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Emerald Queen Hotel & Casino

Photo gallery for Emerald Queen Hotel & Casino

Primary image
Down comforters, in-room safe, desk, laptop workspace
Down comforters, in-room safe, desk, laptop workspace
Down comforters, in-room safe, desk, laptop workspace
Down comforters, in-room safe, desk, laptop workspace

Overview of Emerald Queen Hotel & Casino

Emerald Queen Hotel & Casino

3.0 star property

3.5/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
5700 Pacific Highway East, Fife, WA, 98424

Explore the area

  • Popular LocationBJ's Bingo15 min walk
  • Popular LocationWild Waves Water Park and Enchanted Village7 min drive
  • Popular LocationEmerald Queen Casino7 min drive
  • AirportSeattle, WA (SEA-Seattle - Tacoma Intl.)24 min drive

Choose dates to view prices

About this area

Fife

Located in Fife, Emerald Queen Hotel & Casino is in the city center and near a metro station. LeMay Car Museum and Museum of Glass are cultural highlights, and some of the area's popular attractions include Wild Waves Water Park and Enchanted Village and Puyallup Fairgrounds. Looking to enjoy an event or a game while in town? See what's going on at Tacoma Dome.

What's nearby

  • BJ's Bingo - 15 min walk
  • Tacoma Dome - 5 min drive
  • Wild Waves Water Park and Enchanted Village - 7 min drive
  • Emerald Queen Casino - 7 min drive
  • Port of Tacoma - 11 min drive

Getting around

  • Tacoma Dome Station - 5 min drive
  • Convention Center Station - 9 min drive
  • Seattle-Tacoma International Airport (SEA) - 24 min drive

About this property

Emerald Queen Hotel & Casino

3-star hotel near BJ's Bingo
This smoke-free hotel features 3 restaurants, a casino, and an outdoor pool. Free valet parking and a free casino shuttle are also provided. Additionally, a nightclub, 3 bars/lounges, and a fitness center are onsite. Change of towels is available on request.
Emerald Queen Hotel & Casino offers 103 accommodations with safes and coffee/tea makers. Beds feature down comforters. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • Free casino shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–1:00 PM: USD 10-20 per person
  • 3 restaurants
  • 3 bars/lounges

Things to do

  • Fitness center
  • Nightclub
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference center (5603 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Picnic area
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3500 casino slot machines
  • Casino
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 25 lbs)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 15.00 per stay
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 10:00 AM to 9:00 PM
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Emerald Queen
Emerald Queen Fife
Emerald Queen Hotel & Casino
Emerald Queen Hotel & Casino Fife
Emerald Queen Hotel And Casino
Emerald Queen Hotel Fife
Emerald Queen Hotel Casino Fife
Emerald Queen Hotel Casino
Emerald Queen Casino Fife
Emerald Queen Casino
Emerald Queen & Casino Fife
Emerald Queen Hotel & Casino Fife
Emerald Queen Hotel & Casino Hotel
Emerald Queen Hotel & Casino Hotel Fife

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 243 out of 989 reviews
5 - Excellent 25%
Rating 4 - Good. 307 out of 989 reviews
4 - Good 31%
Rating 3 - Okay. 235 out of 989 reviews
3 - Okay 24%
Rating 2 - Poor. 121 out of 989 reviews
2 - Poor 12%
Rating 1 - Terrible. 83 out of 989 reviews
1 - Terrible 8%

3.8/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

3.1/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best you can find in this price range. Room condition is excellent. Large space, good design, no smell, and big window. Security check is friendly and not too draggy. Front desk is super friendly.
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and clean room
Stayed 3 nights in Jun 2022

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service
Not happy when we arrived to no valet service. The roundabout leading into the property states "VALET PARKING". There was also not a place for hotel customers to park. Not acceptable. Lots of "Crown Jewel" spaces but NONE for people who choose to stay in your hotel. Not acceptable. Also, the machines were not kept clean. The Muckleshoot does a much better job at keeping their machines clean and free of cigarette ashes. Beverage service was also very bad. Open up the beverage stations.
Stayed 4 nights in Jun 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the security people making me open my purse, my travel bag and my suitcase. I was checking into the hotel and that was a bit extreme. Going thru. A metal detector like at the airport. I know there are crazy people but I woud be more concerned about the homeless and tweakers not some over 65 year old lady.
Stayed 1 night in May 2022

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No extra coffee, fresh towels or cleaning services on the 2nd day.
Stayed 2 nights in May 2022