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Hello! Glad to hear that you liked our hotel and enjoyed your stay! We hope to see you again soon
6/10 Okay
West
2023/10/27
Disliked: Amenities
Average stay, not great but ok
West
Stayed 1 night in Oct 2023
Response from Waterfront Hotel on 2023/10/30
Hello! Thank you for choosing Waterfront Hotel for your stay in Taipei! If you have any suggestions on how we could improve ourselves, feel free to tell us, we would love to hear them! We hope to see you soon
8/10 Good
Grace and Jason
Traveled with partner
2023/10/27
Liked: Cleanliness, staff & service
Pros:
- close to night market
- 3-5 minutes walk to subway station
- modern design with great river view at additional cost
- daily housekeeping
- shuttle service available but we took the subway instead
Cons:
- bath towels are in replaceable condition with holes in them
- toilet was clogged during 2/3 of our stay
- entrance is right in front of a street with motorbikes constantly passing, sidewalk on the other side
- only one chair in the room, wish there was one more in the double room
- weak AC even when turned on 16C
Grace and Jason
Stayed 3 nights in Oct 2023
Response from Waterfront Hotel on 2023/11/2
Hello! Thank you for choosing Waterfront Hotel for your stay in Taipei! We hope you had an overall comfortable lodging experience. If you book with us next time and there are any requests, you can tell us anytime, we will do our best to fulfill them. And if there are any issues, we will solve them immediately, so that your stay can be as pleasant as possible. Have a nice day! We hope to see you soon
Just around the corner from Raohe Night Market so there’s always plenty of food options around, but still quiet and comfortable!
Lin
Stayed 5 nights in Oct 2023
Response from Waterfront Hotel on 2023/10/27
Hello! Thank you for choosing Waterfront Hotel for your stay in Taipei! Glad to here that you were satisfied with your lodging experience and we hope to see you again soon!
Very good room and service for the price, convenient location for access to central Taipei, night markets and transport
Nicholas
Stayed 2 nights in Jul 2023
Response from Waterfront Hotel on 2023/8/10
Hello! Thank you for choosing Waterfront Hotel for your stay in Taipei and for leaving a nice comment! We are glad you liked our hotel and we hope to see you again
As others have mentioned, this hotel is located walking distance to the night market. The staff is excellent, super friendly, and the place seems well kept.
It’s a bit smaller than I expected, however, for the price, it’s great value.
Richard
Stayed 1 night in Dec 2019
Response from FO on 2020/1/15
Dear guest:
Thank you very much for taking the time in describing your stay at our Waterfront Hotel Taipei. We are pleased to read that you had nice experiences at our hotel and that you enjoyed all the amenities offered from our hotel. We really love to welcome you soon again
With best regards,
Waterfront Hotel Team
Cleanliness, design, and the staff, but not the location.
Verified traveler
Stayed 1 night in Dec 2019
Response from Waterfront Hotel 松河璞旅團隊 on 2019/12/4
Dear guest , We are glad to read your lovely review and sincerely appreciate the time you spent sharing this on Expedia. Waterfront Hotel devotes to providing the most intimate service to every one of our guests, your feedback will share with our team. Thank you again for giving us the opportunity to serve you and we are looking forward to welcoming you soon again. Best Regards,
The hotel was very clean and very well located (Raohe night market is around the corner). Bar in the lobby is a nice touch. Very nice bathrooms, rain shower and toilets with bidet, 10/10. Not much storage space in the room and the rooms are rather small, but beds are comfortable!
Verified traveler
Stayed 3 nights in Sep 2019
Response from Waterfront Hotel 松河璞旅團隊 on 2019/11/23
Dear guest , We are glad to read your lovely review and sincerely appreciate the time you spent sharing this on Expedia. Waterfront Hotel devotes to providing the most intimate service to every one of our guests, your feedback will share with our team. Thank you again for giving us the opportunity to serve you and we are looking forward to welcoming you soon again. Best Regards,
Response from Waterfront Hotel 松河璞旅團隊 on 2019/11/15
Dear guest , We are glad to read your lovely review and sincerely appreciate the time you spent sharing this on Expedia. Waterfront Hotel devotes to providing the most intimate service to every one of our guests, your feedback will share with our team. Thank you again for giving us the opportunity to serve you and we are looking forward to welcoming you soon again. Best Regards,
Nice place, near night market, 24 hours beer bar at hotel, this place is the best!
