Front of property

Reviews of Vendome East Inn

2 out of 5
Vendome East Inn
8F No.209 Sec. 4 Zhongxiao East Road, Da'an Dist., Taipei

Reviews

7.4

Good

Rating 10 - Excellent. 108 out of 575 reviews" "
Rating 8 - Good. 249 out of 575 reviews" "
Rating 6 - Okay. 141 out of 575 reviews" "
Rating 4 - Poor. 53 out of 575 reviews" "
Rating 2 - Terrible. 24 out of 575 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

daphne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Jan 2023

8/10 Good

JH

Traveled with group, Traveled with partner
Liked: Staff & service, amenities
The hotel is located right next to MRT with lots of eateries around. Hotel staffs are very professional with top notch services. The dislikes will be smell smoking of cigarettes in the room..and no wardrobe to hang the clothes.
Stayed 6 nights in Feb 2020
Response from Vendome East Inn on 2020/2/16
Thanks for your comments,and we have already transfer all the information to all our staff.

8/10 Good

Calvin J Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good experience. But room is not very spacious and no windows. Service was average. But location is really good. Lots of shops around the area and very convenient. I’ve read reviews about the noise from the night club or ktv in the same building. But I didn’t find it noisy. Maybe because it was a Sunday. My review may not be as accurate as I only stayed for one night. Overall it was okay.
Stayed 1 night in Nov 2019
Response from front desk on 2019/11/30
Thanks for your suggest and we have bigger room for guest , choose Deluxe Room for your next trip if you come Taipei again.

8/10 Good

Masateru

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from KROC on 2019/10/29
親愛的貴賓您好: 感謝您對於凡登東棧商務旅店的好評,對此我們備感榮幸。希望有機會能夠繼續服務您。也祝您一切順心如意。 Dear Valued Guest, We thank you very much for the feedback and comments received online which can assist us maintaining and improving the service standards at all times. We do hope that we can welcome you back very soon.

6/10 Okay

Joshua

Liked: Staff & service
Disliked: Cleanliness
Average and reasonable...
Convenient surroundings...the room hygiene is clean but the cleaner could use some vacuuming as it is really dusty. Downside no windows to know the weather. Noisy door banging from other rooms. Close to MRT station walking distance. Helpful friendly staff!
Stayed 6 nights in Sep 2019
Response from Jacky Lin on 2019/10/2
Dear Guest: Thank you for your review. We will keep improving our service. Have a nice day

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The room air-con is not functioning. The temperature remained on 18 degrees And cannot adjust at all. The staff explained it’s due to central air conditioning. After 4 nights, I finally caught a bad cold and fever. The staff is willing to help change the room after I demand moving out. The new room air-con works fine and be adjustable.
Stayed 7 nights in Sep 2019
Response from Jacky Lin on 2019/9/27
Dear Guest: We will deal with this thing and keep improving our service.

10/10 Excellent

Chua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from Jacky Lin on 2019/9/14
親愛的貴賓您好: 感謝您對於凡登東棧商務旅店的好評,對此我們備感榮幸。希望有機會能夠繼續服務您。也祝您一切順心如意。

8/10 Good

Pandaskiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from ELENA on 2019/8/17
親愛的貴賓您好: 感謝您對於凡登東棧商務旅店的好評,對此我們備感榮幸。希望有機會能夠繼續服務您。也祝您一切順心如意。

8/10 Good

barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Jacky Lin on 2019/6/7
親愛的貴賓您好: 感謝您對於凡登東棧商務旅店的好評,對此我們備感榮幸。希望有機會能夠繼續服務您。也祝您一切順心如意。

6/10 Okay

dan

Stayed 3 nights in Mar 2019
Response from Mary Lin on 2019/5/3
Dear Guest: Thank you for rating us, We will improve our service. Have a nice day

