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Reviews of Hotel Gabriella

3 out of 5
Hotel Gabriella
0148 Cornell Street Dao District, Tagbilaran, Bohol

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 55 reviews" "
Rating 8 - Good. 16 out of 55 reviews" "
Rating 6 - Okay. 5 out of 55 reviews" "
Rating 4 - Poor. 1 out of 55 reviews" "
Rating 2 - Terrible. 2 out of 55 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Israelita

Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great, the hotel was spotless and the restaurant breakfast was very good, Its a diamond in the ruff. Thank you all for a wonderful experience. Rich and Vell
Stayed 2 nights in Feb 2024

8/10 Good

Cora

Stayed 2 nights in Dec 2023
Response from Toffy on 2023/12/18
Thank you for staying with us.

2/10 Terrible

Brian

Disliked: Staff & service
We booked the best room through expedia. Was supposed to have multiple beds etc so the kids could stay with us and use pool etc. Got there and had 1 king bed. Ended up just settling
Stayed 4 nights in Nov 2023
Response from Toffy on 2023/12/18
We apologize for your experience Mr Brian. We will do our best to avoid misunderstandings. Thank you for staying.

8/10 Good

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel entrance with winding staircase, tiled floors everywhere, rooms are clean, swimming pool is very good.
Stayed 3 nights in Nov 2023
Response from Toffy on 2023/12/18
Thank you for the nice feedback Mr Hubert. We appreciate you. Thank you for staying with us.

10/10 Excellent

Wayne

Stayed 3 nights in Nov 2023
Response from Toffy on 2023/12/18
Thank you for staying with us Mr Wayne.

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Toffy on 2023/11/24
Thank you ma'am for leaving us nice reviews! It makes our day fulfilling! Hope to see you again. God Bless

10/10 Excellent

Gordon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service. Accomodating our late check in and getting us to the port in the morning.
Stayed 1 night in Nov 2023
Response from Toffy on 2023/11/24
Thank you sir for leaving us nice reviews! It makes our day fulfilling! Hope to see you again. God Bless

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Toffy on 2023/11/24
Thank you ma'am for leaving us nice reviews! It makes our day fulfilling! Hope to see you again. God Bless

10/10 Excellent

Kevin

Stayed 1 night in Oct 2023
Response from Toffy on 2023/10/23
Thank you sir for leaving us nice reviews! It makes our day fulfilling! Hope to see you again. God Bless

6/10 Okay

Ronnahlyne

Liked: Cleanliness, property conditions & facilities, room comfort
It’s okay
Don’t expect anything close by. It’s all residential. Other than that, it’s a nice place to stay, friendly staff, clean hotel. Stay away with the “homemade ice cream”it’s not ice cream at all. Lol
Stayed 1 night in Oct 2023
Response from Toffy on 2023/10/23
Thank you sir for leaving us nice reviews! It makes our day fulfilling! Hope to see you again. God Bless

10/10 Excellent

VALERIJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
Very nice staff clean place nice food and
Stayed 2 nights in Oct 2023
Response from Toffy on 2023/10/23
Thank you sir for leaving us nice reviews! It makes our day fulfilling! Hope to see you again. God Bless

8/10 Good

Christian, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean rooms. Delicious foods, friendly stuffs , but no shampoo, toothbrush, toothpaste, and no soap.
Stayed 1 night in Sep 2023
Response from Toffy on 2023/9/22
Thank you sir for leaving us nice reviews! It makes our day fulfilling! Hope to see you again. God Bless

8/10 Good

Jinnalyn

Stayed 2 nights in Jun 2023
Response from Toffy on 2023/9/22
Thank you sir for leaving us nice reviews! It makes our day fulfilling! Hope to see you again. God Bless

10/10 Excellent

michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was exceptionally clean. The front desk staff named Zai was very pleasant and welcoming. Overall our stay was great.
Stayed 1 night in Apr 2023
Response from Toffy Rivera on 2023/5/14
Thank you sir for leaving us nice reviews! It makes our day fulfilling! Hope to see you again. God Bless

10/10 Excellent

Amie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My parents had a relaxing stay! Will definitely book this place again.
Stayed 2 nights in Mar 2023
Response from Toffy Rivera on 2023/4/1
Thank you sir for leaving us nice reviews! It makes our day fulfilling! Hope to see you again. God Bless

