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Reviews of FN Hotel

3.5 out of 5
FN Hotel
No. 66, Sec. 1, Xinsheng N. Rd, Zhongshan Dist., Taipei

Reviews

8.2

Very Good

Rating 10 - Excellent. 82 out of 222 reviews" "
Rating 8 - Good. 96 out of 222 reviews" "
Rating 6 - Okay. 29 out of 222 reviews" "
Rating 4 - Poor. 12 out of 222 reviews" "
Rating 2 - Terrible. 3 out of 222 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funky cool and comfy place!
Very nice designed hotel with very helpful staff... feel so at home there. Short walk to Hua Shan Creative park. But other than that, u’ve Got to know Taipei well to know how to navigate from there...
Stayed 5 nights in Apr 2019
Response from UMI CHEN on 2019/5/8
Thank you very much for your valuable comments.

6/10 Okay

Verified traveler

Stayed 5 nights in Dec 2018

10/10 Excellent

RODERICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
It was a great stay and friendly staff. We will stay again !!!
Stayed 5 nights in Dec 2018
Response from UMI CHEN on 2018/12/13
Thank you for your valuable comments, thank you!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

4/10 Poor

Amos

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

4/10 Poor

Praveen Rao

Liked: Cleanliness, staff & service
Ciao is thumbs down for Breakfast
The Hotel was OK, service was best as they could. The location was average. The Room itself was OK comfortable, good shower. But no proper tea/coffee in room, the storage space was ordinary. The worst was breakfast. They ordered McDonald's food every morning at 7AM the food was delivered. and we had to go pickup from reception. Cold McDonalds food and tea. After complaining the solution was they give NTD$100 coupon and you go get your own breakfast at 7-11. There was a restaurant right next to/connected to the hotel but we were told we cannot use it.
Stayed 6 nights in Nov 2017

2/10 Terrible

Elana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blood, bugs, dirt and NO ENGLISH.
Blood, bugs and dirt! Bugs in the room, blood on the sheets and walls, and dirt/dust everywhere. This hotel was beyond dirty, not cleaned daily, and the staff didn't speak English half the time so I couldn't communicate that the room needs cleaning. The laundry room...dear god was it dirty and two pieces of clothes came out TOTALLY TORN and destroyed. It was awful stay. And the location isn't great either. Wonder how it is a 4.2...terrible. Go elsewhere, I've been to better in taipei and so should you! They refused to cancel the rest of my reservation, just take customers money and stiff them with whatever comes. Shame on them...dump.
Stayed 5 nights in Nov 2017

10/10 Excellent

yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One More Time
everything in the room is in good working condition. So quiet that you get quality sleep and rest.
Stayed 2 nights in Oct 2017

10/10 Excellent

angel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel and friendly staff!
Stayed for 5 days with my cousin and my best friend. All of us were very happy with the state of the room, cleanliness and helpfulness of the staff. Quite close to many bus stops and two train stations nearby, about a ten minute walk. Would 10/10 stay here again.
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is 5 mns from the MR T
The hotel is clean. Even we stay in a room without windows but the design in the room doesn't make you feel this inconvenience. The staff is vey helpful ad nice.
Stayed 3 nights in Jul 2017
Response from MARS on 2017/7/25
Thanks for your comment

6/10 Okay

Trevor

Liked: Room comfort
Okay for the budget traveller
The hotel may represent good value if one if looking for budget accommodation somewhere a liitle better than backpacker level. The staff were friendly and the room was well serviced but the hotel is "tired" and would benefit from a freshen up. The walls in out room were scuffed and needed to be repainted. The free buffet breakfast was a huge disappointment. Not convenient for MRT.
Stayed 4 nights in May 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good condition but room size is too small. Shower facility is great to have spa facet. The location is bit too far from the subway.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Overall is good, but they must aware the electrical safety

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good and clean
Good hotel, clean room condition. Thanks to kind staff! I will visit again later!
clean

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable hotel
Great experience, last minute booking. everything was as pleasant as could be.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is marvelous. The best room I've ever stayed.
Response from General Manager on 2017/2/25
Thank you so much for your comments, we will keep doing our best, and looking forward for your next stay.