8/10 Good

dan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
the hotel itself is good
front counter staff not exactly welcoming. and annoying checking out time reminders on the last day to remind you to check out. i know the checkout time. i don't need 2 calls to remind me, especially when i'm not late. and there are these weird bouncer looking guys down stairs constantly asking where you're going once you try to enter the building.
Stayed 5 nights in Mar 2019
Response from Marvin Lin on 2019/3/30
Dear Guest: We are sorry for your bad experience, The check-out reminding call just for guests who might sleepover and it was a daily routine, We feel sorry for annoying you and thank you for your kind understanding. Meanwhile, the staff of our neighbor keeps standing downstairs was trouble, we will keep trying to overcome it. Thank you for your review and rating. we hope to see you again in the near future and provide a better service for you. Have a nice day

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Mary Lin on 2018/12/14
Dear Guest: Thank you for your kind review. We will keep improving our service. Have a nice day

2/10 Terrible

Verified traveler

Stayed 1 night in Nov 2018
Response from Marvin on 2018/12/6
Dear Guest: We will try our best to improve our service. Have a nice day

6/10 Okay

Verified traveler

The floor so dusty
Stayed 1 night in Nov 2018
Response from AL (Proud Member of The Happy Customer Team) on 2018/11/27
Dear Valued Guest, Thank you very much for the feedback and comments received online which can assist us maintaining and improving the service standards at all times. We will strengthen on our cleaning especially carpet. We do hope that we can welcome you back very soon.

6/10 Okay

zak, singapore

Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel is well located within the shopping district and is right beside MRT station. Room is small as usual, but the one that we stayed in has no window, it was impossible to wake up in the morning and light was very dim. No breakfirst but there is a pantry free flow soft drinks and instant noodles, they gave free 茶叶蛋as well.
Stayed 2 nights in Nov 2018
Response from Marvin Lin on 2018/11/17
Dear Zak: Thank you for choosing us as your accommodation in Taipei Hope to see you again! Have a nice day

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from Marvin Lin on 2018/11/9
Dear Guest: Thank you for choosing us as your accommodation in Taipei. Have a nice day

8/10 Good

Avinash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Hotel service is nice. Hotel have freesnaks abd easy food. However the hotel lobby has smell of smoke.
Stayed 2 nights in Jul 2018

6/10 Okay

Diane

Liked: Cleanliness
Disliked: Room comfort
Ok for the price
Hotel was in a convenient location with train station, shops, and eateries nearby. It was a somewhat clean and safe place. Room was very dark, bed was rock hard, and pillow was very thin. They advertise the room as having a window BUT if you keep the blinds open, people from the other building can see you taking a shower and sitting on the toilet. Room also smelled a bit funky.
Stayed 4 nights in Jun 2018
Response from Bruce on 2018/6/20
Dear Valued Guest, We thank you very much for the review and comments received online which can assist us maintaining and improving the service standards at all times. We do hope that we can welcome you back very soon. Sincerely yours.

8/10 Good

Jeff

Good enough for the price
Very basic hotel. It's good for a place to sleep, but that's about it. The location is great, with many stores, restaurants and bars close by.
Stayed 4 nights in Jun 2018
Response from Bruce on 2018/6/20
Dear Valued Guest, We thank you very much for the review and comments received online which can assist us maintaining and improving the service standards at all times. We do hope that we can welcome you back very soon. Sincerely yours

8/10 Good

Jason, Singapore

Liked: Staff & service, property conditions & facilities, room comfort
Hotel with Great Location
overall a good decent hotel, friendly staff, affordable, awesome location highly recommenced it to solo travelers -- if you dont mind the weak sound proofing.
Stayed 3 nights in Apr 2018
Response from KC (Proud Member of The Happy Customer Team) on 2018/5/3
Dear Valued Guest, We thank you very much for the feedback and comments received online which can assist us maintaining and improving the service standards at all times. We do hope that we can welcome you back very soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from KC (Proud Member of The Happy Customer Team) on 2018/4/8
感謝您入住凡登東棧商務旅店,希望這次旅行給您帶來深刻印象,祝您旅途一切順心、平安,期待您下次的再度光臨。

8/10 Good

Hok Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to city centre. Very close to subways
I had seen reviews that are saying it is noisy, but it really not noisy. There is no sound from the karaoke downstart(mind you that it is a few floors away.
Response from KC (Proud Member of The Happy Customer Team) on 2018/3/3
Dear Guest, Thank you for your kind review, it gives us great pleasure to learn that our personalized service has provided you warmth and care during your stay here. We certainly hope to welcoming you back again in the near future for another relaxing stay with us.

