Interior
Check availability

Reviews of RedDoorz Premium @ Cityland Tagaytay 2

2.5 out of 5
RedDoorz Premium @ Cityland Tagaytay 2
Tagaytay Prime Residence, Tagaytay

Reviews

5.8
Rating 10 - Excellent. 2 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

9.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It has the basic necessities like toiletries, electric kettle and mini ref. Cable TV reception is not quite good, no WiFi and the beds are a bit old and needs upgrade. Over all it's quite ok.
Stayed 1 night in Oct 2019
Response from RedDoorz Philippines on 2019/10/29
"Dear Anonymous Please accept our apologies for whatever inconvenience you may have experienced. Rest assured the issues you raised shall be discussed with the departments concerned for service improvement. We hope that you will give us another chance to be of service to you again in the near future. Thank you for sharing your feedback which will help further improve our service. "

2/10 Terrible

Ian Happy

Disliked: Staff & service, room comfort
I got a reallly bad experience. They said they have customer service answering queries 24/7. I need to check out early morning and told it upon check in they said no problem. They did not answer my call 5am when i am about to check out so ending my security deposit was not returned. They even said some frustrated things when they texted me.
Stayed 1 night in Aug 2019

2/10 Terrible

ma.christina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So very dissappointing
What happened to my request? We supposed to stay here but open going to the hotel we were not on the list! We waited for 2to 3hours and we still get the same response. We already paid the amount but until now I got no response! This is the first time I ve encounter this. Im used to agoda. Traveloka and other but the impression that you've given me is so bad. I've sent different email and I didn't g Get a concrete answer to your end
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Jul 2019

10/10 Excellent

R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and affordable! 💕
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not worth it.
We previously booked in another unit prior to this and we are quite dissapointed with the room Reddoor assigned to us. 1. The shower did not function well. 2. There is no induction stove. No kitchen stuffs. 3. I was not able to make my own coffee because the elctric kettle is already rusty. 4. The light in the kitchen is not working. 5. The bed sheet is too thin. There is no comforter. So dissapointing. 6. The wifi is on and off. Overall, our stay is not worth it. Not worth my money. Will never book again.
Stayed 1 night in Jun 2019

10/10 Excellent

Kris Chermaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating owner.
Stayed 2 nights in May 2019