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Reviews of Travelodge by Wyndham Sydney

2 out of 5
Travelodge by Wyndham Sydney
480 Kings Road, Sydney, NS

Reviews

6.8
Rating 10 - Excellent. 234 out of 1008 reviews" "
Rating 8 - Good. 304 out of 1008 reviews" "
Rating 6 - Okay. 184 out of 1008 reviews" "
Rating 4 - Poor. 173 out of 1008 reviews" "
Rating 2 - Terrible. 113 out of 1008 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Don

Liked: Cleanliness, staff & service
Good value property but seems like it hasn’t been reinvesting back as much as it should. Good hot breakfast and very comfortable beds.
Stayed 2 nights in May 2024

2/10 Terrible

Max

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room needed major renovations, it smelt musty
Stayed 1 night in May 2024

10/10 Excellent

Ravinder

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in May 2024

8/10 Good

Heather

Traveled with family
Liked: Amenities
What I like is the friendly service. The woman who checked us in was so nice and helpful. Anything we needed was attended to. One little suggestion: some paintings or prints would be nice in the guest rooms. Just a thought.
Stayed 1 night in May 2024

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the old school hotels as they have fridges that you can use, that aren’t stuffed with overpriced beverages. And they have a microwave in the room. Breakfast was good; lots to choose from and very friendly service staff. Great price!
Stayed 1 night in May 2024
Response from Front desk on 2024/5/14
Hi Kelley,Thank you so much for your positive feedback. We hope to see you again on your next stay with us.

4/10 Poor

Jill

We were charged an extra $50 for having a birthday party at the room. I'm not sure if staff just pocketed it but I didn't get a receipt reflecting the change. Also, the stairs were an issue as I have a knee problem. Came home swollen and sore as you folks do not have an elevator. Not sure how this passes exability by laws here in nova scotia!
Stayed 1 night in May 2024

8/10 Good

kendra

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

2/10 Terrible

Crystal

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The management of this property was very unkind and selfish. There was a mix up with our room and instead of trying to accommodate and work the problem out, he refused good service and would not make any changes or refunds to accommodate our family. The front staff Stephanie and Simi were very kind and helpful and went out of their way to attempt to make our stay acceptable.
Stayed 2 nights in May 2024

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice long weekend. Breakfast was nice and hot Tim was a nice touch.
Stayed 3 nights in May 2024
Response from Guest Services on 2024/5/12
Hi Julie,We're delighted to hear that you had a nice long weekend with us! It's great to know that you enjoyed our breakfast offerings and found the hot tub to be a relaxing addition to your stay. Thank you for taking the time to share your experience, and we hope to have the pleasure of welcoming you back for another enjoyable stay soon!

6/10 Okay

Tabitha

Business traveler
Liked: Staff & service, amenities
Showing it's age but the staff were all so friendly and it has lots of amenities.
Stayed 2 nights in May 2024
Response from front desk on 2024/5/9
Hi Tabitha, We sincerely apologize for any inconvenience you may have experienced with us. Your feedback will help us improve our services to our future guests. Thank you.

6/10 Okay

Sarah

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We were given a room with two doubles instead of two queens. Even though I checked in online, they said that didn't really count so I had to do it again. The room itself was adequate, the pool wasn't very well-kept, most of the arcade games were broken, and they couldn't give me change at the front desk. Breakfast was good though.
Stayed 1 night in May 2024
Response from Front desk on 2024/5/9
Hi Sarah,We sincerely apologize for any inconvenience or frustrations you may have experienced with us. Your feedback will help us improve our services to our future guests. Thank you.

8/10 Good

Earl

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap, clean and has a pool, free breakfast and pet friendly
Stayed 1 night in May 2024
Response from Front desk on 2024/5/9
Hi Earl,Thank you for your positive feedback, We look forward to seeing you again in your next stay with us.

6/10 Okay

Erin

Business traveler, Traveled with family
Liked: Staff & service, amenities
The staff were very friendly and really enjoyed eating at the governor pub
Stayed 1 night in May 2024
Response from front desk on 2024/5/9
Hi Erin, Thank you for your positive feedback. We are looking forward to see you again on your next stay with us.

8/10 Good

Douglas

Traveled with family
Liked: Staff & service
Hotel is on the basic end of the scale, property tired.
Stayed 1 night in May 2024
Response from Front desk on 2024/5/9
Hi Douglas,Thank you for taking the time to share your feedback, it will definitely help us improve our services to our future guest. Thank you.

8/10 Good

paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to hyways services The front desk lady who checked us in was great
Stayed 1 night in Apr 2024
Response from Front desk on 2024/5/9
Hi Paul,It's wonderful to hear about your positive experience. We hope to see you again on your next stay with us.