8/10 Good

dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
decent hotel at a great location
it's not a traditional hotel in terms of having all the amenities and services, but if you just need a room to stay, it's fine. Rooms are a bit small but clean and the location is great if you need to be near the eastern shopping district.
Stayed 5 nights in Jan 2018
Response from KC (Proud Member of The Happy Customer Team) on 2018/1/31
Dear Valued Guest, we are honored to be your home away from home, and glad you have enjoyed the services. Our sincere thank you to your phenomenal feedback on your recent staying experience with us. We hope to welcome you back in the near future for another relaxing holiday on your upcoming Taipei trip. We are excited to show you even more to love about this amazing home of ours. Sincerely yours,

10/10 Excellent

Belinda Zi fei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Dec 2017
Response from KC (Proud Member of The Happy Customer Team) on 2018/1/16
Dear Guest, Thank you for your kind review, it gives us great pleasure to learn that our personalized service has provided you warmth and care during your stay here. We certainly hope to welcoming you back again in the near future for another relaxing stay with us. Sincerely yours,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Wifi is the biggest problem here.
Everything was good here, including the nearby area. The only exception is the Wifi in the hotel, tried 5 days in different time, none of they are working at all. It's connected without any problem but you cannot load up web pages even local Taiwan web pages, IM apps or software are also not connecting at all, so basically the free wifi is totally not working.
Stayed 4 nights in Dec 2017
Dear Valued Guest, We thank you very much for the feedback and comments received online which can assist us maintaining and improving the service standards at all times. We do hope that we can welcome you back very soon. Sincerely yours, KC (Proud Member of The Happy Customer Team)

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Good place for the price.
Overall a positive stay. A few things to back up what others said. Yes, the hotel is on the 7th and 8th floor, and yes there is also a night club in the building. But I never heard any music in my room. Be aware that they have rooms without windows. I didn't realize when booking through Hotels.com that was what I was getting. Could have been my fault but nothing jumped out at me. I was able to move to a room with a window after a couple days for another $10 a day. Breakfast is adaquate, but if you are used to an American spread you may just barely be satisfied. But the food quality was good, so if you are open to try something out of your norm if you aren't from Taiwan then its good. There is also a 7-11 right behind the hotel that was handy. The bathrooms are very cool and clean. It is quite tight for luggage storage. You can find a spot on the floor that is your only option, and limited room to hang things. I was using the light bar to hang my stuff. It is right on the blue line by the Zhongxiao Dunhua stop. Look up to see the sign, then take the elevator to the 8th floor to check in. For the money its a good place to stay downtown with great access to the MRT system and only a few stops on the blue line away from the Main Station, connecting you to the High Speed Rail.
Dear Valued Guest, we are honored to be your home away from home, and glad you have enjoyed the services. Our sincere thank you to your phenomenal feedback on your recent staying experience with us. We hope to welcome you back in the near future for another relaxing holiday on your upcoming Taipei trip. We are excited to show you even more to love about this amazing home of ours. Sincerely yours, KC (Proud Member of The Happy Customer Team)

6/10 Okay

carley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Near to station, walkable for foods and shopping
2 min walk from station, surrounding with shopping area. basic and small room, cleanliness to be improve. Taxi service available, 45 min to airport
Response from KC (Proud Member of The Happy Customer Team) on 2017/8/16
Dear Valued Guest, We thank you very much for the feedback and comments received online which can assist us maintaining and improving the service standards at all times. We do hope that we can welcome you back very soon. Sincerely yours, KC (Proud Member of The Happy Customer Team)