10/10 Excellent

Robert, Inverness

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel excellent staff and very prompt and courteous. Restaurant food was fantastic but menu was slightly limited. We will definitely stay there again.
Stayed 4 nights in Feb 2023
Response from Toffy on 2023/2/23
Thank you sir for leaving us nice reviews! It makes our day fulfilling!Hope to see you again. God Bless

8/10 Good

Theophilus

Liked: Cleanliness, staff & service
The staff were particularly courteous, but the Internet connections were very poor, contrary to the promised expectation...😩
Stayed 5 nights in Feb 2023
Response from Toffy on 2023/2/23
Thank you sir for leaving us nice reviews! It makes our day fulfilling!Hope to see you again. God Bless

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay.
Stayed 2 nights in Feb 2023
Response from Toffy on 2023/2/23
Thank you sir for leaving us nice reviews! It makes our day fulfilling!Hope to see you again. God Bless

8/10 Good

Earl

Stayed 1 night in Feb 2023
Response from Toffy on 2023/2/10
Thank you for the nice feedback! Our staff will be glad to serve you again next time. Best regards.

10/10 Excellent

Pete

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very charming hotel to stay in, the room was very clean and very spacious, the restaurant menu was quite good but limited , overall a very pleasant experience
Response from Toffy Rivera on 2022/12/30
Thank you for taking the time to review your stay with us.Looking forward to seeing you again soon.

10/10 Excellent

Kenneth, Chula Vista

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean, friendly staff.
Stayed 2 nights in Aug 2022
Response from Toffy Rivera on 2022/9/5
Thank you for taking the time to review your stay with us.Looking forward to seeing you again soon.

8/10 Good

Eivind

Stayed 1 night in Aug 2022
Response from Toffy Rivera on 2022/8/23
Thank you sir for leaving us nice reviews! It makes our day fulfilling!Hope to see you again. God Bless

10/10 Excellent

Paul J

Stayed 1 night in Aug 2022
Response from Toffy on 2022/8/5
This review made our day! Thank you 🙂

10/10 Excellent

Daniel

Stayed 1 night in Jul 2022
Response from Toffy on 2022/8/2
Thank you Sir! We appreciate your feedback.

10/10 Excellent

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need a place to stay in tagbilaran this place is number 1
Stayed 2 nights in Jul 2022
Response from Toffy on 2022/7/23
Thank you for staying with us and the nice feedback. Hope to serve you again Sir in the near future.

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Service
Tofi (sp?) and his staff was superb hosts. We have never been attended to in better manor.
Stayed 3 nights in Feb 2022
Response from Isabel on 2022/2/25
Thank you Sir for the nice feedback. God Bless you always.

2/10 Terrible

AKINO

Stayed 1 night in Dec 2021
Response from Isabel on 2021/12/21
Thank you Sir. We will do our best to improve and learn our mistakes. We appreciate tou and your family.

10/10 Excellent

Lyn&Anthony, Anda Bohol

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is. Great property to stay within tagbilaran city , it’s good for families or couples or singles . The rooms are clean the pool is immaculate .
Stayed 1 night in Oct 2020
Response from Toffy on 2020/10/29
Thank you.

10/10 Excellent

Flor Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Toffy on 2019/11/4
Thank you Ms. Jane for the reviews. See you in your next visit here in Bohol

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Hotel Gabriella!
The staff at the hotel are so kind and attentive. Loved the room and breakfast was excellent! Best sunnyside up eggs ever, and loved the corned beef. Try the tocino, also delicious! Rooms are comfortable. Beautiful pool area!
Stayed 5 nights in Oct 2019
Response from Toffy on 2019/11/4
thank you Ms. Mary for the awesome review See you again nextime. God Bless =)

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful. We had a fun time bonding with relatives. Great staff!
Stayed 2 nights in Aug 2019
Response from Toffy on 2019/8/28
Thank you for stayingat Hotel Gabriella. We hope to see you again.

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019
Response from Toffy on 2019/7/10
Thank you for the rating

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I forgot to put tip in the room on first day The housekeeping purposely put my clothes on the floor. Nxt to the fridge.
Stayed 2 nights in May 2019
Response from Isabel- owner on 2019/5/15
That is so sad. I will ask them if they have purposely done that? I am so sorry to hear that. It is not our policy. It never happen before. Again, I am so sorry. It will never happen again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is new, friendly staff and the owners are very beautiful people.they will make you feel at home.
Stayed 2 nights in Apr 2019
Response from Isabel on 2019/5/9
Thank you for the nice feedback. We hope to serve you again in your next visit. Best regards.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll be back!
We only stayed one night. The hotel is very nice. New. Quiet. Awesome pool and restaurant.
Stayed 1 night in Apr 2019
Response from Toffy on 2019/4/29
Thank you for the nice feedback! Our staff will be glad to serve you again next time. Best regards.

