Dear Expedia, Comfort Inn, Comfort Inn Tacoma Dome,
My name is Mickey Gunter and I booked a stay with the Comfort Inn at the Tacoma from May 31 – June 1 through Expedia. When I arrived I saw that the hotel was undergoing some renovation. However, I wasn’t prepared for the level of work that was being done. The lobby was completely empty except for one front desk person, several construction workers, and some very loud music. I checked in around 5:30 PM and went to me room. Once in my room, continued to hear banging from the work being done outside the building. I ordered food through Uber Eats and went down to meet my delivery driver at 7:00 PM. As I went through the lobby, I saw a sign saying it was closed and that people needed to enter through the side. The front desk person was no longer there, but the construction workers and their music still was. Because there were construction vehicles blocking the hotel entrance, I had to meet my driver on the street below. I went back up to the room and called the front desk. Several rings later, someone picked up and asked what do I need to about breakfast in the morning. I was told that there would be to go bags in the morning. Before I started to eat, I turned on the TV, which was not working so I tried to call the front desk again. This time it rang about ten times and no one picked up. I just decided to go to bed. There’s a lot more but I ran out of room. I also have video.