8/10 Good

Joao A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and great location
Very good location and quite comfy. This hotel is just two floors of the building and rooms are not so big, but cozy and nicely decorated. Just the breakfast included is very small, mostly asian and few places to sit, so at some time it would be full. This neighborhood is great for shopping and has a lot of nice restaurants and bars as well street food at night.
Dear Guest, We are lucky to call this gorgeous place home that we effort to match the beauty of this hotel with attentive Taiwanese hospitality and high quality offerings. Most importantly, kindly accept our sincere appreciation towards your sharing, given us a chance to enrich and strengthen the service we provide. Thank you so much for sharing your valuable feedback with us, please rest assured that your comments shared are highly valued, on-going training are in place to ensure we turn around the impression made upon your return visit with us. Thank you once again for sharing your satisfaction and we do hope that you will give us another opportunity to serve you better in the future. Sincerely, KC (Proud Member of The Happy Customer Team)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
Overall our stay was good, the staff was nice and courteous, the breakfast was simple and filling, and the room was spacious and comfortable. I do have to point out for people who are aversive to the smell of smoke that we could often smell smoke in the elevator and the area leading up to the elevator because Vendome East Inn shares the building with other businesses - one of those being a club a couple floors beneath it. It didn't bother us too much but just wanted to let people know in case they do mind. Other than that it's right on the middle of a shopping area with Zara, forever 21, Uniqlo, etc. and it's right by the blue MRT line.
Dear Guest, Thank you for selecting Vendome East Inn for your recent stay and for taking the time to share your kind words. As we welcome travelers from all over the world with our warm Taiwanese hospitality, and we are pleased to hear that your experience staying with us was pleasant. We look forward to welcoming you back again soon. Thank you, we hope to be of service to you again in the future. Sincerely yours, KC (Proud Member of The Happy Customer Team)

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Great location but a really grotty hotel. The rooms STINK - the carpets need replacing and the whole room needs renovating. Stains on the floor, on the wall and smelly carpets make an awful combination. The breakfast is inedible - skip it and go outside.
Dear Valued Guest, We thank you very much for the feedback and comments received online which can assist us maintaining and improving the service standards at all times. We do hope that we can welcome you back very soon. Sincerely yours, KC (Proud Member of The Happy Customer Team)

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Convenient, Quiet Stay!
Slow Wifi!
Response from General Manager on 2017/2/5
Hello Jessica Thank you for staying with us this time. Wish you have a great trip. Hope we will have the chance to see you soon. KC (Proud Member of The Happy Customer Team)

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient location to get around Taipei
Hotel location is very convenient but room is smaller than I expected but then again it was affordable. Easy access to the MRT, shops, and restaurants.
Dear Guest, Thank you for your kind review, it gives us great pleasure to learn that our personalized service has provided you warmth and care during your stay here. We certainly hope to welcoming you back again in the near future for another relaxing stay with us. Sincerely yours, KC (Proud Member of The Happy Customer Team)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 2016/10/31
敬愛的東棧好朋友您好, 感謝您此次選擇入住東棧商務旅店作為您的台北居所,希望您下次入住時,我們能提供更優越的服務,期待您下次再度光臨。

8/10 Good

hellabelle, Hong Kong

Liked: Staff & service
Weekend away at a very convenient location
Response from KC (Proud Member of The Happy Customer Team) on 2017/1/8
Hello Hellabelle, thank you for sharing your experience with us. Sorry for the poor experience of the smell, bathroom amenities and quality of towers. Please feel free to contact our staff during your stay to solve your question. Right now, we are providing new series of bathrooms amenities(L'Occitane) and all new towels. When you come back next time, wish we can provide excellent experience for you.