8/10 Good

Verified traveler

Liked: Staff & service
It’s in the secluded place and the neighborhood environment feels unsafe for tourists
Stayed 5 nights in Apr 2019
Response from Isabel on 2019/4/17
Thank you for the feedback. It's true that we are secluded but it is actually a quiet neighborhood and no reports of crime ever. Our facility is fenced and we have 24 hour security and video surveillance.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Very new and clean. Food choices too little.
Stayed 3 nights in Apr 2019
Response from Isabel on 2019/4/12
Thank you for the feedback. We are taking it as your advise. We will try to provide more choices of food on our menu.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is good :)
Stayed 1 night in Mar 2019
Response from April M. on 2019/3/18
We appreciate your feedback. We hope to see you again soon.

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2019
Response from Toffy on 2019/4/2
Thank you for the reviews.

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The hotel is good but the staff was not really accommodating and kind. But some are.
Stayed 1 night in Feb 2019
Response from Isabel- owner on 2019/3/30
I am so sorry to hear that you felt not well accommodated 'cause that is not acceptable to how my place is run. Thank you for the feedback. I will makensure that it will not happen to the rest of the guests that are staying and still coming. I hope that you'll give us another chance to serve you next time. Thank you for staying at Hotel Gabriella.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean, quiet, comfortable
It's brand new, one month in operation, so hotel was very nice and clean. Staff did great job for having a small amount of time to train. I'm sure they will learn and get even better with experience. Biggest plus is the quiet location. Not much around as far as activities, but that's not what we were there for. Got a great two nights sleep at Gabriella - clean room, comfortable bed and QUIET. No dogs, no chickens, no traffic.
Stayed 2 nights in Feb 2019
Response from Isabel- owner on 2019/2/23
Thank you so much Sir for the nice feedback. I am so glad that you like our place. Indeed, our staff will continue to learn through experience. We hope to see you again someday and will serve you better. I am the owner who lives in United States and the only way I know how my place goes is through our guests experience and I do my best to listen and be attentive to any issues and feedback and address it the soonest possible to fix any possible problem. Best regards and thanks again for staying at Hotel Gabriella.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
The hotel was new and clean. Staffs were super friendly and nice. But need some improvement in the facility - towel rack was coming off and slow draining in the bathroom.
Stayed 2 nights in Feb 2019
Response from Toffy on 2019/2/12
Thank you for comment. We will definitely address the issue. We hope to see you again in your next visit. Thank you for staying at Hotel Gabriella.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant could have had cold beer and cocktails
Stayed 1 night in Feb 2019
Response from Toffy on 2019/2/13
Thank you for the recommendation and rhe nice rating. We are working on providing anything our guests' wants and needs. Hope to see you again. Best regards.

8/10 Good

Simon, Bohol, PH...... (Canada)

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clean room with a pool view. Staff were fantastic Make sure you rent a scooter, or have a car, little remote.
Stayed 3 nights in Feb 2019
Response from April on 2019/3/29
Thank you so much Sir for the nice feedback. Hotel's staff are so grateful about your nice comments. We hope to see you again someday and will serve you better. Thank you for staying at Hotel Gabriella.

8/10 Good

Verified traveler

Stayed 1 night in Dec 2019
Response from Toffy Rivera on 2020/1/5
Thank you so much for the reviews.

8/10 Good

May, España

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta ese hotel. The staff are very friendly and clean, only that the bathroom had some difficulties and not sound proof as well as their WiFi are very slow. But the staff are very attentive and friendly and very helpful that is why I am so happy staying with them too.
Stayed 2 nights in May 2019
Response from Jenifer on 2019/5/21
Thanks for the feedback. We are taking it positively and make our best to make actions to what we can do better. We hope to serve you again. Best regards.

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Isabel on 2019/5/13
Thank you so much for the nice feedback.

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 2 nights in Mar 2019
Response from Toffy on 2019/4/21
Thank you. Best regards.