Panda
Stayed 2 nights in Oct 2019
Response from Waterfront Hotel 松河璞旅團隊 on 2019/10/27
Dear guest , We are glad to read your lovely review and sincerely appreciate the time you spent sharing this on Expedia. Waterfront Hotel devotes to providing the most intimate service to every one of our guests, your feedback will share with our team. Thank you again for giving us the opportunity to serve you and we are looking forward to welcoming you soon again. Best Regards,
Overall is good. Feel comfortable with the room with nice view. But, only one things is room sound insulation is not good, influence of the room next door. Will stay again for next business trip.
KAH LI
Stayed 2 nights in Sep 2019
Response from Waterfront Hotel Team on 2019/9/30
Dear KAH LI,
Thank you very much for taking the time in describing your stay at our Waterfront Hotel Taipei. We are pleased to read that you had nice experiences at our hotel and that you enjoyed all the amenities offered from our hotel. We really love to welcome you soon again
With best regards,
Spacious and clean, a well designed interior. The staff are also very helpful
Verified traveler
Stayed 3 nights in Aug 2019
Response from Waterfront Hotel Taipei on 2019/9/6
Dear guest,
Thank you for taking the time to share your accommodation experience, and we are very delighted to hear that you enjoyed your stay with us. We will definitely keep on working for the best service, we are looking forward to welcoming you back.
When you are ready to make your next reservation please call our hotel directly and our friendly guest service team will be more than happy to help. Thank you!
Best Regards,
Dear Hi-Chia,
Thank you for the 5 stars rating on Expedia and the great compliments about our hotel .
With your encouragement, all the Waterfront Hotel Taipei staff will surely keep on striving for the best service.
Once again thank you for giving us the opportunity to serve you and we are looking forward to welcoming you back in a near future.
Best Regards,
6/10 Okay
Verified traveler
Business traveler, Traveled with family
2019/6/22
Liked: Staff & service
cleanlinedd
Verified traveler
Stayed 3 nights in Jun 2019
Response from Waterfront Hotel Team on 2019/6/23
Dear guest,
Thank you for letting us know, your feedback will help us improve.
We are glad our Staff provided you the excellent service we are known for.
Thank you for choosing Waterfront Hotel.
If there is another suggest please let us know.
Sincerely,
Response from Waterfront Hotel Taipei on 2019/6/22
Dear RENE,
Thank you for the 5 stars rating on Expedia.
We are pleased to hear that you enjoyed our benefits, room facilities and convenient location. With your encouragement, all the Waterfront Hotel Taipei staff will surely keep on striving for the best service.
Once again thank you for giving us the opportunity to serve you and we are looking forward to welcoming you back in a near future.
Best Regards,
Location is great, it takes only 5 mins walk from MRT station. The balcony and view of the room is spectacular! I enjoy both the prettt crowded night market with good local food and the quiet river view.
Polly
Stayed 2 nights in May 2019
Response from Waterfront Hotel Taipei on 2019/5/19
Dear Polly,
Your powerful comment would fuel all Waterfront Hotel Taipei staff's momentum to get better and better! This is highly appreciated, and it will help us in our daily commitment to providing the best service and accommodations to our guests.
Best Regards,
Great experience at this hotel. Very clean, cozy, and convenient. It is located about a 5 minute walk away from a subway, and only 1 minute from the Raohe Night Market (you will never be hungry). We took advantage of the bicycles for guest use free of charge and rode it along the river next door to the hotel. The shower is big and has great water pressure. Taiwanese Customer service in general is okay but not great (cultural differences); so keep this in mind and don't take it personally.
Verified traveler
Stayed 3 nights in May 2019
Response from F/O MAX on 2019/5/12
Dear guest,
Thank you for taking your time to share your accommodation experience, and we are very delighted to hear that you enjoyed your stay with us. We will definitely keep on working for the best service, we are looking forward to welcoming you back.
When you are ready to make your next reservation please call our hotel directly and our friendly guest service team will be more than happy to help. Thank you!
Best Regards,
Waterfront Hotel Taipei
While not the easiest place to get to, the staff more than made up for it with their attention to service.
Verified traveler
Stayed 5 nights in Apr 2019
Response from Waterfront Hotel Team on 2019/5/7
Dear Guest,
Thank you so much for this fabulous feed back after your recent stay at our Waterfront Hotel. We are more than happy to hear that you enjoyed your stay with us. Looking forward to welcoming you soon again.
