well .Fantastic breakfast 😋 Very friendly staff
Stayed 8 nights in Nov 2020

8/10 Good

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Feb 2020

2/10 Terrible

Martin

Disliked: Staff & service, property conditions & facilities
90days b4, asked high floor given lowest level rm
Terrible Asked hotel on 14 nov to have high floor, hotel will infront desk to note it. When arrive hotel on 28 dec was given the lowest floor. Reception insisted nothing she can do even I asked 1.5 months ago.
Stayed 2 nights in Dec 2019
Response from Sille Klementi on 2020/4/22
Dear Martin, Thank you for the time taken to leave us feedback. We are very sorry to hear that your visit didn't meet your expectations. All preferences are taken into account upon availability. At holiday season most of the guest want to check-in in very early and everybody wants high floor and good view. Unfortunately we had a full house on that day and all those rooms were already occupied. We hope to give you a better experience in the future and we hope you choose to visit again! Best Regards,

8/10 Good

Mayu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice breakfast, no kettle in room
breakfast was amazing and the location was very convenient for sightseeing and the access to the airport. one disappointing point was no kettle in the room and the reception didn't allow borrowing a kettle.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and very friendly staff, great location.
Stayed 1 night in Dec 2019