6/10 Okay

Yuan-Yen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Response from General Manager on 2017/1/26
非常感謝您的分享，我們會繼續努力做得更好，期待您再度蒞臨入住。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Gr8 staff.Good location. Need to improve breakfast
Staffs were very helpful.to guide us around... Only improvement needed is for the breakfast service. Very less menu for non pork eaters.. No variety for vegetarian breakfast. Please put fruits and some corn flakes or cereals for kids.
Response from General Manager on 2017/1/9
Thank you so much for your comments, we will keep doing our best for all guests, and looking forward for your next stay.

6/10 Okay

Philip

Disliked: Cleanliness
Too Dirty for me
Overall the room was studio style bathroom and bedroom were very close - not sharing any walls. Overall the finishes were trendy, however the floors were very dirty to the point that I could only wear socks around the room. It was a tile but had dirt on it. I also noticed some stains on the sheets / and walls for some odd reason. I probably wouldn't come back.
Response from General Manager on 2017/1/7
Thank you so much for your comments, we will keep doing our best for all guests, and sorry for the bad experience.

10/10 Excellent

Antien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 2017/1/13
非常感謝您的分享，我們會繼續努力做得更好，期待您再度蒞臨入住。

6/10 Okay

Lau

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Steel furniture is cool and hard. The breakfast is just better than nothing. I do not recommend if there is alternatives.
Response from General Manager on 2016/12/10
Thank you so much for your comments, we will keep doing our best for all guests.

10/10 Excellent

Cheuk Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and stylish hotel
Staff are really friendly and helpful. Room is comfy and clean, and quite stylish. They also welcomed us by putting some macarons in the fridge! The subway is around 15mins away from the hotel, so we mostly took taxi.
Response from General Manager on 2016/11/22
Thank you so much for your comments, we will keep doing our best for all guests.

10/10 Excellent

JOU YING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, cozy room
Great services! We booked for a room with breakfast, however, we had to leave early for flight and was unable to have breakfast. The hotel kindly prepared breakfast to go box for each of us. the hotel is a about 10 mins walk from the metro station, it's a bit walk but the hotel is much quieter too.
Response from General Manager on 2016/11/3
Thank you so much for your comment, we will keep doing our best for all guests.

6/10 Okay

Travis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok only
Interior of hotel and room are nicely done up. Furnishing & toilet look new, overall has a boutique hotel vibe. But service is very much lacking. Waitress offers to serve a breakfast set + buffet on the first day but the next day she says they are not serving a set because the buffet spread is more lavish today. The buffet on both days are the same. Also front desk was very curt and business-like, unlike the usual friendly Taiwaness service. Location-wise have to walk about 10 to 15 mins to the Metro - not worth it if you're also getting poor service. Might as well stay at a ramshackle hotel near the Metro.
Response from General Manager on 2016/11/2
Thank you so much for your comment, we will keep doing our best for all guests.

10/10 Excellent

Erich, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
small hotel but no complaints
The staffs are super friendly and helpful. Breakfast is ok not many varieties.
Response from LIN on 2016/10/22
Thank you so much for your comment, we will keep doing our best for all guests.

8/10 Good

Hiu Ling

Liked: Cleanliness, staff & service, room comfort
Very clean room, friendly staffs. Location is not too bad, about 10 mins walk to subway.
Response from General Manager on 2016/10/17
Thank you so much for your comment, we will keep doing our best.

10/10 Excellent

Priscilla, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from LIN on 2016/10/7
Thank you so much for your comment, we will keep doing our best.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Saeyoun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and aesthetic hotel
Staying at ciao hotel was the best choice we have ever made during the trip. Actually we had a different hotel which had a bad quality that we had to literally jumped out of the room as soon as we got in. Then had to find a new place on the day that we already arrived in Taiwan and worried if not much good hotels were left any more. Thankfullly we found this hotel. In the first time, there were no much reviews on this hotel and the station was not quite unfamiliar that we were worried if this second hotel could be wrong again. However the room for 4 people that we chose was so great! The size of the room and bathroom were large compared to other taiwanese hotels equipped with smart devices(even harman speaker was there) and claw-foot bathtub(which many females have fantasy on it). Every furniture was chosen with a nice aesthetic sense! Especially, i want to emphasize on the quality of customer service at the front desk. All managers were so friendly and polite that they did their very best to assist on my many requests(because i cannot speak Chinese) I really appreciate Ru who helped me out to find and make a reservation for a luxurioua spa and afternoon tea in baitou(he researched and found me even three options for spa) It was such a wonderful experience and if i go taiwan again, i would definitely stay at this place!
Response from General Manager on 2016/9/23
Thank you so much for your comment, we will keep doing our best.