Best regards,
Waterfront Hotel Team
There are adequate facilities in the hotel and rooms are cleaned and well maintained. Hotel is well located near the mrt station and Raohe night market which anyone must visit for comfort food after a long day of trip.
Nicholas
Stayed 2 nights in Apr 2019
Response from Waterfront Hotel Team on 2019/5/1
Dear Nicholas,
Thank you very much for taking the time in describing your stay at our Waterfront Hotel Taipei. We are pleased to read that you had nice experiences at our hotel and that you enjoyed all the amenities offered from our hotel. Thank you also for your hint regarding the breakfast. We really love to welcome you soon again
With best regards,
The room is very clean. Amazing view.
Very minimalist. Amenities were a superb.
Verified traveler
Stayed 1 night in Apr 2019
Response from F/O MAX on 2019/4/27
Dear guest ,
Thank you so much for this fabulous feed back after your recent stay at our Waterfront Hotel. We are more than happy to hear that you enjoyed your stay with us. Looking forward to welcoming you soon again.
Best regards,
Waterfront Hotel Team
the view was awesome, close to night market and mrt
LEE
Stayed 4 nights in Mar 2019
Response from FO MAX on 2019/3/10
Dear LEE,
Thank you for taking your time to share your accommodation experience, and we are very delighted to hear that you enjoyed your stay with us. We will definitely keep on working for the best service, we are looking forward to welcoming you back.
When you are ready to make your next reservation please call our hotel directly and our friendly guest service team will be more than happy to help. Thank you!
Best Regards,
Waterfront Hotel Taipei
Dear Liu ,
Thank you so much for this fabulous feed back after your recent stay at our Waterfront Hotel. We are more than happy to hear that you enjoyed your stay with us. Looking forward to welcoming you soon again.
Best regards,
Waterfront Hotel Team
Dear Johan
Thank you very much for taking the time in describing your stay at our Waterfront Hotel Taipei. We are pleased to read that you had nice experiences at our hotel and that you enjoyed all the amenities offered from our hotel. Thank you also for your hint regarding the breakfast. We really love to welcome you soon again
With best regards,
Waterfront Hotel Team
An overall great experience!
Pros
- best view I’ve ever had in a hotel
- clean rooms
- friendly, English speaking staff
- great toiletries (soap, shampoo, etc)
- fantastic location if you’re interested in visiting Raohe Night Market
- 5 minute walk to the MRT
Cons
- due to the next mover of large windows and Taiwan’s extreme summer heat, the room was always slightly warmer than I wanted. A more powerful air conditioner would be helpful
- the dryer in the laundry facility takes a long time to dry clothes
Kurt
Stayed 4 nights in Jul 2018
Response from F/O MAX on 2018/7/15
Dear Kurt,
Thank you for taking time to sharing your accommodation experience, and we are also delighted to hear that you enjoyed your stay with us. We will definitely keep on working for the best service, we are looking forward to welcoming you back.
When you are ready to make your next reservation please call our hotel directly and one of our friendly Guest Service thank you!
Best Regards,
Waterfront Hotel Taipei
Good location with very polite staff. I really like the minimalist/industrial theme of the whole hotel. Enough space for 2 big luggage and spacious bathroom too!
Veronica
Stayed 2 nights in May 2018
Response from FO Rosalie on 2018/5/25
Dear Veronica,
Thank you for the 5 stars rating on Expedia and the great compliments about our hotel and staff.
We are pleased to hear that you enjoyed our benefits, room facilities and convenient location. For your highly recommended, all of the Waterfront Hotel Taipei staff will definitely keep on working for the best service.
Once again thank you for giving us the opportunity to serve you and we look forward to welcoming you back in a near future.
Best Regards,
Waterfront Hotel Taipei
Room is small but manageable - Washing basin is in the room instead of the bathroom. Room is clean and tidy. The bed is comfortable. Location is near to Raohe Night Market.
Apple
Stayed 1 night in May 2018
Response from fo max on 2018/5/23
Dear Guest,
We are glad to read your lovely review and we sincerely appreciate the time you took to share this on Expedia.
Waterfront Hotel devotes to providing the most intimate service to every one of our guests, your feedback will share with our team.
Thank you again for giving us the opportunity to serve you and we look forward to providing you with the best possible service in the near future.
