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Emerald Queen Hotel & Casino

Photo gallery for Emerald Queen Hotel & Casino

Featured Image
Outdoor pool
Outdoor pool
42-inch LCD TV with cable channels, iPod dock
Down comforters, in-room safe, desk, blackout drapes

Overview of Emerald Queen Hotel & Casino

Emerald Queen Hotel & Casino

3 out of 5

3.5/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
5700 Pacific Highway East, Fife, WA, 98424

Explore the area

  • Popular LocationBJ's Bingo15 min walk
  • Popular LocationEmerald Queen Casino4 min drive
  • Popular LocationWild Waves Water Park and Enchanted Village7 min drive
  • AirportSeattle, WA (SEA-Seattle - Tacoma Intl.)24 min drive

Choose dates to view prices

About this area

Fife

Located in Fife, Emerald Queen Hotel & Casino is in the city center and near a metro station. Tacoma Mall is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Wild Waves Water Park and Enchanted Village and Puyallup Fairgrounds. Looking to enjoy an event or a game? See what's going on at Tacoma Dome or Emerald Downs.

What's nearby

  • BJ's Bingo - 15 min walk
  • Emerald Queen Casino - 4 min drive
  • Tacoma Dome - 5 min drive
  • Port of Tacoma - 6 min drive
  • Wild Waves Water Park and Enchanted Village - 7 min drive

Getting around

  • Tacoma Station - 5 min drive
  • South 25th Street Station - 5 min drive
  • Seattle-Tacoma International Airport (SEA) - 24 min drive

Restaurants

  • Venue 1 – Serves breakfast, brunch, lunch, and dinner.

About this property

Emerald Queen Hotel & Casino

3-star hotel near BJ's Bingo
This smoke-free hotel features 3 restaurants, a casino, and an outdoor pool. Free valet parking and a free casino shuttle are also provided. Additionally, a nightclub, 3 bars/lounges, and a fitness center are onsite. All 103 rooms offer free WiFi, iPod docks, and LCD TVs with cable channels. Coffee makers, down comforters, and free local calls are among the other amenities available to guests.
Emerald Queen Hotel & Casino offers 103 accommodations with iPod docking stations and safes. Beds feature down comforters. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free casino shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–1:00 PM: USD 5-20 per person
  • 3 restaurants
  • 3 bars/lounges

Things to do

  • Fitness center
  • Nightclub
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Conference space (5603 square feet)
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3500 casino slot machines
  • Casino
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Shower/tub combination

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 4 2021 to January 31 2022 (dates subject to change):
  • Fitness facilities
  • Meeting facilities
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per stay
Dogs welcome
2 per room (up to 25.0 lbs)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 per person (approximately)
  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

We should mention

Pool access available from 10:00 AM to 10:00 PM
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Emerald Queen
Emerald Queen Fife
Emerald Queen Hotel & Casino
Emerald Queen Hotel & Casino Fife
Emerald Queen Hotel And Casino
Emerald Queen Hotel Fife
Emerald Queen Hotel Casino Fife
Emerald Queen Hotel Casino
Emerald Queen Casino Fife
Emerald Queen Casino
Emerald Queen & Casino Fife
Emerald Queen Hotel & Casino Fife
Emerald Queen Hotel & Casino Hotel
Emerald Queen Hotel & Casino Hotel Fife

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 233 out of 989 reviews
5 - Excellent 24%
Rating 4 - Good. 312 out of 989 reviews
4 - Good 32%
Rating 3 - Okay. 236 out of 989 reviews
3 - Okay 24%
Rating 2 - Poor. 129 out of 989 reviews
2 - Poor 13%
Rating 1 - Terrible. 79 out of 989 reviews
1 - Terrible 8%

3.8/5

Cleanliness

3.9/5

Staff & service

3.8/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities
I checked in at 8pm, put my stuff in my room, played in the casino for a couple hours, went to bed and checked out at 7am. Wasn’t there very long but enjoyed my stay and felt safe and secure.
Stayed 1 night in Nov 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness
There are no signs for parking and to find the lobby if you are staying at the hotel. We had to call the hotel to find out which door to go through. At the door we had to go through metal detectors and could not find the lobby to check in. Super Smokey!! Room was ok.
Stayed 1 night in Nov 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was remodeled. Clean and neat. Many of the staff were new hires.
Stayed 1 night in Nov 2021

1/5 Terrible

Traveled with partner
Disliked: Staff & service, property conditions & facilities
This is BY FAR the worst experience I have ever had! Do not go here - unless you want to be treated like an inmate! Could enter the hotel before 3pm - had to wait in the car because bags are not allowed while waiting. When we did enter, had to get a mugshot! and had our bags searched! Wifi sucked in our first room - complained and got moved to a room closer to the elevator - where Wifi is stronger - duh (free wifi is not free if you can't use it!) On checkout, we exited the building to pack bags in the car. When we re-entered to have breakfast at Tatoosh, we were told we could not go in with laptops, and it did not matter that we had stayed at the hotel that night - no entry allowed with laptops (duh - a cell phone is just as good these days - sigh!) Save yourself trouble - have breakfast at Poodle Dog 2 blocks east - great place with great food! Have never been so humiliated and disgusted!
Stayed 1 night in Nov 2021

4/5 Good

Stayed 2 nights in Feb 2020