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Reviews of Lai Lai Hotel

3.5 out of 5
Lai Lai Hotel
No.125, Sec.3, Sanmin Rd., North Dist., Taichung

Reviews

9.4

Exceptional

Rating 10 - Excellent. 673 out of 1000 reviews" "
Rating 8 - Good. 298 out of 1000 reviews" "
Rating 6 - Okay. 20 out of 1000 reviews" "
Rating 4 - Poor. 5 out of 1000 reviews" "
Rating 2 - Terrible. 4 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

steve

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Safe and convenient, highly recommend
Stayed 1 night in Jan 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Several notable bonuses for staying at Lailai set it apart from other hotels: 1) it shares the building with World Gym, the franchise started by Arnold Schwarzenegger. The hotel provides a voucher for guests to work out for free. They say it is the largest gym in Taiwan, and the variety of exercise machines, weight machines, and free weights seems to bear that out. If you're addicted to working out like me, you may even feel spoiled . There's a broad offering of exercise classes and hotel guests are welcome, also for no fee. Note, the mid afternoon classes cater to retirees. 2) an excellent breakfast buffet is included. The variety of dishes is surprising. More impressive is that many of the dishes changed on the second day of my stay. So often these hotels will serve the same breakfast day after day, so that after a few days even the delicious food seems boring. 3) free laundry! The basket in your closet has your room number on it. If you happen to leave your clothes in the washing machine or dryer too long, the next person to come along can simply dump your clothes into the bucket and just get there wash on. The one issue I did have was that the AC did not bring my room to a comfortable temperature. Apparently, the 9th floor AC units are not as effective as those on the 6th floor. The staff was super about changing my room immediately and letting me know not to expect the room to cool below 20° C.
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Stayed 6 nights in Sep 2023

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staffs were attentive. The restaurant staff started keeping the breakfast stuffs and did not inform of last order
Stayed 1 night in Jul 2023

10/10 Excellent

Lilian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is directly opposite a busy night market and is close to many convenience stores and shopping. Rooms are clean and they were also kind enough to change rooms for us when the Aircon in our original one wasn't working properly. Front desk was also responsive, friendly and efficient. Breakfast was so-so in terms of variety but still good to have in the morning. Definitely a good place to stay in Taichung!

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like they have washer and dryer at the property and the cleaner are very prompting to clean. Convenient location!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location, great services, but smelly closet
Service was great, excellent gym, very good breakfast too. Only problem was the smelly closet, which apparently is a persistent problem for all rooms because of the material it used.
Stayed 3 nights in May 2021

10/10 Excellent

Hung Chun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was amazing even though it was difficult situations by the virus. Hotel was very clean as well
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and spacious, unfortunately they couldnt come to the room to fix the heating. Heating is done for the entire floor than a single room. So if you end up on a corner suite like we did and there isnt enough heating, you would just have to ask for extra blankets.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank Lai Lai Hotel
We were in Taichung for medical reasons and nine days. The hospital was in walking distance from the hotel. Clean rooms and friendly staff. Hotel stay includes free workout at #1 The World Gym which includes spa facilities. A low hotel price for great Hotel accommodation.
Stayed 8 nights in Jan 2020

10/10 Excellent

gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lai Lai was great.
The hotel was comfortable. Breakfast was very good on somedays to ok on others. The laundry facilities were a great help. The surrounding area jas much to see, eat and enjoy. Would stay again.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, spacious room, cozy decoration, good breakfast. But I got insect bite in my arm at night and felt itchy. Hope it is not bed bugs.
Stayed 4 nights in Dec 2019

10/10 Excellent

Ming, Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff well greeting, room clean and everything is good!
Stayed 1 night in Dec 2019

10/10 Excellent

Cher Shen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s fabulous. We would love to stay in this hotel again.
Stayed 2 nights in Dec 2019

10/10 Excellent

Fung Yeu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Serene

Traveled with family
Stayed 4 nights in Dec 2019

10/10 Excellent

KC

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very spacious and clean hotel we have ever stayed! Will be back again! Everything seems so new in the hotel though we have heard that this hotel has been around for many years :)
Stayed 2 nights in Dec 2019

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 7 nights in Nov 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
Wouldn’t recommend this hotel-
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

william

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was near the night market. the food selections were great. coffee, tea and buns in the afternoon were great to have at the lobby after spending the day outdoors before going back to the room. if ever i get the chance to go back, this hotel is a place worth booking again.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptionally good, especially the breakfast buffet!
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staffs are very friendly and filled with happy smile. The location of the hotel is very convenience.
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious. Upgraded to a suite. It was huge! The bathroom was 150 square feet. No kidding. The buffet was large. Really nice.
Stayed 1 night in Sep 2019

8/10 Good

Tiff, HK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They provides 2 kind of pillow - soft & hard. The hard one is still soft. Air conditioning has noise. Pls fix it.
Stayed 4 nights in Sep 2019

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice hotel with interesting shops, restaurants and a park within walking distance.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

John W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent base for exploring central Taichung.
This hotel was the base of our stay in Taichung. Good things were 1. duvet covers, 2. large clean washroom and shower, 3. excellent air conditioner, 4. in-room safe, 5. free laundry machines, 6. awesome included buffet breakfast. The inside rooms - with no windows - are roomier than the regular room. The location is excellent, with many buses stopping at the stop next to the university beside the hotel. There is also a decent night market within 5 min walk. The staff is also fantastic. Can't really think of a bad thing to say about this hotel.
Stayed 9 nights in Jul 2019

10/10 Excellent

Agnes, Hong Kong

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Reasonably priced. :) And there’s a good variety of food items for breakfast.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for shopping and eating
Stayed 2 nights in Jun 2019

10/10 Excellent

chun ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 2 nights in May 2019

10/10 Excellent

ronen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

littlewei25

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and facility. Good location too. Big room!
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible find with this hotel that is ideally situated in a very active part of the city. Staff were really nice, rooms very modern and clean. Buffet breakfast selection vast and delicious. And nice touches like free use of washers and dryers. Really feel like I lucked out when I chose this place by chance. Terrific stay.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with breakfast included. Only downside was the relatively noisy/ busy entrance with no define pick up/ drop off area for taxi.
Stayed 2 nights in Mar 2019