Best Regards,
Waterfront Hotel Team
We stayed in the Balcony river view room. The hotel is new so the condition is fine. The room is small. Only one chair in the room so you will either have to stand all the night until you have your shower or to seat on the bed with your dirty clothes on. The balcony is big but again there is no chairs to seat with to enjoy the river view. The sink is outside the toilet and placed on the only desk in the room. You will have to wash your face very carefully or You will get all your stuff on the desk wet. Also fewer rooms left for your stuff to be placed on the desk. Stupid to have sockets next to a sink. Didn't the hotel have the common sense that there is a chance to get electric shock if it gets splashed with water? The tv remote control is useless you will have to stand right in front of the TV to get it worked. Air condition was not enough in the room. Bed was so so. The only good thing about the room was the water pressure of the shower and the shower amenities given. The location is bad, no proper walk path for pedestrians cars are flying right next to you while you walking back to hotel. No taxi on the street the main entrance facing, can only call one from front desk. Walkable distance to metro station but not ideal in the summer season (10minutes) under the sun. I sweat like rain just walking from the hotel to metro. No mood for the rest of the sightseeing points for the day with your shirts wet and sticky.
Verified traveler
Stayed 3 nights in May 2018
Response from FO Rosalie on 2018/5/21
Dear,
Your powerful comment would be all Waterfront Hotel Taipei staff's momentum to getting better and better! This will be highly appreciated and will help us in our daily commitment to provide the best service and accommodations to our guests.
Best Regards,
Waterfront Hotel Taipei
Thank you for choosing Waterfront Hotel Taipei as your accommodation in Taipei and taking your valuable time to share your experience with us.
It is our pleasure to know that you had a great time at our hotel and your compliments will be shared with our team to recognize their efforts.
Thank you again for staying with us. We all look forward to seeing you soon in the near future. Best wishes to you and your family.
Best Regards,
Waterfront Hotel Taipei
Hello, At first, thank you for staying with us. Your comment has become staff's momentum to their daily works. We Waterfront Hotel teams glad that you had a excellent experiment here. Hope to see you in a close future.
Clean and nicely furnished room, friendly and helpful staff
Verified traveler
Stayed 2 nights in Jan 2018
Response from Henry on 2018/1/19
We are pleased to hear that you enjoyed our benefits, room facilities and convenient location. For your highly recommended, all of the Waterfront Hotel staff will definitely keep on working for the best service.We will definitely keep on working for the best service, we are looking forward to welcoming you back.
Convenient, close to subway and night market. Good view overlooking Rainbow bridge and Keelung River.
Pern
Stayed 2 nights in Dec 2017
Response from Sandra on 2018/1/3
Dear Pern,
We are glad to read your lovely review and we sincerely appreciate the time you took to share this on Booking.
Waterfront Hotel devotes to providing the most intimate service to every one of our guests, your feedback will share with our team.
Waterfront Hotel Team
Dear ,
We are glad to read your lovely review and we sincerely appreciate the time you took to share this on Booking.
Waterfront Hotel devotes to providing the most intimate service to every one of our guests, your feedback will share with our team.
Thank you again for giving us the opportunity to serve you and we look forward to providing you with the best possible service in the near future.
Best Regards,
Waterfront Hotel Team
A great location that is close to Raohe night market as well as the proximity to metro, bus and train station. Room is extremely new, clean and comfortable while the ground level provides free coffee and tea! Room has a great selection of amenities(bath foam/shampoo). Great place to stay and will come back if given a choice
Li
Stayed 8 nights in Dec 2017
Response from Sandra on 2018/1/3
Dear Li,
We are glad to read your lovely review and we sincerely appreciate the time you took to share this on Booking.
Waterfront Hotel devotes to providing the most intimate service to every one of our guests, your feedback will share with our team.
Thank you again for giving us the opportunity to serve you and we look forward to providing you with the best possible service in the near future.
Best Regards,
Waterfront Hotel Team
Staff helpfulness was outstanding extremely polite. Called taxi arrived within 6 mins.
Verified traveler
Stayed 2 nights in Nov 2017
Response from Tina on 2017/12/9
Dear guest,
Your powerful comment would be all Waterfront Hotel Taipei staff's momentum to getting better and better! This will be highly appreciated and will help us in our daily commitment to provide the best service and accommodations to our guests.
Best Regards,
Waterfront Hotel Taipei
Hello! Thank you for choosing Waterfront Hotel for your stay in Taipei! We hope you had a great time here! If there is something you think we could improve on, feel free to tell us! We are always open for suggestions! Hope you have a nice day and see you soon