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Reviews of 28 Shu Xiang Hotel

3 out of 5
28 Shu Xiang Hotel
No.85, Yingcheng 1st St., Xitun Dist., Taichung

Reviews

9.6

Exceptional

Rating 10 - Excellent. 190 out of 233 reviews" "
Rating 8 - Good. 30 out of 233 reviews" "
Rating 6 - Okay. 9 out of 233 reviews" "
Rating 4 - Poor. 3 out of 233 reviews" "
Rating 2 - Terrible. 1 out of 233 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

CHENG WEI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of the accommodation is very good, somehow you need to find parking space nearest 5mins walk is not convenient in this standard.
Stayed 1 night in Oct 2023
Response from Reception on 2023/10/26
親愛的CHENG WEI : )謝謝您喜歡二八樹巷我們會更努力維持一切美好歡迎您有機會再回來玩喲!

6/10 Okay

Qi Ling

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great location but cleanliness is an issue seems like the bed linen has not been changed with moulds seen on the sheets
Stayed 1 night in Mar 2023
Response from Reception on 2023/3/19
親愛的旅客 :)需要改進的地方我們看到了!也謝謝您這麼用心地幫我們評論歡迎您有機會再來哦

10/10 Excellent

Qi Ling

Stayed 1 night in Mar 2023
Response from Reception on 2023/4/1
親愛的Qi Ling : )謝謝您喜歡二八樹巷我們會更努力維持一切美好歡迎您有機會再回來玩喲!

10/10 Excellent

Chewei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from KATE on 2021/12/29
親愛的Chewei : ) 謝謝您喜歡二八樹巷 我們會更努力維持一切美好~ 歡迎您有機會再回來玩喲!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel with an amazing customer service. Staff was so kind and helpful.
Stayed 1 night in Jul 2021
Response from Kate on 2021/8/6
親愛的旅客 : ) 謝謝您的喜歡~ 也很開心您們在二八樹巷有愉快的回憶 ^^ 就是想要讓您再回來住宿~~! 歡迎再回來玩喲~

10/10 Excellent

Vicky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed and nice ambiance, will stay there again!
Stayed 2 nights in Dec 2020
Response from Kate on 2021/1/4
親愛的Vicky :) 謝謝您們選擇二八樹巷度過愉快的假期 有了您的讚賞與鼓勵~ 我們會繼續努力!! 等您們再次回來玩喲 :D

8/10 Good

Chao wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taichung
Pretty good
Stayed 2 nights in Oct 2020
Response from Kate on 2020/12/10
親愛的 Chao wei :) 謝謝您的喜歡 我們很高興您在二八樹巷度過愉快的假期 我們會更努力維持一切美好~ 歡迎您有機會再回來玩喲!

6/10 Okay

FANG YU

Liked: Cleanliness, staff & service
Nice place for a short stay
The place and staffs are both nice. The room’s wall it’s a bit thin, no closets and it’s street parking. Over all it’s nice place for a short stay.
Stayed 1 night in Oct 2020
Response from Kate on 2020/10/31
親愛的 旅客 : ) 謝謝您讚賞我們的服務人員 讓我們更有力氣迎接每一天的挑戰~ 歡迎您有機會再回來玩喲!

10/10 Excellent

Ingrid, Taipei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small lovely limited service hotel. Hotel is pretty new (or at least it looks like), and the room is spacious with natural, Japanese style design. The hotel also features environment-friendly amenities, I love the tooth brush and guests can take the amenities kit and sponge back home. For location, it is facing a small park in residential neighborhood. However it’s not far from the famous Feng Chia night market, which is about 15 min by walk. Hotel is also just 1.2 km away from Taichung Opera Theater, which is also walkable. For breakfast, the reception will ask you to choose out of two sets and it will be delivered to each room at designated time. Although it’s simple but enough to energize us. In conclusion, I highly recommend this hotel for single or couple travelers. Due to the space limitation, it may be not that convenient for travelers in group.
Stayed 1 night in Feb 2020
Response from Kate on 2020/3/19
您好~ 謝謝您的滿分評價 很高興您在這裡有留下美好的回憶 歡迎您再次回來入住唷~ :)

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Kate on 2020/3/4
謝謝您對二八樹巷的肯定,我們會繼續努力創造更多貼心的服務 以期待您下次的到來^^,祝您順心

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite location Supportive staff Clean and nice place Baby friendly hotel
Stayed 2 nights in Oct 2019
Response from Kate on 2019/10/11
感謝您體驗到了二八樹巷的美好 我們會繼續努力讓您下次來時還可以看到我們更進化喔 期待下次相見~

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from KATE on 2019/10/2
感謝您體驗到了二八樹巷的美好 我們會繼續努力讓您下次來時還可以看到我們更進化喔 期待下次相見~

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So family friendly, so personalised hospitality service. Amazing. Definitely will return again.
Stayed 2 nights in Sep 2019
Response from KATE on 2019/10/2
感謝您體驗到了二八樹巷的美好 我們會繼續努力讓您下次來時還可以看到我們更進化喔 期待下次相見~

