Reception
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Reviews of Formosan Naruwan Garden Hotel

3.5 out of 5
Formosan Naruwan Garden Hotel
No. 77, Xinxing Road, Taitung, Taitung County

Reviews

8.0

Very Good

Rating 10 - Excellent. 91 out of 269 reviews" "
Rating 8 - Good. 113 out of 269 reviews" "
Rating 6 - Okay. 32 out of 269 reviews" "
Rating 4 - Poor. 20 out of 269 reviews" "
Rating 2 - Terrible. 13 out of 269 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Nice breakfast, but hotel needs some do-up
Hotel lobby and room has a kind of "mouldy alike" smell. The hotel should consider doing deep cleaning of carpet if not changing them. Thorough check on room's humidity issue as the moldiness could be from it. Parking wise, no issue, surrounding the hotel do not have much, but is a good transit point if going to catch a morning train.
Stayed 1 night in Nov 2023

6/10 Okay

Ling Hua

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

4/10 Poor

Fuling

Traveled with family
The room by itself is OK (old design but clean); however, the dining area is too close to the reception, so there is always unpleasant traces of food smelt whenever we go in. Probably due to the high demand during the Chinese new year, they even set up a temporary dining area right at the entrance hallway. Very strange setup. The food is also very disappointing, considering the price they charge. Will not stay again.
Stayed 1 night in Jan 2023

10/10 Excellent

Jianhung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Oct 2022

10/10 Excellent

Bo-Syuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Liu-I

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in May 2019

8/10 Good

kim kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Shubham, Taipei

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice Hotel to stay but not for Spa
Good clean comfy room.We opted this hotel for spa and tha was a 'big' diappointment. Also, car parking in the hotel parking was a issue. Breakfast was OK.
親愛的貴賓您好： 感謝您蒞臨娜路彎花園酒店，我們希望無論在硬體或軟體上都能讓顧客更加滿意。 您反應關於休閒設施的問題，我們已傳達給該部門，謝謝您貼心的體醒與體諒，以做為我們日後改善的方向。 娜路彎花園酒店會秉持著一貫的精神，希望能提供房客更好的服務及更完善的住宿環境，我們衷心的感謝您的支持與惠顧。 歡迎您下次來到臺東再次蒞臨娜路彎花園酒店。

10/10 Excellent

Yi Ping

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
在台東火車站附近，還蠻方便的
Stayed 1 night in Feb 2024

10/10 Excellent

Li Chuan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CP值很高，早餐豐富，溫泉spa也不賴！
Stayed 2 nights in Feb 2024

8/10 Good

Chien hsu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

DER JUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

SHELLEY

Stayed 1 night in Dec 2023

8/10 Good

Chih-Ming

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Chih Yuan

Stayed 1 night in Dec 2023

2/10 Terrible

香如

Liked: Staff & service
隔音不佳
Stayed 1 night in Nov 2023

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

HEI MING

Stayed 3 nights in Oct 2023

2/10 Terrible

Cartwright

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 22 nights in Oct 2023

8/10 Good

cecilia

Stayed 3 nights in Oct 2023

2/10 Terrible

?

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

YICHEN

Stayed 1 night in Oct 2023

10/10 Excellent

YU HSUAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Tsengi

Liked: Cleanliness, staff & service, property conditions & facilities
環境清潔舒適
Stayed 1 night in Sep 2023

10/10 Excellent

Jushan

Stayed 1 night in Aug 2023

6/10 Okay

Meng-I

Traveled with family
Liked: Staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

坤錫

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

伊辰

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
滿意
Stayed 1 night in Jul 2023

10/10 Excellent

??

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
因房間客滿，被升級到娜路灣大酒店，設施及服務和飲食都超讚的，有機會去台東還要選擇娜路灣集團的飯店
Stayed 1 night in Jul 2023

10/10 Excellent

TSUNGPAO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

HUI TING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
那魯灣花園酒店
還不錯，cp值蠻高的，房間簡單乾淨，早餐雖然簡單但蠻豐富的選擇多樣，很多當地特色食材，退房還送小禮物，很貼心～
Stayed 1 night in Jul 2023

10/10 Excellent

CHAO CHENG

Stayed 1 night in Jul 2023

8/10 Good

孝妃

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

勝南

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

鴻展

Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

PINHUNG

Stayed 1 night in Jun 2023

10/10 Excellent

美智

Stayed 1 night in May 2023

8/10 Good

HUAN-HSIU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體上床舒適且乾淨整潔，只是很可惜酒店內的房間未設置浴缸，但是有ｓｐａ區，沒帶到泳衣好可惜喔～ 櫃台人員也很有耐心，推薦！！
Stayed 1 night in Apr 2023

10/10 Excellent

順閔

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

雯麗

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

shien jheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Chien Hsing

Stayed 1 night in Mar 2023

2/10 Terrible

Chih Pen

Stayed 1 night in Feb 2023

6/10 Okay

Jun

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
部屋はきれいで清潔だったが、家族連れが多く泊まっていたせいか、夜中に子供の声や赤ちゃんの泣き声などが聞こえ、少々うるさかった。
Stayed 1 night in Feb 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
訂的是四人房 但是要求要飯店提供 被子的時候他們說只提供毛毯 作為觀光飯店 被子不是基本該有的東西嗎怎麼會都沒有多準備 停車場的位置也不足 幸好附近停車還算方便
Stayed 1 night in Feb 2023