Good customer service , need to improve the sound prevention or isolation between rooms. No free wi fi provided. The bathing or washing lotion not refilled daily. Next to Mc donald is much more convienence. The location is too far away from the railway station, need to take taxi or bus to railway. No shuttle bus provided.
Wang Kwong
8/10
quite clean, but the location so far away to city
Guo Hui
10/10
Easy location
Kerri-Lee
於 2025 年 7 月住了 2 晚
8/10
.
Chris
於 2025 年 7 月住了 1 晚
10/10
Always enjoy my stay
Janice
於 2025 年 6 月住了 3 晚
10/10
Everything was as expected and the staff were very efficient
Di
於 2025 年 5 月住了 2 晚
8/10
Qishuang
於 2025 年 4 月住了 1 晚
10/10
Loved it, definitely will stay here again, the service is perfect.
Wendy
於 2025 年 4 月住了 4 晚
10/10
Loved it will definitely stay here again very handy to supermarket, and Westpoint Mall.
Bridgett
於 2025 年 4 月住了 2 晚
4/10
Convenient location though booked a king room and was given a twin single instead, was told no other rooms were available but was also not provided compensation
Peewara
於 2025 年 4 月住了 1 晚
8/10
Catherine
於 2025 年 4 月住了 2 晚
6/10
Didn’t like the automated check in process. The room wasn’t set up as requested - three beds. One staff member on duty trying to serve the bar, assist with guest queries and check in issues. Breakfast was really good value.
Rebecca
於 2025 年 4 月住了 1 晚
6/10
Prices are great for long term stay however , customer service are unstable and delends of who you are met on the front counter like the weather
Qishuang
於 2025 年 4 月住了 1 晚
6/10
Kathy Lyn
於 2025 年 3 月住了 2 晚
6/10
Bad : The bed was the most uncomfortable part of the whole stay. The bathroom was decent but showing signs of age. Self checkin sucked!
Good: Kitchen area had a sink!
Jonathan
於 2025 年 4 月住了 3 晚
8/10
The unit was good although a tad small. The laundry facilities could be better n upgraded to card payments n a bit of cleanliness would be good.
Staff were excellent.
Rory
於 2025 年 4 月住了 5 晚
2/10
Paul
於 2025 年 3 月住了 1 晚
10/10
Derek
於 2025 年 3 月住了 3 晚
10/10
Awesome property and I will definitely be going back there again, friendly staff and pretty central to everything Eateries, Westpoint mall and easy to travel to and from.
Thank you Mercure Blacktown for making my stay enjoyable and comfortable 💙💙💙💙💯
Sitaleki
於 2025 年 3 月住了 5 晚
8/10
Aiken Venicario
於 2025 年 3 月住了 2 晚
10/10
Close to the workers club.
Would recommend.
Darren
於 2025 年 3 月住了 2 晚
6/10
Self check in was not expected however no issues with it. Bed was very uncomfortable and loud aircon noise.
uncomfortable
Olivia
於 2025 年 3 月住了 1 晚
10/10
Pleasant stay. Staff friendly and attentive. Would go again