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice good location, clean, a bit dated. Stay here often, safe, and hot breakfast.
Stayed 1 night in Apr 2024
Response from front desk on 2024/5/9
Hi Mike, Thank you for sharing your experience with us. We will do our best to improve our services to our guests.

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice quiet place
Stayed 1 night in Apr 2024
Response from Guest Services on 2024/4/27
Thank you Gail for sharing your positive feedback, we will love to have you back. Have a wonderful day.

8/10 Good

Matthew

Traveled with partner
Liked: Staff & service
Nice place to stay with no fuss
Stayed 2 nights in Apr 2024
Response from Guest Services on 2024/4/27
Thank you so much Matthew, we appreciate your positive response. We are pleased to know that you had a hastle free stay and could meet your expectations.We look forward to welcoming you back soon!

4/10 Poor

Travis

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Guest Services on 2024/4/27
Hi Travis, thank you for taking your time to give us a rating. We truly value your feedback and would love to learn more about what we can improve. Please feel free to reach out to our guest services team. Have a wonderful day!

8/10 Good

Tracy

Stayed 4 nights in Apr 2024

6/10 Okay

David A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front desk on 2024/4/23
Hi David A,Thank you for taking sometime in giving your feedback

2/10 Terrible

Steve

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ever since Travelodge underwent new management the hotel has gone downhill. I stayed at this hotel everytime I traveled for business. I will no longer stay there. The hotel is dirty, staff are rude. Prices are extremely high with no business rate for my company any longer and they charge a deposit even though Im a long time customer. Extremely dissatified.
Stayed 1 night in Apr 2024
Response from Front Desk on 2024/4/18
Hi Steve, Thank you for taking the time to share your experience with us.

8/10 Good

Nancy

Traveled with partner
All was good
Stayed 1 night in Apr 2024
Response from Front Desk on 2024/4/18
Hi Nancy,Thank you for taking the time to share your positive experience with us.

6/10 Okay

kerry-ann

Traveled with partner
Liked: Staff & service
Excellent customer service but the toiletries were very small and limited as were the breakfast options-and the coffee was terrible
Stayed 1 night in Mar 2024
Response from Front Desk on 2024/4/18
Hi Kerry-ann, Thank you for taking the time to share your experience with us.

6/10 Okay

Gary

Traveled with partner
Was unaware of having to provide a $100.00 fee before having to check in. Should be added to your search results.
Stayed 1 night in Apr 2024
Response from Front Desk on 2024/4/18
Hi Gary, Thank you for taking the time to share your experience with us.

2/10 Terrible

SILVIA ESTER

Nos han echo dejar 100 dólares canadiense en depósito, y dijeron que la culpa es vuestra, nunca había visto esto, somos ingenieros españoles, una verguenza
Stayed 1 night in Apr 2024
Response from Front Desk on 2024/4/18
Hi Silvia Ester,Thank you for taking the time to share positive experience with us.

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Front Desk on 2024/4/18
Hi Robyn,Thank you for taking the time to share your positive experience with us.

6/10 Okay

Trenton

Stayed 2 nights in Apr 2024
Response from Front desk on 2024/5/9
Hi Trenton,Thank you for taking time to share your feedback.

4/10 Poor

Hannah

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
No elevator and at 3 am after a full day of travel it was a tough last haul bringing 3 suit cases up two flights of stairs, late checkout was allowed but the cleaners came in at 11, and considering flights only land mid afternoon and 3 am I found it a bit odd that they didn’t allow the extra 2 hours after they said it was allowed. I got in close to 4am and there was a lot of noise on my floor at that time, this is not the hotels fault but at that point it was enough to make me skip this hotel in the future.
Stayed 1 night in Apr 2024
Response from Front Desk on 2024/4/18
Hi Hannah, Thank you for taking the time to share your experience with us.

4/10 Poor

Blake

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very outdated and dirty. Staff service was great and complimentary breakfast was good. This place definitely needs some renovations and a good deep clean.
Stayed 1 night in Apr 2024
Response from Front Desk on 2024/4/18
Hi Blake,Thank you for taking the time to share your experience with us

8/10 Good

Kevin

Liked: Staff & service, amenities, property conditions & facilities
Good value for the price compared to other hotels close by
Stayed 1 night in Apr 2024
Response from Front Desk on 2024/4/18
Hi Kevin,Thank you for taking the time to share your positive experience with us.

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and staff.
Stayed 1 night in Apr 2024
Response from Front Desk on 2024/4/18
Hi Debra, Thank you for taking the time to share your positive experience with us.