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
like staying at home
heavenly, I treasure every minute of my stay at the hotel. very few rooms per floors. near ZERO noise level.
Stayed 3 nights in Aug 2019
Response from KATE on 2019/10/2
感謝您體驗到了二八樹巷的美好 我們會繼續努力讓您下次來時還可以看到我們更進化喔 期待下次相見~

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Service was fantastic!! They took care of all the small details ! Will definitely go back
Stayed 2 nights in Jul 2019
Response from Kate on 2019/7/30
感謝您體驗到了二八樹巷的美好 我們會繼續努力讓您下次來時還可以看到我們更進化喔 期待下次相見~

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely bed, environmentally friendly shampoo, shower gel and handwash, great helpful staff. Toilet too close to shower.
Stayed 4 nights in Jun 2019
Response from 二八樹巷旅宿 28shuxiang Hotel on 2019/6/18
Thank you for your compliment, we will try our best to improve the shower problem, thank you again for your compliment, see you next time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019
Response from Kate on 2019/5/11
您好~很高興您滿意此次二八樹巷入住的體驗 希望您們下次入住時讓您感受的我們的進步 :D

10/10 Excellent

You Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homely stay
Very pleasant and comfortable stay. It is a bit off from the main train or HSR station, but still within a reasonable distance with 10-20 min drive by taxi, most importantly near to the night market (10 minute walk). The building seemed newly built and the facilities in the room were also in a very clean and neat condition. Staffs were very friendly and helpful. It was also a nice surprise that they prepared a small gift of defuser jars when we checked out. Just minor thing that they could consider is to have a rack or hanger for handtowel at the basin area. Overall, highly recommend!!
Stayed 3 nights in Apr 2019
Response from Kate on 2019/5/4
Dear Thank you for enjoying our hotel ! We hope I can serve you next time :)

10/10 Excellent

marilee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Kate on 2019/5/4
您好~很高興您滿意此次二八樹巷入住的體驗 希望您們下次入住時讓您感受的我們的進步 :D

10/10 Excellent

RYUTARO, KAWAGUCHI

Liked: Cleanliness, staff & service, property conditions & facilities
上の階の水回りの音が気になる
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

kai hong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間很整潔, 地下大堂有免費泡麵飲品提供十分方便, 早餐會送到房門口十分貼心, 下次會再預約
Stayed 2 nights in Dec 2023

10/10 Excellent

YUAN CHU

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Hau Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體滿意
整個環境很舒服，床褥也10分適中，枕頭偏軟。 早餐款式多，有選擇有誠意，每朝早送上嚟門口很美味。 酒店不近車站，出入Uber比較方便。晚上酒店附近街道較靜，睡覺環境很安靜😊
Stayed 2 nights in Dec 2023

10/10 Excellent

DANNY PUI-LUNG

Liked: Cleanliness, staff & service, property conditions & facilities
很舒適愉快的住宿經驗，完全沒有可挑剔的地方。房務員是壯壯帥哥喔！😊
Response from Reception on 2023/9/9
親愛的 DANNY PUI-LUNG :)謝謝您的喜歡我們很高興您在二八樹巷度過愉快的假期我們會更努力維持一切美好歡迎您有機會再回來玩喲!

10/10 Excellent

WAI CHUNG

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
別樹一格的住宿好地方
入住感覺舒適，員工態度親切有禮，服務台後有休閒空間，地方雖少但環境優雅，給人有悠然自得的感覺，且有小食及飲品供應，亦有小遊戲提供，無論親子或朋友相聚於此，都感覺舒服自在，值得推介
Stayed 2 nights in May 2023

4/10 Poor

WONG, Nga

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
浴室放沐浴露的位置有上一戶住客的contact lens， 床頭近牆上有粒米飯， 毛巾都很殘舊 床好像有蝨咬，背部被咬得有紅點！! 房間包早餐，但每次早餐外的袋子都寫錯房號

2/10 Terrible

QI QI

Stayed 1 night in May 2023
Response from Reception on 2023/5/6
親愛的QI QI 謝謝您給我們的的評分若有任何需要改進的地方也歡迎您回饋給我們喲!謝謝您

10/10 Excellent

en-syuan

Stayed 1 night in Apr 2023
Response from en-syuan on 2023/5/6
親愛的SHAO MIN : )謝謝您喜歡二八樹巷我們會更努力維持一切美好歡迎您有機會再回來玩喲!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Reception on 2023/3/19
親愛的旅客 : )謝謝您喜歡二八樹巷貼心舒適是我們一定要帶給客人的感受我們會更努力維持一切美好歡迎您有機會再回來玩喲!

10/10 Excellent

CHING-TUNG

Stayed 1 night in Nov 2022

6/10 Okay

OU

Stayed 1 night in Nov 2022

10/10 Excellent

Chen yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常推薦
房間就像是家一般 非常舒適 床也是非常的好睡 淋浴處的乾濕分離可以加強，或是提供腳踏墊在廁所門口外。 早餐送到房間非常貼心。 全天候的小點也是非常方便！
Stayed 1 night in Sep 2022
Response from wayne on 2022/10/15
親愛的Chen yi謝謝您的喜歡很高興您在二八樹巷度過愉快的假期我們會將您的回饋納入改進的地方很謝謝您的提點希望有機會可以再回來玩喲!

