Business Twin Room | Desk, blackout drapes, free WiFi, bed sheets
Check availability

Reviews of Shin Shin Hotel

3 out of 5
Shin Shin Hotel
4F., No.34, Kunming St., Wanhua Dist., Taipei

Reviews

7.4

Good

Rating 10 - Excellent. 41 out of 198 reviews" "
Rating 8 - Good. 79 out of 198 reviews" "
Rating 6 - Okay. 49 out of 198 reviews" "
Rating 4 - Poor. 22 out of 198 reviews" "
Rating 2 - Terrible. 7 out of 198 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Staff are great but the facilities are not updated
The whole building is old, therefore, I understand my expectations can't be too high. However, there is one thing I couldn't get it. The tissue holder is installed at the position close to toilet's water tank which means I need to turn around my body to get the tissue when I need it. It doesn't make sense to me. The tissue holder is supposed to be installed at a reachable position (ex : side or front), not at back. BTW, the sign shows we can't toss the tissue paper to the toilet because it will clog the toilet.
Stayed 3 nights in Oct 2023

6/10 Okay

emmanuel

Traveled with family
Liked: Staff & service
Noisy location and filthy carpet
The hallway carpet is filthy. The rooms are located in a busy street. Wven past midnight you can here the cars driving paat the street.
Stayed 4 nights in Apr 2023

6/10 Okay

Tyler

Liked: Staff & service, amenities
Get the leake fixed. But still a good spot with a big bed

8/10 Good

Jonathan

Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good stay with a great price, rooms are clean
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2020

4/10 Poor

Wanderlust

Disliked: Cleanliness, staff & service, property conditions & facilities
Not recommendable
We expect nice ambiance since the posted photo is very nice but they send us on 8th floor its so untidy specially the entrance of our room👎
Entrance of our room
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveler

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
The hotel is on the 4th floor, with15 rooms or so. Walking distance to Ximending night market. Rooms with windows facing the street can be very noisy as there are many motorbikes even at night.
Stayed 4 nights in Oct 2019
Response from joey on 2019/11/23
感謝您的支持，很希望能再次為您服務!

10/10 Excellent

Yenie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy place with good location. It was a great stay.
Stayed 2 nights in Jul 2019

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for vacations!
The place was near Ximending district. Easily accesible for food, goods and other shops. There's a 7 eleven right beside if you want quick buys. The MRT Ximen station is about a 10 minute walk. The place is nice. There's always a staff in the desk. The roon is nice with toiletries. The lights give the room a great ambience. The windows are large and shows a nice view of the city. Overall, definitely a nice hotel.
Stayed 7 nights in Jun 2019
Response from joey on 2019/7/6
感謝您的留言，期待能再次為您服務!

8/10 Good

Maggie

Liked: Staff & service
Location is a bit far
Location is a bit far from tge MRT.
Stayed 1 night in Jun 2019
Response from joey on 2019/6/17
感謝您的入住，期待能再次為您服務!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was accomodating
Stayed 3 nights in Apr 2019
Response from p on 2019/5/3
Thank you very much

6/10 Okay

Jermaine

Liked: Staff & service
Disliked: Cleanliness
Could be great if there was quality control.
I’m not really that picky, but there were several random hairs in the bed. The shower was also not very clean. Also, the elevator was down when I visited.
Stayed 3 nights in Apr 2019
Response from joey on 2019/6/8
感謝您的支持，期待能再次為您服務!

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
With few improvements would be perfect.
Got a spacious room with 2 big windows, comfy king size bed, comfy chair, water, toiletries, Tea and coffee. bathroom also spacious with a good shower. however. Very weak unstable wifi, not enough light in the room, Got 2 towels with holes, which is a shame because another towel was practically new. Booked 3 nights, but room was not made up at all after the first night, although it says daily room makeup.
Stayed 3 nights in Feb 2019
Response from joey on 2019/10/26
I am sorry for our mistakes, we will improve, I hope to serve you again

6/10 Okay

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, amenities
Not really anything good about is hotel. Small room n not clean at all. I wouldn’t recommend
Stayed 1 night in Nov 2018

4/10 Poor

Van, Santa Rosa, CA

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property close to the Station but not that close, we have to take taxi. Out site of property looks dirty, run down, it appears no attention to renovation. Room is too small, there is no breakfast. There is limited crackers. It is cheap compares to USA, but it not in Taipei. There is many hostels better than this.
Stayed 1 night in Nov 2018

4/10 Poor

Randy, Western Canada

Stayed here twice. Very different rooms.
I stayed here on my first night in Taiwan and gave a 5 out of 5 "glowing" review. On my last night in Taiwan, I made the same reservation as the first night, but when I arrived there was an older gentleman and a younger lady, and saw I was only staying for 1 night. The man was to show me the room and said it is on the 8th floor. (The Hotel is on the 4th). When we got to the 8th floor, it was apparent that this was a storage floor with garbage and boxes scattered all around. He walked over to a big steel locked gate, in front of another door. He unlocked the gate and opened the door and indicated this is my room. I looked inside and there was a dilapidated old (windowless) room which was about as appalling a room as I have ever seen. I said this is not what I paid for and I cannot stay here. We went back to the 4th floor and he was on the phone fr abut 10 minutes and then took me to a room on the 4th (across from where I attend last time) This room was better but not near as nice as the room I gave the great review for, previously. I asked why they would do such a thing as this, but their English was not good. Expedia should contact this hotel and ensure nothing like this happens again.
Stayed 1 night in Jul 2018