8/10 Good

E, florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is ok, nice interior decor
The room is comfortable , love the bathroom. Breakfast selection is limited, more western varieties would be nice. Elevator is shared with other business offices and not decorated at all.
Response from LIN on 2016/9/23
Thank you so much for your comment, we will keep doing our best.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ju Yu Maria, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Great value for money!
We really enjoyed out three night stay at the La Fine Hotel, we travel to Taipei often and the location was very convenient and hotel room is very comfortable and great size. Would recommend this to other travelers.

8/10 Good

JH, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and huge toilet
Everything was nice during my stays , friendly staffs and nicely decorated room with very comfy queen sized bed. Coin operated laundry machine and self operated coffee machine is a plus...
Response from LIN on 2016/7/3
Thank you so much for your comment, we are going to keep offering better service, and we are looking forward for your next stay.

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Great for design, but location far from MRT
The negative points are: 1. The location is a bit far from the MRT stations (at least 10 mins. of walking) and the neighbourhood lacks eateries and/or convenience stores. 2. There were spots on one or two towels. 3. Not flexible for delayed checkout time. 4. The room lacks a luggage rack. No phone extension nos. on hotel service, like the consiege. However, the staff are friendly and helpful.
Response from Front desk on 2016/6/23
Dear Valued Guest Thank you for your the comments, we keep doing our best to provide good quality for the guest. Sorry we couldn't provide late check out this time, it depends on full booking or not. And maybe we can show you the street next time that full of restaurant nearby La Fine Hotel only takes 5 minute by walk. Best Regards.

8/10 Good

Junghyun, Busan. Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite nice. Much larger room than I expected.
The room was much larger than I had expected and the bathroom was very nice too. Lobby staff are very friendly as well.
Response from LIN on 2016/6/24
Thank you so much for your comment， we will keep doing our best to provide good quality for all the guests. Best Regards.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room is really nice, clean and comfy. Staffs are helpful. About 10 mins walk from train station, the roads around the neighbourhood are a bit dark but still ok.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good location
Hotel is nice and staff is very friendly. The location is also good - close to an MRT stop and the computer market.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern hotel with great facilities and area!
The hotel room is newly renovated and the facilities are great. The staff is very friendly and helpful and the free parking is very useful because we have a car. The location is nice and quiet and still very close to restaurants and the MRT. The computer market is also just across the road.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Fair pricing
Wifi blind spot in my room.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても良いホテルです
貴重品の忘れ物をしてしまいましたが、しばらくしてホテルに戻ったところ無事に返却して頂きました。信頼できるホテルです。
Stayed 2 nights in Jun 2019
Response from 陳UMI on 2019/7/8
ご意見ありがとうございました。

8/10 Good

Hsuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很美的房間！
房間很乾淨漂亮，而且相當寬敞！早餐送到房間的服務也很親切，唯一可惜的是入住時辦理手續的櫃台人員態度不是非常親切~其他一切都很好！
Stayed 1 night in Jul 2019
Response from 陳 UMI on 2019/7/8
很抱歉!!我們櫃檯人員的服務不周態度不好，造成您的不愉快，在此深感歉意，也非常感謝客人您喜歡本飯店!!謝謝!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
日本語対応スタッフが常にいて安心できました！
Stayed 3 nights in Apr 2019
Response from umi CHEN on 2019/5/8
ご意見ありがとうございます。

4/10 Poor

SUNGHOON

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
호텔 직원들의 서비스와 친절도는 만족하는데... 방음이 안되어 거슬림. 새벽에 옆방사람 기침하는 소리와 욕조에 물받는 소리가 들림.
Stayed 3 nights in Apr 2019
Response from UMI CHEN on 2019/6/28
Thank you for your valuable comments.

4/10 Poor

Verified traveler

Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
隔音超級差
房間裝潢感覺不錯，但是隔音超級差，晚上隔壁講話都聽的到，也可以聽到隔壁電視節目播放的聲音，下次不會在選這家了，根本沒辦法睡覺
Stayed 1 night in Apr 2019
Response from 陳UMI on 2019/5/4
感謝您寶貴的意見，謝謝!很抱歉!!隔音讓您感到不滿意。

8/10 Good

SeongJin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019