8/10 Good

Qing Xiang, taichung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice but lack sound proofing, overall still good
Nice place for shopping and many places are accesible like food and clothing, clean room, the problem is you can hear the noise on the streets even when youre in the 7th floor
Dear Valued Guest, We thank you very much for the feedback and comments received online which can assist us maintaining and improving the service standards at all times. We do hope that we can welcome you back very soon. Sincerely yours, KC (Proud Member of The Happy Customer Team)

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the second time I’ve stayed at Vendome East and I would stay there again in the future. It is located literally a ten-fifteen meters from the subway and is very conveniently located to other public transportation. From Taipei Main Station on the subway, where the Taipei-to-Taoyuan airport bus stops, it is only about 7 minutes.
Response from JANE on 2016/11/21
We are thankful that you chose us for this journey of yours. It has been our honor to serve you and wish that you are completely satisfied with our services. Should there be anything we can do to improve our services, please do not hesitate to drop us a note. We are looking forward to hearing from you again. Sincerely Yours,

8/10 Good

Ryan Wing Y.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 2016/10/10
感謝您入住我們的飯店。我們不斷努力為旅客提供滿意的服務,再次謝謝您的意見。

6/10 Okay

Verified traveler

Liked: Staff & service
We stayed for a long weekend getaway. The location is great, close to metro and with lots of restaurants nearby. Room was ok, shower was odd; water pressure and temperature could not be adjusted seperately and no closet space. Breakfast was simple, but ok and staff was nice. Best thing was the location, and for the price it was fine!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
The 7th Floor is a bit noise with below level Disco

8/10 Good

phoebe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

About 50 steps to MRT.
very close to MRT, less than one minute walk.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very affordable
comfortable

6/10 Okay

Steve, Hsinchu, Taiwan

Disliked: Room comfort
Small hotel in a great location but hard to find
The first problem I had was I could not find this hotel. There are 2 Venedome hotels in the same area and I actually went to the wrong one first. The only sign to identify the hotel is in a hallway leading to the elevator off the street. There is no sign on the main building at least that I saw. The hotel only uses 2 floors of the building and the rooms are small but not terribly uncomfortable for 1 maybe 2 people. The bathroom is very nice with a tub and a huge shower. The rest of the room is your basic bed, tv, desk and mini refrigerator. The room key also controls the electricity which was fine but could be annoying if the weather were hot.My only real complaint about the room would be the bed. The bed was the hardest most uncomfortable bed I have ever tried to sleep in. Not a complaint but a slight annoyance was that they required a 2000nt cash deposit for the room. Check in and check out were very easy and smooth.

8/10 Good

MJ, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convient location!
Subway is just downstair! Department stores and local shops (opens at 12nn) are all surrounded! Tell the taxi drive you stay at opposite "Ming Yao", they will know for sure! 👍🏼

8/10 Good

gaye, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good

10/10 Excellent

Sean, Tokyo, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
This was my first time in Taiwan and the hotel is in a convenient location. Its less than a minute away from the MRT station and surrounded by a ton of stores, restaurants and cafes.

8/10 Good

Say Huang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dan, Portland, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In The Heart of Taipei
Vendome East is located in an area known for its boutique shopping, in a neighborhood with plenty of restaurants and specialty shops. Vendome is a very short walk to the MRT system and buses are right outside the main entrance. The room itself was quiet and featured contemporary design and had a comfortable bed and a great shower and bathtub.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Dark Jedi HQ
Vendôme East hotel is the secret jedi hideout of Taipei. Located inside a nondescript building along one of the city's central streets, you step off the elevator onto the 8th floor, into a hushed, dark hotel floor. Perfectly clean and minimalist, this is a small one-floor concern, the rooms are clean, all black marble and steel, no windows, no noise. Perfect for exploring Taipei, doing work with no distractions, or just vanishing out of sight. The front-desk staff speak english, and though a bit skittish, are happy to help. There is a minimalist breakfast room and a small boutique of handmade soaps and foot creams at reception.

10/10 Excellent

Aaron, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centralised area
Convenient