10/10 Excellent

Randy, Western Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the price
I am a frequent traveler and like to stay in value type accomodations. Shin Shin Hotel, is all that. A large room, city view, and very clean and updated. I read the reviews and it seems most people were happy with their stay there. It is in a great location, easy access by taxi from the Taipai main station and many, many places to have delicious food nearby and easy access to the mrt. The lady at the reception is very lovely and friendly. I have booked another night there for my last day in Taiwan and am looking forward to going back!
Stayed 1 night in Jul 2018

10/10 Excellent

Nooch, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very polite, very thoughtful, very generous
Stayed 2 nights in May 2018

10/10 Excellent

Pei Zi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Convenient and modern room even though building may look old
Stayed 2 nights in Feb 2018

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay here was all to brief. Have stayed in building on different floor in different hotel. Same old building on the outside, but these rooms much nicer. The recent refit really makes a difference. Everything was near new and worked well. WiFi was fast and reliable. Bathroom was pristine and whole room impeccably clean. Sheets, towels etc, soft and scented. Very pleasantly surprised. Will stay here again. Location is excellent. On the edge of the touristy part and a stone throw away from the old quarter - this really is a good place to base yourself in. With two metro stations a couple of minutes walk, everything in Taipei is within walking distance. Enjoy. I did !

10/10 Excellent

ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and convenient
Great location in the middle of everything from shops, to night markets, to Starbucks. 7-11 on ground floor made this a super convenient hotel for a new traveler

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in their hotel during winter. Our stay would have been more comfortable if they have an available heater in the room.
Stayed 6 nights in Feb 2018

4/10 Poor

Samson, Singapore

Disliked: Property conditions & facilities, room comfort
smaller than picture shown. unsatisfying air conditioner. two card keys, one for lift, one for room.
Stayed 6 nights in Jan 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Small but efficient!
I was pleasantly surprised at the room. For an short-termed or single traveler this perfect. My room was only 4ft from hotel counter, don't ya just love these make shift hotels and I was worried about hearing noise. I only heard someone checkout once around 8:30 so that was good. I do hate that your room number on the key so be careful with it. Again, short stay this a no brainer, cost great, close to shopping and food, and bed is big and comfortable.

8/10 Good

Chua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the price for the convenience and comfort.

8/10 Good

Hau Yung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

cheuklamgrace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a hotel which have a nice style
I've visited the other branch of shinshin, compare with zongshan, here is a little bit smaller but I love the style very much.the lady in the front desk is very polite and the service are very nice

10/10 Excellent

Coleen, MNL, Ph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near the Ximen Shopping District
For the price, it was great. The room size was just right, the bed, pillows, and blanket were so soft and comfortable and the bathroom, clean!

6/10 Okay

A, Singapore

Really pungent smell around the hotel
There were some food stalls below the hotel that resulted in really bad, pungent smells even a few streets down. The hotel is on the 4th floor and the building it is in is rather run-down. The rooms were deecent, shower head was a peeling but it was fine. Could have provided proper liquid soap and shampoo. The room is rather small but normal for big cities. Rooms seemed newly furbished too. It is quite a walk to the MRT (About 10-15mins).

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room is a bit small but overall is good.
Response from Alice on 2016/2/27
Thank you for the review. We hope to see you again.

6/10 Okay

Jinkeun

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Hotel to stay
Good Experience and Services.

8/10 Good

Tom, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable hotel with polite staff
Clean, comfortable room with a nice view for someone visiting Taiwan for the first time! The room was next to a crossroad so a little noisy at night but that was a major issue. The only problem we had was that the phone in our room didn't work and had to use the reception phone to ring all of our friends to meet up. Very friendly staff though!

8/10 Good

Ho yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service
Ok
Comfortable

6/10 Okay

Mike, Hong Kong

Liked: Staff & service, room comfort
Solid budget stay
This place is a solid place to stay given the price at a busy time near Chinese New Year. It's on the 4th floor of an old-ish building across from the park. About 10 mins walk from Ximending station and 3-4 mins from the bustling shopping district. I'd suggest taking a cab if you carry heavy luggage (min charge, no ticks). Overall I had a good stay, no real issues. A few things to note: - The elevator is a bit old, but works well and smoothly - Front desk was polite and the cleaning lady was nice too - Two bath towels have minor holes. You get what you pay for. They're clean so it was ok to me. - Toilet window lets in some street noise but would rather keep it open - The corner room felt spacious by budget standards. The queen bed was comfy enough for me

8/10 Good

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Natthakorn

Disliked: Staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Yuk fung

Liked: Cleanliness, property conditions & facilities
so so, its ok
Stayed 1 night in Nov 2023

8/10 Good

??

Liked: Staff & service, property conditions & facilities
ベッドもふかふかで眠りやすかったです。すぐ近くに西門町がありたまに車や人の声がうるさかったです。
Stayed 1 night in Nov 2023

8/10 Good

Jens

Liked: Cleanliness, room comfort
Hotellet har ett bra läge nära Ximending. Trevlig personal.
Stayed 3 nights in Oct 2023

4/10 Poor

JUNG HO

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Ivan

Traveled with partner
Liked: Cleanliness, staff & service
一般般，尚算整潔，這個價錢算正常吧。
Stayed 4 nights in Mar 2023

8/10 Good

Tsan-shoung

Liked: Cleanliness, staff & service, room comfort
沒有窗戶，其餘很滿意
入住前看圖片是有窗戶的，實際則沒有。其他都挺滿意的，位置方便、床很舒適、浴室乾淨，有浴缸，價格很便宜
Stayed 1 night in Oct 2022

2/10 Terrible

Hungkuang

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
WIFI 完全不能使用
WIFI 連不上, 櫃台也沒法幫忙. 只好用自己手機. 旅館旁邊的路很多車, 晚上很吵. 房間內倒是乾淨整齊.
Stayed 1 night in Jun 2022

4/10 Poor

HsiangTai

Stayed 1 night in May 2022