8/10 Good

YAO TING

Stayed 1 night in Sep 2022
Response from wayne on 2022/10/2
親愛的 YAO TING :)謝謝您給我們的的評分若有任何需要改進的地方也歡迎您回饋給我們喲!謝謝您

10/10 Excellent

Han Tzu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

TING-YI

Stayed 1 night in Jan 2022
Response from wayne on 2022/2/10
親愛的 TING-YI 謝謝您給我們的的評分 若有任何需要改進的地方 也歡迎您回饋給我們喲! 謝謝您 ^^

10/10 Excellent

WEIJU

Stayed 1 night in Oct 2021
Response from KATE on 2021/11/5
親愛的WEIJU : ) 謝謝您選擇二八樹巷度過愉快的假期 並給我們滿分 ><~~ 我們會更努力維持一切美好~ 歡迎您有機會再回來玩喲!

10/10 Excellent

Hosheng

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from KATE on 2021/10/1
親愛的 : ) 謝謝您喜歡二八樹巷 我們會更努力維持一切美好~ 歡迎您有機會再回來玩喲!

10/10 Excellent

GUAN HAO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from KATE on 2021/10/1
親愛的 : ) 謝謝您喜歡二八樹巷 我們會更努力維持一切美好~ 歡迎您有機會再回來玩喲!

10/10 Excellent

Hong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Kate on 2021/6/13
親愛的Hong : ) 謝謝您喜歡二八樹巷 我們會更努力維持一切美好~ 歡迎您有機會再回來玩喲!

6/10 Okay

Shiuhliang

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
隔音不好
Stayed 1 night in May 2021
Response from Kate on 2021/5/11
親愛的SHIH-YU :) 真的很抱歉在隔音方面讓您感到不方便 也很謝謝您的體諒與稱讚我們家 希望您們在二八樹巷有好好的發懶 歡迎有機會再回來玩喔!!

10/10 Excellent

Korea

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Kate on 2021/4/17
親愛的 Korea:) 很高興您在二八樹巷度過愉快的假期~ 歡迎您有機會再回來玩喲!

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
住宿清潔度有待加強！
Stayed 1 night in Mar 2021
Response from Kate on 2021/3/28
親愛的旅客 : ) 謝謝您對於二八樹巷的讚賞~ 我們會將您的回饋納入改進的地方 也謝謝您的提醒!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Kate on 2021/3/28
親愛的旅客 :) 謝謝您給我們高分的評價 以及讓我們的都興奮的肯定! 也很開心您們在二八樹巷有愉快的回憶~ 歡迎再來玩喲!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2021
Response from Kate on 2021/3/15
親愛的 旅客 :) 謝謝您給我們的的評分 若有任何需要改進的地方 也歡迎您回饋給我們喲! 謝謝您 ^^

6/10 Okay

CHIN WEI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
床太小了
房間標準雙人床真的太小了 加個兩歲半小孩 大人幾乎不用睡了
Stayed 1 night in Feb 2021
Response from Kate on 2021/3/4
您好~ 謝謝您的評論 下次可以選擇我們榻榻米的房型 床是6尺加大床對小朋友也比較安全喲! 謝謝您!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Kate on 2021/2/28
親愛的旅客 : ) 謝謝您喜歡二八樹巷 我們會更努力維持一切美好~ 歡迎您有機會再回來玩喲!

10/10 Excellent

Yung Chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體的服務相當的不錯，房間舒適。 離逢甲夜市是步行可到距離。 房間有冷暖氣，下午的光線和清晨的陽光相當舒服。 缺點，衛浴沖水的聲音有些，但是無可厚非。 電視的台數略少，電影只有VOD可看，不過可看Youtube也可彌補一些。
Stayed 1 night in Jan 2021
Response from Kate on 2021/1/30
親愛的 Yung Chang 謝謝您的喜歡 很高興您在二八樹巷度過愉快的假期~ 我們會將您的回饋納入改進的地方 很謝謝您的提點 希望有機會可以再回來玩喲!

10/10 Excellent

HSIN YU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Kate on 2021/1/4
親愛的HSIN YU :) 謝謝您們選擇二八樹巷度過愉快的假期 有了您的讚賞與鼓勵~ 我們會繼續努力!! 等您們再次回來玩喲 :D

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
明亮乾淨又環保
房間明亮乾淨 早餐好吃 櫃檯旁還有點心泡麵24小時無限供應，完全不擔心肚子餓
Stayed 1 night in Dec 2020
Response from Kate on 2021/1/4
親愛的旅客 :) 謝謝您們選擇二八樹巷度過愉快的假期 有了您的讚賞與鼓勵~ 我們會繼續努力!! 等您們再次回來玩喲 :D