Suite, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
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Reviews of Comfort Inn & Suites Lakewood by JBLM

2.5 out of 5
Comfort Inn & Suites Lakewood by JBLM
12704 PACIFIC HWY SW, Lakewood, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 302 out of 401 reviews" "
Rating 8 - Good. 64 out of 401 reviews" "
Rating 6 - Okay. 18 out of 401 reviews" "
Rating 4 - Poor. 7 out of 401 reviews" "
Rating 2 - Terrible. 10 out of 401 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place if you want to get out and about. The location makes it easy to get to the highway as well as local places, but it is just far enough from the high traffic areas that the traffic isn’t bad.
Stayed 3 nights in Mar 2024

10/10 Excellent

Nancy

Excellent place
Stayed 3 nights in Apr 2024

10/10 Excellent

Daleta

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. Was only there for a quick trip but the staff was very hospitable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Aisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They know me well there didnt take long an now they have my keys ready for me when i come in . Only thing i didnt like or was told about or read online was bein charged deposit every time i pay with card
Stayed 1 night in Apr 2024

10/10 Excellent

Aida

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad está muy limpia, bonita, comfortable y segura. El personal de recepción fue muy amable y profesional. El desayuno muy bueno. Realmente disfruté de mi estadía ! Gracias
Stayed 1 night in Feb 2024

10/10 Excellent

Owen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-lighted lot close to the freeway. Enjoyed the stay and breakfast in the morning.
Stayed 1 night in Mar 2024

10/10 Excellent

Aida

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice property.
Stayed 2 nights in Feb 2024

10/10 Excellent

Brian Michael, Portland Oregon

Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Marisha

Stayed 1 night in Feb 2024

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, wonderful staff, and the room was clean and comfortable. Our only complaint was the breakfast wasn't very good and after the first morning we found breakfast elsewhere which brought the value of our stay down.
Stayed 3 nights in Feb 2024

8/10 Good

VIOLA

Stayed 1 night in Jan 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the nicest hotels we have ever stayed at! Very clean, and comfortable! And the staff was very accommodating as well! You will not be disappointed!
Stayed 2 nights in Dec 2023

10/10 Excellent

Jose

Stayed 2 nights in Dec 2023

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels by far ever stayed. Thank you, this is what a great hotel experience should be for everyone.
Stayed 2 nights in Nov 2023

10/10 Excellent

ROBERT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond when we had a complaint about a guest above us being too loud.
Stayed 3 nights in Nov 2023

10/10 Excellent

Mayra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay during the thanksgiving holiday. The general manager was very welcoming at check in and even let us check in a little earlier which was very much appreciated after a long drive plus having little ones. Breakfast was basic but the kids enjoyed it. We will definitely be staying here again in the future.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel for the weekend!
Stayed 2 nights in Nov 2023

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a few nights and was amazed how clean and quiet it was. Staff was incredibly friendly and accommodating. Will be staying here again next time I’m passing through.
Stayed 3 nights in Nov 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lakewood Comfort Inn and Suites
It was quick access of if I-5. Comfort Inn was clean. We especially liked the well lit parking area.
Stayed 1 night in Oct 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Wonderful front desk staff, friendly and welcoming from the time the doors opened.
Stayed 1 night in Oct 2023

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best
We always enjoy staying at this Comfort Inn location, staff have excellent customer service skills and always professional and pleasant atmosphere.
Stayed 1 night in Oct 2023

10/10 Excellent

Kurt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is great! Parking lot was newly sealed and painted. Looked brand new. The adjacent lot behind the building (where our window faced) looked like a junk yard and neighborhood in general is a little sketchy. Still would stay here again when in the area and the staff couldn't have been better. Excellent breakfast too!
Stayed 1 night in Oct 2023

10/10 Excellent

Chris

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Clean and comfortable!!
Stayed 2 nights in Oct 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Comfortable bed
Stayed 1 night in Oct 2023

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Oct 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable stay
Nice stay in a good location. Came for a concert at the Tacoma Dome and we were just a convenient 15 minutes away. Rooms were clean and comfortable however the walls were pretty thin and it was a little noisy. Overall a good experience.
Stayed 1 night in Oct 2023

10/10 Excellent

Aleada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really cannot stop saying how lovely of a time we have when we come. The staff here is absolutely hands down the best customer experience I have ever had!
Stayed 1 night in Oct 2023

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was fantastic
Stayed 1 night in Oct 2023

10/10 Excellent

Eric C.

Stayed 4 nights in Aug 2023

10/10 Excellent

Bethanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable, clean and well appointed. Overall, a great experience to stay here.
Stayed 1 night in Sep 2023

2/10 Terrible

Connie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and clean
We choose this hotel based upon the high ratings it received and were not disappointed. It was clean and convenient to I5, breakfast was good and parking was easy. It is located in an area with rundown businesses but this hotel was new, clean and well maintained.
Stayed 2 nights in Sep 2023

10/10 Excellent

Patricia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people
The staff was very accommodating.
Stayed 1 night in Sep 2023

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here twice. Nice place to say. Staff is amazing!
Stayed 1 night in Sep 2023

2/10 Terrible

Toussaint

Stayed 4 nights in Sep 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice
Stayed 3 nights in Sep 2023

6/10 Okay

Marian

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Training needed for night clerk
I arrived at about 11:15pm (1:15am to my body clock) got up to the 5th floor and my keys didn’t work. I had to go back to desk & get new keys. The next day I came back to my hotel in the afternoon and got up to the 5th floor and again my keys did not work-back downstairs. Apparently the desk clerk the night before did not key them for a two night stay. Other than that apathy the rest of my stay was good. The lady at the desk in the daytime was very friendly & helpful!
Stayed 2 nights in Aug 2023

10/10 Excellent

Junghun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jenna

Stayed 1 night in Aug 2023

2/10 Terrible

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Called front desk 3 times re loud noise and slamming doors they sent up security once that was it, had no sleep at all until 3 am when the noice stopped

10/10 Excellent

Clarence

Stayed 2 nights in Aug 2023

10/10 Excellent

Elayne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Highly recommend staying here.
Stayed 3 nights in Aug 2023

10/10 Excellent

Margarete

Stayed 1 night in Aug 2023

10/10 Excellent

Shaun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place would stay here again
Stayed 6 nights in Aug 2023

10/10 Excellent

Tracy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and nice. The hotel rooms were very clean and quiet.
Stayed 1 night in Aug 2023