6/10 Okay

Fraser

Business traveler, Traveled with partner, Traveled with pets
Disliked: Cleanliness
I chose the Travel lodge because it said it was "Pet friendly" What they failed to tell me is that they charge extra for pets. Once in the room, my dog who is allergic to things comes out from under the bed with a candy wrapper in his mouth.The heating system felt as if we were heading to Europe when it came on..too loud.
Stayed 1 night in Apr 2024
Response from Front Desk on 2024/4/18
Hi Fraser,Thank you for taking the time to share your experience with us.

8/10 Good

Lucille

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from front desk on 2024/4/11
Hi Lucille,Thank you for taking the time to leave your feedback, it's greatly apreciated.

6/10 Okay

Nicole

Stayed 1 night in Apr 2024
Response from Front desk on 2024/4/9
Hi Nicole,Thank you for taking the time to leave your feedback, it's greatly appreciated

10/10 Excellent

Shamaus

Stayed 3 nights in Mar 2024
Response from Front desk on 2024/4/23
Hi Shamaus,Thank you for taking sometime in giving your postive feedback

10/10 Excellent

Stephen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauna
Stayed 1 night in Mar 2024
Response from Front desk on 2024/4/3
Hi Stephen,Thank you for taking time to make an honest review. Hope to see you on your next stay

8/10 Good

Leigh Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 3 nights in Mar 2024
Response from Front desk on 2024/4/3
Hi Leigh Anne,Thank you for taking time to make an honest review. Hope to see you on your next stay

10/10 Excellent

MaryJo

Traveled with partner
Liked: Staff & service, property conditions & facilities
Newly renovated. Gorgeous rooms
Stayed 1 night in Mar 2024
Response from Front desk on 2024/4/3
Hi MaryJo,Thank you for taking time to make an honest review. Hope to see you on your next stay.

2/10 Terrible

Jennifer

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a reservation for a suite with a kitchenette. There was a fridge and hotplate. There were literally 4 different mismatched plates, two spoons and a couple pots. The pool and hot tub were gross with condensation dripping off everything inside and hot tub all foamy. Lots of challenges with cancelling our final day.
Stayed 4 nights in Mar 2024
Response from Front desk on 2024/4/3
Hi Jennifer,We are really sorry for your negative experience with us. We will try hard to provide our guests better experience in the future.

10/10 Excellent

Reg

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, great breakfast, dollar for dollar your not going to find better in the area, so give yourself a financial break and enjoy a night out with your savings.
Stayed 1 night in Mar 2024
Response from Front desk on 2024/4/3
Hi Reg,Thank you for taking time to make an honest review. Hope to see you on your next stay

8/10 Good

Gail

Traveled with partner
It was fine
Stayed 1 night in Mar 2024
Response from Front desk on 2024/4/3
Hi Gail, Thank you for taking time to make an honest review. Hope to see you on your next stay.

10/10 Excellent

Joyceleen

Stayed 1 night in Mar 2024
Response from Front Desk on 2024/4/18
Hi Joyceleen, Thank you for taking the time to share your positive experience with us.

8/10 Good

Jacquie

Stayed 4 nights in Mar 2024
Response from Front Desk on 2024/4/18
Hi Jacquie,Thank you for taking the time to share your positive experience with us.

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front desk on 2024/3/27
Dear Sharon,Thank you for taking the time to write a review in regards your recent stay with us. We are looking forward to welcoming you back real soon

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front desk on 2024/3/27
Dear David, Thank you for taking the time to write a review in regards your recent stay with us. We are looking forward to welcoming you back real soon

10/10 Excellent

Edward

Traveled with partner
Staff was great room was clean
Stayed 2 nights in Mar 2024
Response from Harshita Singh on 2024/3/25
We're thrilled you loved our service! Your satisfaction is our top priority. Thank you for choosing us, and we can't wait to serve you again.Best Regards,Travelodge.

10/10 Excellent

Kent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great price , breakfast was good , staff were super friendly would stay here again
Stayed 2 nights in Mar 2024
Response from Front desk on 2024/3/27
Dear Kent,Thank you for taking the time to write a review in regards your recent stay with us. We are looking forward to welcoming you back real soon

6/10 Okay

Graham

Traveled with family
Quiet
Stayed 2 nights in Mar 2024
Response from Front desk on 2024/3/27
Dear Graham,Thank you for taking the time to write a review in regards your recent stay with us. We are looking forward to welcoming you back real soon

6/10 Okay

Cherie

Stayed 1 night in Mar 2024
Response from front desk on 2024/4/11
Hi Cherie,Thank you for taking the time to leave your feedback, it's greatly apreciated.